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Patent #:
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Issue Dt:
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12/16/2014
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Application #:
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13273413
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Filing Dt:
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10/14/2011
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Title:
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CONTEXT AWARE TRANSACTIONS PERFORMED ON INTEGRATED SERVICE PLATFORMS
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Patent #:
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Issue Dt:
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07/02/2019
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Application #:
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13276444
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Filing Dt:
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10/19/2011
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Title:
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METHOD AND APPARATUS OF PROVIDING MESSAGING TO TARGETED LIFESTYLE SEGMENTS
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Patent #:
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Issue Dt:
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02/24/2015
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Application #:
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13279526
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Filing Dt:
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10/24/2011
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Title:
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METHOD AND APPARATUS OF PROVIDING A MOBILE PHONE NOTIFICATION SERVICE
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Patent #:
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Issue Dt:
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03/04/2014
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Application #:
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13279572
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Filing Dt:
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10/24/2011
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Title:
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METHOD AND APPARATUS OF PROVIDING LIVE SUPPORT SERVICE IN A NOTIFICATION SYSTEM
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Patent #:
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Issue Dt:
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08/06/2019
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Application #:
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13312019
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Filing Dt:
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12/06/2011
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Title:
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METHOD AND APPARATUS OF PROVIDING ENHANCED AUTHENTICATION AND SECURITY FOR FINANCIAL INSTITUTION TRANSACTIONS
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Patent #:
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Issue Dt:
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03/25/2014
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Application #:
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13329812
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Filing Dt:
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12/19/2011
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Title:
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METHOD AND APPARATUS OF APPLYING CALL SUPPRESSION MEASURES TO RESTRICT PHONE CALLS
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Patent #:
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Issue Dt:
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11/10/2015
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Application #:
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13334868
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Filing Dt:
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12/22/2011
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Publication #:
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Pub Dt:
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10/24/2013
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Title:
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INTEGRATED CALL CAPTURE FOR STREAMING AUDIO
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Patent #:
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Issue Dt:
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06/25/2013
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Application #:
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13342601
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Filing Dt:
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01/03/2012
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Title:
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METHOD, MEDIUM, AND SYSTEM FOR PROVIDING LEADS TO AN AGENT IN EXCHANGE FOR CREDITS
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Patent #:
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Issue Dt:
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11/11/2014
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Application #:
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13356334
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Filing Dt:
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01/23/2012
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Publication #:
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Pub Dt:
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07/05/2012
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Title:
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SYSTEMS AND METHODS FOR PRESENTING END TO END CALLS AND ASSOCIATED INFORMATION
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Patent #:
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Issue Dt:
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05/12/2015
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Application #:
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13359747
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Filing Dt:
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01/27/2012
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Title:
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SYSTEM AND METHOD FOR PROVIDING SMS MESSAGE SERVICES FROM MULTIPLE ORIGINATORS USING A SHARED SHORTCODE
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Patent #:
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Issue Dt:
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04/08/2014
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Application #:
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13359756
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Filing Dt:
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01/27/2012
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Title:
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SYSTEM AND METHOD FOR IDENTIFYING SMS MESSAGES FROM MULTIPLE ORIGINATORS USING A SHARED SHORTCODE
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Patent #:
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Issue Dt:
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02/02/2016
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Application #:
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13373710
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Filing Dt:
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11/28/2011
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Title:
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SERVICES VIA A CONFERENCE BRIDGE
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Patent #:
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Issue Dt:
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01/13/2015
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Application #:
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13402457
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Filing Dt:
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02/22/2012
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Title:
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INTERNET SIP REGISTRATION/PROXY SERVICE FOR AUDIO CONFERENCING
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Patent #:
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Issue Dt:
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09/15/2015
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Application #:
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13402506
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Filing Dt:
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02/22/2012
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Title:
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INTERNET SIP REGISTRATION/PROXY SERVICE FOR AUDIO CONFERENCING
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Patent #:
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Issue Dt:
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03/25/2014
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Application #:
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13415436
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Filing Dt:
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03/08/2012
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Title:
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PERFORMING AUTOMATED EVENT SERVICES TO REGISTERED END USERS
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Patent #:
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Issue Dt:
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11/26/2013
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Application #:
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13452304
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Filing Dt:
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04/20/2012
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Title:
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CONFERENCE CALL INFORMATION SHARING VIA INTERACTION WITH SOCIAL NETWORKING DATA
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Patent #:
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Issue Dt:
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06/03/2014
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Application #:
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13454242
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Filing Dt:
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04/24/2012
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Title:
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DO NOT CALL REGISTRY DATABASE ACCESS SYSTEM
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Patent #:
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Issue Dt:
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09/09/2014
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Application #:
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13473148
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Filing Dt:
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05/16/2012
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Publication #:
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Pub Dt:
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11/21/2013
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Title:
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SYSTEM AND METHOD FOR DETERMINING A RESPONSIBLE SERVICE AREA FOR A SERVICE REQUEST CALL
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Patent #:
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Issue Dt:
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07/28/2015
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Application #:
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13482555
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Filing Dt:
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05/29/2012
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Title:
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CONTROLLING A CROWD OF MULTIPLE MOBILE STATION DEVICES
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Patent #:
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Issue Dt:
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05/05/2015
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Application #:
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13482616
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Filing Dt:
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05/29/2012
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Title:
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CONTROLLING A CROWD OF MULTIPLE MOBILE STATION DEVICES
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Patent #:
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Issue Dt:
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07/08/2014
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Application #:
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13532850
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Filing Dt:
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06/26/2012
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Title:
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OPTIMIZING ON-PREMISE CONFERENCING SOLUTIONS
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Patent #:
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Issue Dt:
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09/30/2014
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Application #:
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13542618
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Filing Dt:
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07/05/2012
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Publication #:
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Pub Dt:
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01/09/2014
| | | | |
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Title:
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PRIVATE ANONYMOUS ELECTRONIC MESSAGING
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Patent #:
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Issue Dt:
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10/01/2013
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Application #:
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13585440
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Filing Dt:
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08/14/2012
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Title:
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METHOD AND APPARATUS OF PROCESSING DATA DISPLAYED ON A MOBILE STATION INTERFACE BASED ON USER PREFERENCES
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Patent #:
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Issue Dt:
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06/02/2015
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Application #:
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13596333
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Filing Dt:
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08/28/2012
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Title:
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INTELLIGENT INTERACTIVE VOICE RESPONSE SYSTEM FOR PROCESSING CUSTOMER COMMUNICATIONS
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Patent #:
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Issue Dt:
|
12/03/2013
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Application #:
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13596354
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Filing Dt:
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08/28/2012
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Title:
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INTELLIGENT INTERACTIVE VOICE RESPONSE SYSTEM FOR PROCESSING CUSTOMER COMMUNICATIONS
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Patent #:
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Issue Dt:
|
02/24/2015
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Application #:
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13628538
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Filing Dt:
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09/27/2012
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Title:
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IDENTIFYING RECORDED CALL DATA SEGMENTS OF INTEREST
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Patent #:
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Issue Dt:
|
04/12/2016
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Application #:
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13628612
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Filing Dt:
|
09/27/2012
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|
Title:
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IDENTIFYING RECORDED CALL DATA SEGMENTS OF INTEREST
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|
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Patent #:
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Issue Dt:
|
08/11/2015
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Application #:
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13628699
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Filing Dt:
|
09/27/2012
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|
Title:
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IDENTIFYING RECORDED CALL DATA SEGMENTS OF INTEREST
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Patent #:
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Issue Dt:
|
08/27/2013
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Application #:
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13657119
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Filing Dt:
|
10/22/2012
|
|
Title:
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MOBILE VOICE SELF SERVICE DEVICE AND METHOD THEREOF
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|
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Patent #:
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|
Issue Dt:
|
01/05/2016
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Application #:
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13667359
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Filing Dt:
|
11/02/2012
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|
Title:
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MOBILE VOICE SELF SERVICE SYSTEM
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Patent #:
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|
Issue Dt:
|
10/01/2013
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Application #:
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13674994
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Filing Dt:
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11/13/2012
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Title:
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CUSTOMER CALLBACK REWARD SYSTEM AND METHOD
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Patent #:
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Issue Dt:
|
08/02/2016
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Application #:
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13685343
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Filing Dt:
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11/26/2012
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Publication #:
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Pub Dt:
|
04/04/2013
| | | | |
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Title:
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SYSTEMS AND METHODS FOR PRESENTING END TO END CALLS AND ASSOCIATED INFORMATION
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|
|
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Patent #:
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|
Issue Dt:
|
08/19/2014
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Application #:
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13688510
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Filing Dt:
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11/29/2012
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Title:
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METHOD AND APPARATUS FOR ESTABLISHING A CONFERENCE CALL SESSION WITH A WIRELESS DEVICE
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Patent #:
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Issue Dt:
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03/17/2015
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Application #:
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13731169
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Filing Dt:
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12/31/2012
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Title:
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METHOD AND APPARATUS OF REQUESTING CUSTOMIZED LOCATION INFORMATION AT A MOBILE STATION
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Patent #:
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Issue Dt:
|
04/29/2014
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Application #:
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13755016
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Filing Dt:
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01/31/2013
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Title:
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METHOD AND SYSTEM TO GENERATE FINITE STATE GRAMMARS USING SAMPLE PHRASES
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Patent #:
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Issue Dt:
|
09/25/2018
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Application #:
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13793580
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Filing Dt:
|
03/11/2013
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Publication #:
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Pub Dt:
|
09/11/2014
| | | | |
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Title:
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ANONYMOUS TWO WAY COMMUNICATIONS SYSTEM & METHOD
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Patent #:
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Issue Dt:
|
02/23/2016
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Application #:
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13846335
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Filing Dt:
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03/18/2013
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Title:
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AUTOMATED FILED DELIVERY SYSTEMS AND METHODS
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Patent #:
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Issue Dt:
|
12/30/2014
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Application #:
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13869309
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Filing Dt:
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04/24/2013
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Title:
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APPLYING USER PREFERENCES, BEHAVIORAL PATTERNS AND ENVIRONMENTAL FACTORS TO AN AUTOMATED CUSTOMER SUPPORT APPLICATION
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Patent #:
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|
Issue Dt:
|
10/02/2018
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Application #:
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13873495
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Filing Dt:
|
04/30/2013
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Title:
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APPARATUS, METHOD, AND COMPUTER PROGRAM FOR OPTIMIZING COMMUNICATION
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Patent #:
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|
Issue Dt:
|
05/20/2014
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Application #:
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13913557
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Filing Dt:
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06/10/2013
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Title:
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METHOD, MEDIUM, AND SYSTEM FOR PROVIDING LEADS TO AN AGENT IN EXCHANGE FOR CREDITS
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|
|
|
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Patent #:
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|
Issue Dt:
|
09/16/2014
|
Application #:
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13916789
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Filing Dt:
|
06/13/2013
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|
Title:
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SYSTEMS, METHODS, AND COMPUTER-READABLE MEDIUM FOR TRACKING, RECONCILING, AND REPORTING ON DTMF DATA AND VOICE DATA COMMUNICATED BETWEEN CALL CENTERS AND USERS
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Patent #:
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|
Issue Dt:
|
04/19/2016
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Application #:
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13927849
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Filing Dt:
|
06/26/2013
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|
Title:
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METHOD, SYSTEM, AND COMPUTER READABLE MEDIUM FOR COMPARING PHONETIC SIMILARITY OF RETURN WORDS TO RESOLVE AMBIGUITIES DURING VOICE RECOGNITION
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Patent #:
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Issue Dt:
|
05/12/2015
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Application #:
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13955052
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Filing Dt:
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07/31/2013
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Title:
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METHODS AND APPARATUS FOR CONDUCTING CONFERENCE CALLS USING A CONFERENCING SYSTEM ADAPTED TO OPERATE BETWEEN A CIRCUIT-SWITCHED NETWORK AND A PACKET-SWITCHED NETWORK
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Patent #:
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Issue Dt:
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11/07/2017
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Application #:
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13959065
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Filing Dt:
|
08/05/2013
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Title:
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MOBILE VOICE SELF SERVICE DEVICE AND METHOD THEREOF
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|
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Patent #:
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|
Issue Dt:
|
05/19/2015
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Application #:
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13962550
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Filing Dt:
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08/08/2013
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Title:
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GLOBAL INTERPRETER/TRANSLATION SERVICES VIA CONFERENCE BRIDGE
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Patent #:
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|
Issue Dt:
|
12/30/2014
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Application #:
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13965313
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Filing Dt:
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08/13/2013
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Title:
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METHOD AND APPARATUS OF PROCESSING DATA DISPLAYED ON A MOBILE STATION INTERFACE BASED ON USER PREFERENCES
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Patent #:
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Issue Dt:
|
01/26/2016
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Application #:
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13973772
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Filing Dt:
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08/22/2013
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Title:
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USER INPUT DRIVENT SHORT MESSAGE SERVICE (SMS) APPLICATIONS
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Patent #:
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Issue Dt:
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02/17/2015
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Application #:
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14021749
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Filing Dt:
|
09/09/2013
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Title:
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CUSTOMER CALLBACK REWARD SYSTEM AND METHOD
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Patent #:
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|
Issue Dt:
|
09/10/2019
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Application #:
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14024882
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Filing Dt:
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09/12/2013
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Title:
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AUCTIONING AND MANAGEMENT OF CLOUD-BASED SERVICES
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Patent #:
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Issue Dt:
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12/13/2016
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Application #:
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14029348
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Filing Dt:
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09/17/2013
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Title:
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ADVANCED AUTOMATIC LOOP DETECTION IN SHORT MESSAGE SERVICE (SMS) TWO-WAY MESSAGING
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Patent #:
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Issue Dt:
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08/26/2014
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Application #:
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14036914
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Filing Dt:
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09/25/2013
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Title:
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SHORT MESSAGE SERVICE (SMS) RESPONSE AND INTERPRETATION APPLICATION
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Patent #:
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Issue Dt:
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07/29/2014
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Application #:
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14049739
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Filing Dt:
|
10/09/2013
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Title:
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PERFORMING AUTOMATED EVENT SERVICES TO REGISTERED END USERS
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Patent #:
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Issue Dt:
|
03/22/2016
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Application #:
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14058969
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Filing Dt:
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10/21/2013
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Title:
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INTERCEPTING AND PROCESSING RECEIVED SHORT MESSAGE SERVICE (SMS) MESSAGES TO PROVIDE AN AUTOMATED RESPONSE
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Patent #:
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Issue Dt:
|
09/22/2015
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Application #:
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14059012
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Filing Dt:
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10/21/2013
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Title:
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PROVIDING DATA MESSAGING SUPPORT BY INTERCEPTING AND REDIRECTING RECEIVED SHORT MESSAGE SERVICE (SMS) MESSAGES
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Patent #:
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Issue Dt:
|
01/05/2016
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Application #:
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14059048
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Filing Dt:
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10/21/2013
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|
Title:
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PROVIDING DATA MESSAGING SUPPORT BY INTERCEPTING AND PROCESSING RECEIVED SHORT MESSAGE SERVICE (SMS) MESSAGES AT A CUSTOMER SUPPORT SERVICE
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Patent #:
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|
Issue Dt:
|
11/07/2017
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Application #:
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14059084
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Filing Dt:
|
10/21/2013
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|
Title:
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PROVIDING DATA MESSAGING SUPPORT BY INTERCEPTING AND PROCESSING RECEIVED SHORT MESSAGE SERVICE (SMS) MESSAGES AT A CUSTOMER SUPPORT SERVICE
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Patent #:
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|
Issue Dt:
|
09/16/2014
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Application #:
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14065982
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Filing Dt:
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10/29/2013
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Title:
|
CONFERENCE CALL INFORMATION SHARING VIA INTERACTION WITH SOCIAL NETWORKING DATA
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Patent #:
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|
Issue Dt:
|
04/25/2017
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Application #:
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14072017
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Filing Dt:
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11/05/2013
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Title:
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CONSUMER CARE SYSTEM
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Patent #:
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Issue Dt:
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07/12/2016
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Application #:
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14073041
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Filing Dt:
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11/06/2013
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Title:
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DYNAMIC CALL BILLING AND INVOICE GENERATING APPLICATION
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Patent #:
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Issue Dt:
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09/19/2017
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Application #:
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14074348
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Filing Dt:
|
11/07/2013
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Title:
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INTELLIGENT INTERACTIVE VOICE RESPONSE SYSTEM FOR PROCESSING CUSTOMER COMMUNICATIONS
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Patent #:
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|
Issue Dt:
|
03/24/2015
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Application #:
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14083609
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Filing Dt:
|
11/19/2013
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Title:
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METHOD AND APPARATUS OF ANALYZING CUSTOMER CALL DATA AND RELATED CALL INFORMATION TO DETERMINE CALL CHARACTERISTICS
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Patent #:
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Issue Dt:
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10/13/2015
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Application #:
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14084989
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Filing Dt:
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11/20/2013
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Title:
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SYSTEM, METHOD, AND COMPUTER-READABLE MEDIUM THAT FACILITATE VOICE BIOMETRICS USER AUTHENTICATION
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Patent #:
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Issue Dt:
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09/16/2014
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Application #:
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14089927
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Filing Dt:
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11/26/2013
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Title:
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CONDUCTING TRANSACTIONS BETWEEN A VENDOR AND A CUSTOMER USING TEXT MESSAGES
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Patent #:
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Issue Dt:
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02/10/2015
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Application #:
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14095646
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Filing Dt:
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12/03/2013
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Title:
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LOCATION-BASED MOVIE IDENTIFICATION SYSTEMS AND METHODS
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Patent #:
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Issue Dt:
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04/21/2015
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Application #:
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14105644
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Filing Dt:
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12/13/2013
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Title:
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REDUCTION IN NETWORK CONGESTION
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Patent #:
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Issue Dt:
|
04/21/2015
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Application #:
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14105658
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Filing Dt:
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12/13/2013
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Title:
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REDUCTION IN NETWORK CONGESTION
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Patent #:
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Issue Dt:
|
11/15/2016
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Application #:
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14105672
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Filing Dt:
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12/13/2013
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Title:
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REDUCTION IN NETWORK CONGESTION
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Patent #:
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Issue Dt:
|
11/28/2017
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Application #:
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14105728
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Filing Dt:
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12/13/2013
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Title:
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REDUCTION IN NETWORK CONGESTION
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Patent #:
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Issue Dt:
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06/06/2017
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Application #:
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14139043
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Filing Dt:
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12/23/2013
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Title:
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INSTANT SUPPORT AGENT CALL SETUP AND CALL CONNECTION APPLICATION
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Patent #:
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Issue Dt:
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12/23/2014
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Application #:
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14150204
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Filing Dt:
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01/08/2014
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Title:
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ENTERPRISE CONFERENCING WITH DUAL MIXING
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Patent #:
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Issue Dt:
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09/29/2015
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Application #:
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14154805
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Filing Dt:
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01/14/2014
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Title:
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INTERNATIONAL CONFERENCING VIA GLOBALLY DISTRIBUTED CASCADING SERVERS
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Patent #:
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Issue Dt:
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01/13/2015
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Application #:
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14160170
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Filing Dt:
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01/21/2014
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Title:
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SYSTEM AND METHOD FOR REAL-TIME GEOGRAPHICAL CALL DISPLAY OF AUTOMATIC CALL DISTRIBUTOR CALLS
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Patent #:
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Issue Dt:
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08/11/2015
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Application #:
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14161787
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Filing Dt:
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01/23/2014
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Title:
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MOBILE CONTACTS OUTDIALER AND METHOD THEREOF
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Patent #:
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Issue Dt:
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06/23/2015
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Application #:
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14164989
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Filing Dt:
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01/27/2014
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Title:
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METHOD AND APPARATUS OF PROVIDING DATA SERVICE MOBILITY
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Patent #:
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Issue Dt:
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02/09/2016
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Application #:
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14174584
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Filing Dt:
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02/06/2014
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Title:
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METHOD AND APPARATUS OF PROVIDING LIVE SUPPORT SERVICE IN A NOTIFICATION SYSTEM
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Patent #:
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Issue Dt:
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01/15/2019
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Application #:
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14190375
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Filing Dt:
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02/26/2014
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Title:
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METHOD AND APPARATUS FOR VOICE RECOGNITION UNIT SIMULATION
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Patent #:
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Issue Dt:
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12/02/2014
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Application #:
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14191591
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Filing Dt:
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02/27/2014
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Title:
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METHOD AND APPARATUS OF APPLYING CALL SUPPRESSION MEASURES TO RESTRICT PHONE CALLS
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Patent #:
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Issue Dt:
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04/14/2015
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Application #:
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14192047
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Filing Dt:
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02/27/2014
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Title:
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MUTUAL ASSISTANCE ROUTING SYSTEM FOR IMPROVED UTILIZATION OF CUSTOMER SERVICE RESOURCES
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Patent #:
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Issue Dt:
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03/03/2015
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Application #:
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14193195
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Filing Dt:
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02/28/2014
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Title:
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PERFORMING AUTOMATED EVENT SERVICES TO REGISTERED END USERS
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Patent #:
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Issue Dt:
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05/09/2017
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Application #:
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14196733
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Filing Dt:
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03/04/2014
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Title:
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SYSTEM, METHOD, AND COMPUTER-READABLE MEDIUM FOR DIAGNOSING A CONFERENCE CALL
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Patent #:
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Issue Dt:
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01/06/2015
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Application #:
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14205474
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Filing Dt:
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03/12/2014
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Title:
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SYSTEMS, METHODS, AND COMPUTER-READABLE MEDIA FOR EXPEDITED ACCESS TO CONFERENCE CALLS
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Patent #:
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Issue Dt:
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06/02/2015
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Application #:
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14208763
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Filing Dt:
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03/13/2014
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Title:
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AUTOMATIC SPEECH RECOGNITION TUNING MANAGEMENT
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Patent #:
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Issue Dt:
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05/26/2015
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Application #:
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14217555
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Filing Dt:
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03/18/2014
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Title:
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SYSTEM AND METHOD FOR IDENTIFYING SMS MESSAGES FROM MULTIPLE ORIGINATORS USING A SHARED SHORTCODE
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Patent #:
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Issue Dt:
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03/01/2016
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Application #:
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14219175
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Filing Dt:
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03/19/2014
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Title:
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VOICE-ACTIVATED CUSTOMER SERVICE ASSISTANT
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Patent #:
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Issue Dt:
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04/07/2015
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Application #:
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14247501
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Filing Dt:
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04/08/2014
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Title:
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METHOD AND SYSTEM OF PROVIDING ENHANCED APPOINTMENT NOTIFICATION SERVICE TO MOBILE DEVICES
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Patent #:
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Issue Dt:
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08/25/2015
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Application #:
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14259291
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Filing Dt:
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04/23/2014
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Title:
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CALL REDIRECT VIA CENTRALIZED BRIDGES
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Patent #:
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Issue Dt:
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04/19/2016
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Application #:
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14262962
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Filing Dt:
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04/28/2014
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Title:
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APPLYING USER PREFERENCES, BEHAVIORAL PATTERNS AND/OR ENVIRONMENTAL FACTORS TO AN AUTOMATED CUSTOMER SUPPORT APPLICATION
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Patent #:
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Issue Dt:
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04/19/2016
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Application #:
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14262982
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Filing Dt:
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04/28/2014
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Title:
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APPLYING USER PREFERENCES, BEHAVIORAL PATTERNS AND/OR ENVIRONMENTAL FACTORS TO AN AUTOMATED CUSTOMER SUPPORT APPLICATION
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Patent #:
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Issue Dt:
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08/09/2016
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Application #:
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14283341
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Filing Dt:
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05/21/2014
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Title:
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REMOTE MONITORING OF ACTIVITY TRIGGERED SENSORS AND A CUSTOMIZED UPDATING APPLICATION
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Patent #:
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Issue Dt:
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04/16/2019
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14283363
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Filing Dt:
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05/21/2014
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Title:
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MEDICAL TREATMENT APPLICATION FOR OPTIMIZING MEDICAL PATIENT VISITS BASED ON KNOWN PREFERENCES AND OTHER SELECTION CRITERIA
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Patent #:
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Issue Dt:
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09/11/2018
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14283371
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Filing Dt:
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05/21/2014
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Title:
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MEDICAL TREATMENT APPLICATION FOR OPTIMIZING MEDICAL PATIENT VISITS BASED ON KNOWN PREFERENCES AND OTHER SELECTION CRITERIA
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Patent #:
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Issue Dt:
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03/22/2022
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Application #:
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14283379
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Filing Dt:
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05/21/2014
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Title:
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MEDICAL TREATMENT APPLICATION FOR OPTIMIZING MEDICAL PATIENT VISITS BASED ON KNOWN PREFERENCES AND OTHER SELECTION CRITERIA
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Patent #:
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Issue Dt:
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07/09/2019
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Application #:
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14283418
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Filing Dt:
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05/21/2014
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Title:
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PATIENT TRACKING AND DYNAMIC UPDATING OF PATIENT PROFILE
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Patent #:
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Issue Dt:
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04/06/2021
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Application #:
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14283451
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Filing Dt:
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05/21/2014
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Title:
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PATIENT TRACKING AND DYNAMIC UPDATING OF PATIENT PROFILE
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Patent #:
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Issue Dt:
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11/30/2021
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Application #:
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14283460
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Filing Dt:
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05/21/2014
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Title:
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PATIENT TRACKING AND DYNAMIC UPDATING OF PATIENT PROFILE
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Patent #:
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Issue Dt:
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01/10/2017
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Application #:
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14306524
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Filing Dt:
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06/17/2014
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Title:
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SYSTEMS AND METHODS FOR CONFERENCING ENTERPRISE AND NON-ENTERPRISE CALLERS
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Patent #:
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Issue Dt:
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07/12/2016
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Application #:
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14318861
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Filing Dt:
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06/30/2014
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Title:
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METHOD AND APPARATUS FOR ESTABLISHING A CONFERENCE CALL SESSION WITH A WIRELESS DEVICE
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Issue Dt:
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04/14/2015
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Application #:
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14327014
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07/09/2014
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Title:
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PERFORMING AUTOMATED EVENT SERVICES TO REGISTERED END USERS
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Patent #:
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02/28/2017
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14330126
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Filing Dt:
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07/14/2014
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Title:
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SHORT MESSAGE SERVICE (SMS) RESPONSE AND INTERPRETATION APPLICATION
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Patent #:
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09/29/2015
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14462107
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08/18/2014
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Title:
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SYSTEMS, METHODS, AND COMPUTER-READABLE MEDIUM FOR TRACKING, RECONCILING, AND REPORTING ON DTMF DATA AND VOICE DATA COMMUNICATED BETWEEN CALL CENTERS AND USERS
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