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Total properties:
18
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Patent #:
|
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Issue Dt:
|
03/17/2009
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Application #:
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10768787
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Filing Dt:
|
01/30/2004
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Publication #:
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Pub Dt:
|
08/04/2005
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Title:
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PERFORMANCE MONITORING IN A COMMUNICATIONS NETWORK
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|
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Patent #:
|
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Issue Dt:
|
02/28/2012
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Application #:
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10817350
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Filing Dt:
|
04/01/2004
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Title:
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RESULTS-BASED ROUTING OF ELECTRONIC COMMUNICATIONS
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|
|
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Patent #:
|
|
Issue Dt:
|
10/07/2008
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Application #:
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10886333
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Filing Dt:
|
07/07/2004
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Title:
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METHOD AND APPARATUS FOR MANAGING SOFTWARE PROCESSES
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|
|
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Patent #:
|
|
Issue Dt:
|
09/25/2012
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Application #:
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10963236
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Filing Dt:
|
10/12/2004
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Title:
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SYSTEM AND METHOD FOR SECURING DATA EXCHANGED DURING A TELEPHONE CALL
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Patent #:
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Issue Dt:
|
04/27/2010
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Application #:
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11269296
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Filing Dt:
|
11/08/2005
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Title:
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SYSTEM AND METHOD FOR FACILITATING TRANSCRIPTION OF AUDIO RECORDINGS, WITH AUDITING
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|
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Patent #:
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|
Issue Dt:
|
09/02/2014
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Application #:
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11346677
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Filing Dt:
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02/03/2006
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Title:
|
SYSTEM AND METHOD FOR SELF-SCHEDULING OF SERVICE REPRESENTATIVES
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|
|
|
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Patent #:
|
|
Issue Dt:
|
08/30/2011
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Application #:
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11646058
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Filing Dt:
|
12/27/2006
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Title:
|
STORES AS CALL CENTER RESOURCES
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|
|
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Patent #:
|
|
Issue Dt:
|
11/15/2011
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Application #:
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11787000
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Filing Dt:
|
04/13/2007
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|
Title:
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DISTRIBUTED CALL-ROUTING SYSTEMS
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|
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Patent #:
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|
Issue Dt:
|
03/18/2014
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Application #:
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11974113
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Filing Dt:
|
10/11/2007
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Title:
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DISTRIBUTED PROCESSING OF STREAMING DATA ON AN EVENT PROTOCOL
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|
|
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Patent #:
|
|
Issue Dt:
|
02/03/2015
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Application #:
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12004854
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Filing Dt:
|
12/21/2007
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|
Title:
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ROUTING WORK TO RESOURCES IN A WEB-BASED SOCIAL NETWORK
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|
|
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Patent #:
|
|
Issue Dt:
|
11/29/2011
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Application #:
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12080289
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Filing Dt:
|
04/02/2008
|
|
Title:
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AUTOMATIC AGENT TRAINING SYSTEM
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|
|
|
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Patent #:
|
|
Issue Dt:
|
07/24/2012
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Application #:
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12220260
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Filing Dt:
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07/23/2008
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Title:
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AUTOMATIC SIMULATION OF CALL CENTER SCENARIOS
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|
|
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Patent #:
|
|
Issue Dt:
|
03/12/2013
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Application #:
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12589831
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Filing Dt:
|
10/28/2009
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|
Publication #:
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Pub Dt:
|
04/28/2011
| | | | |
|
Title:
|
SYSTEM AND METHOD FOR ADAPTIVE CALL MANAGEMENT
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
03/25/2014
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Application #:
|
12589832
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Filing Dt:
|
10/28/2009
|
|
Publication #:
|
|
Pub Dt:
|
04/28/2011
| | | | |
|
Title:
|
SYSTEM AND METHOD FOR IMPLEMENTING ADAPTIVE SECURITY ZONES
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
01/06/2015
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Application #:
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14015434
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Filing Dt:
|
08/30/2013
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|
Publication #:
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|
Pub Dt:
|
03/06/2014
| | | | |
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Title:
|
MULTI-CHANNEL PIVOTING
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|
|
|
|
Patent #:
|
NONE
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Issue Dt:
|
|
Application #:
|
14191372
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Filing Dt:
|
02/26/2014
|
|
Publication #:
|
|
Pub Dt:
|
06/26/2014
| | | | |
|
Title:
|
DISTRIBUTED PROCESSING OF STREAM DATA ON AN EVENT PROTOCOL
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
04/14/2015
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Application #:
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14192783
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Filing Dt:
|
02/27/2014
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|
Publication #:
|
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Pub Dt:
|
06/26/2014
| | | | |
|
Title:
|
SYSTEM AND METHOD FOR IMPLEMENTING ADAPTIVE SECURITY ZONES
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|
|
|
|
Patent #:
|
NONE
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Issue Dt:
|
|
Application #:
|
14264719
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Filing Dt:
|
04/29/2014
|
|
Publication #:
|
|
Pub Dt:
|
10/30/2014
| | | | |
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Title:
|
METHOD AND SYSTEM FOR DETECTING PATTERNS IN DATA STREAMS
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|
