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Total properties:
23
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Patent #:
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|
Issue Dt:
|
11/01/1988
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Application #:
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07002691
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Filing Dt:
|
01/12/1987
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Title:
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TELEPHONE ANSWERING MACHINE WITH DIGIAL STORAGE OF ANNOUNCEMENTS AND MESSAGES
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Patent #:
|
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Issue Dt:
|
01/19/1988
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Application #:
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07003643
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Filing Dt:
|
03/09/1987
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Title:
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RING SIGNAL DISCRIMINATOR
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|
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Patent #:
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|
Issue Dt:
|
01/10/1989
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Application #:
|
07062944
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Filing Dt:
|
06/16/1987
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Title:
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CUSTOMER ACCOUNT ONLINE SERVICING SYSTEM
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Patent #:
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Issue Dt:
|
01/16/1990
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Application #:
|
07287008
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Filing Dt:
|
12/20/1988
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Title:
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METHOD AND APPARATUS FOR CUSTOMER ACCOUNT SERVICING
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Patent #:
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|
Issue Dt:
|
05/25/1993
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Application #:
|
07533489
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Filing Dt:
|
06/05/1990
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Title:
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METHOD AND APPARATUS FOR DYNAMIC AND INTERDEPENDENT PROCESSING OF INBOUND CALLS AND OUTBOUND CALLS
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|
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Patent #:
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|
Issue Dt:
|
05/03/1994
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Application #:
|
07703158
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Filing Dt:
|
05/20/1991
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Title:
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AUTOMATED VOICE SYSTEM FOR IMPROVING AGENT EFFICIENCY AND IMPROVING SERVICE TO PARTIES ON HOLD
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Patent #:
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Issue Dt:
|
04/23/1996
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Application #:
|
08236225
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Filing Dt:
|
04/29/1994
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Title:
|
AUTOMATED VOICE SYSTEM FOR IMPROVING AGENT EFFICIENCY AND IMPROVING SERVICE TO PARTIES ON HOLD
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|
|
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Patent #:
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|
Issue Dt:
|
01/14/1997
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Application #:
|
08318506
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Filing Dt:
|
10/05/1994
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Title:
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METHOD AND APPARATUS FOR PROVIDING RESULT-ORIENTED CUSTOMER SERVICE
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|
|
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Patent #:
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|
Issue Dt:
|
12/03/1996
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Application #:
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08372889
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Filing Dt:
|
01/13/1995
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Title:
|
NON-OFFENSIVE TERMINATION OF A CALL AND DETECTION OF AN ANSWERING MACHINE
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|
|
|
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Patent #:
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|
Issue Dt:
|
10/07/1997
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Application #:
|
08441830
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Filing Dt:
|
05/16/1995
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|
Title:
|
METHOD FOR AUTOMATICALLY OBTAINING AND PRESENTING DATA FROM MULTIPLE D ATA SOURCES
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|
|
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Patent #:
|
|
Issue Dt:
|
11/30/1999
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Application #:
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08449887
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Filing Dt:
|
05/25/1995
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|
Title:
|
METHOD AND APPARATUS FOR DYNAMIC AND INTERDEPENDENT PROCESSING OF INBOUND CALLS AND OUTBOUND CALLS
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|
|
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Patent #:
|
|
Issue Dt:
|
10/27/1998
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Application #:
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08754151
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Filing Dt:
|
11/22/1996
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Title:
|
METHOD AND APPARATUS FOR NON-OFFENSIVE TERMINATION OF AN OUTBOUND CALL AND FOR DETECTION OF AN ANSWER OF AN OUTBOUND CALL BY AN ANSWERING MACHINE
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|
|
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Patent #:
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|
Issue Dt:
|
10/05/1999
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Application #:
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08764324
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Filing Dt:
|
12/12/1996
|
|
Title:
|
METHOD AND APPARATUS FOR PROVIDING RESULT-ORIENTED CUSTOMER SERVICE
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|
|
|
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Patent #:
|
|
Issue Dt:
|
11/06/2001
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Application #:
|
08840906
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Filing Dt:
|
04/17/1997
|
|
Title:
|
CREATING AND USING AN ADAPTABLE MULTIPLE-CONTACT TRANSACTION OBJECT
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
03/26/2002
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Application #:
|
08908854
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Filing Dt:
|
08/08/1997
|
|
Title:
|
METHOD FOR CONSOLIDATION OF MULTIPLE DATA SOURCES
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|
|
|
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Patent #:
|
|
Issue Dt:
|
03/19/2002
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Application #:
|
08977412
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Filing Dt:
|
11/24/1997
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|
Title:
|
REMOTE ACCESS, EMULATION, AND CONTROL OF OFFICE EQUIPMENT, DEVICES AND SERVICES
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|
|
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Patent #:
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|
Issue Dt:
|
03/15/2005
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Application #:
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09469587
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Filing Dt:
|
12/22/1999
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Title:
|
BUSINESS TRANSACTIONS USING THE INTERNET
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|
|
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Patent #:
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|
Issue Dt:
|
07/18/2006
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Application #:
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09885717
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Filing Dt:
|
06/20/2001
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Publication #:
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Pub Dt:
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04/25/2002
| | | | |
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Title:
|
DYNAMIC HELP OPTION FOR INTERNET CUSTOMERS
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|
|
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Patent #:
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|
Issue Dt:
|
08/02/2005
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Application #:
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09982514
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Filing Dt:
|
10/18/2001
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|
Publication #:
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|
Pub Dt:
|
10/10/2002
| | | | |
|
Title:
|
METHOD FOR CONSOLIDATION OF MULTIPLE DATA SOURCES
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|
|
|
|
Patent #:
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|
Issue Dt:
|
01/29/2008
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Application #:
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10059872
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Filing Dt:
|
01/29/2002
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|
Publication #:
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|
Pub Dt:
|
12/05/2002
| | | | |
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Title:
|
REMOTE ACCESS, EMULATION, AND CONTROL OF OFFICE EQUIPMENT
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|
|
|
|
Patent #:
|
NONE
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Issue Dt:
|
|
Application #:
|
10107632
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Filing Dt:
|
03/27/2002
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|
Publication #:
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|
Pub Dt:
|
10/03/2002
| | | | |
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Title:
|
Collaboration between two computing devices
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|
|
|
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Patent #:
|
|
Issue Dt:
|
03/19/2013
|
Application #:
|
10449872
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Filing Dt:
|
05/30/2003
|
|
Publication #:
|
|
Pub Dt:
|
06/10/2004
| | | | |
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Title:
|
TRAINING, CERTIFYING, ASSIGNING AND COLLABORATING AGENTS AMONG MULTIPLE USERS
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|
|
|
|
Patent #:
|
NONE
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Issue Dt:
|
|
Application #:
|
10453852
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Filing Dt:
|
06/03/2003
|
|
Publication #:
|
|
Pub Dt:
|
07/08/2004
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Title:
|
Method and apparatus for providing result-oriented customer service
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