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Total properties:
29
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Patent #:
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Issue Dt:
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07/11/2006
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Application #:
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09593795
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Filing Dt:
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06/14/2000
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Title:
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METHOD AND SYSTEM FOR PROCESSING TELEPHONE CALLS BY IVR
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Patent #:
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Issue Dt:
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04/18/2006
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Application #:
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09909241
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Filing Dt:
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07/19/2001
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Publication #:
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Pub Dt:
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08/22/2002
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Title:
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EXPERT SYSTEM ADAPTED DEDICATED INTERNET ACCESS GUIDANCE ENGINE
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Patent #:
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Issue Dt:
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10/06/2009
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Application #:
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11276497
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Filing Dt:
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03/02/2006
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Publication #:
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Pub Dt:
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09/06/2007
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Title:
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SYSTEM AND METHOD FOR CLOSED LOOP DECISIONMAKING IN AN AUTOMATED CARE SYSTEM
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Patent #:
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Issue Dt:
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09/27/2011
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Application #:
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11565702
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Filing Dt:
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12/01/2006
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Title:
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PROCESS FOR AUTOMATED DEPLOYMENT OF NATURAL LANGUAGE
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Patent #:
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Issue Dt:
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06/12/2012
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Application #:
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11741284
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Filing Dt:
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04/27/2007
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Title:
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METHOD FOR PRIORITIZING AND PRESENTING RECOMMENDATIONS REGARDING ORGANIZATION'S CUSTOMER CARE CAPABILITIES
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Patent #:
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Issue Dt:
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10/05/2010
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Application #:
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11751680
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Filing Dt:
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05/22/2007
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Title:
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SYSTEM AND METHOD FOR SUPPORTING THE UTILIZATION OF MACHINE LANGUAGE
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Patent #:
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Issue Dt:
|
02/19/2013
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Application #:
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11751976
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Filing Dt:
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05/22/2007
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Title:
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SYSTEM AND METHOD FOR AUTOMATED CUSTOMER SERVICE WITH CONTINGENT LIVE INTERACTION
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Patent #:
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Issue Dt:
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04/24/2012
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Application #:
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11860113
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Filing Dt:
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09/24/2007
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Publication #:
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Pub Dt:
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04/24/2008
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Title:
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SYSTEM AND METHOD FOR ANALYZING HTTP SESSIONS
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Patent #:
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Issue Dt:
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09/20/2011
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Application #:
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11865193
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Filing Dt:
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10/01/2007
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Publication #:
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Pub Dt:
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04/02/2009
| | | | |
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Title:
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METHOD AND SYSTEM FOR HIERARCHY BASED CONTACT ROUTING
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Patent #:
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Issue Dt:
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03/20/2012
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Application #:
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12055712
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Filing Dt:
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03/26/2008
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Publication #:
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Pub Dt:
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10/02/2008
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Title:
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SYSTEM AND METHOD FOR THE AUTOMATIC SELECTION OF INTERFACES
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Patent #:
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Issue Dt:
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02/28/2012
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Application #:
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12338064
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Filing Dt:
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12/18/2008
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Title:
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SYSTEM AND METHOD FOR IMPROVING TUNING USING CALLER PROVIDED SATISFACTION SCORES
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Patent #:
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Issue Dt:
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12/22/2015
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Application #:
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12394508
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Filing Dt:
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02/27/2009
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Title:
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METHOD AND SYSTEM FOR TRAINING USERS TO UTILIZE MULTIMODAL USER INTERFACES
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Patent #:
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Issue Dt:
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09/04/2012
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Application #:
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12414060
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Filing Dt:
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03/30/2009
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Title:
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METHOD AND SYSTEM FOR CREATING NATURAL LANGUAGE UNDERSTANDING GRAMMARS
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Patent #:
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Issue Dt:
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05/28/2013
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Application #:
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12539980
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Filing Dt:
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08/12/2009
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Title:
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System for Closed Loop Decisionmaking in an Automated Care System
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Patent #:
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Issue Dt:
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12/04/2012
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Application #:
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12839627
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Filing Dt:
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07/20/2010
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Title:
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AUTOMATED APPLICATION TESTING
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Patent #:
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Issue Dt:
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11/08/2011
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Application #:
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12842495
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Filing Dt:
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07/23/2010
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Title:
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SYSTEM AND METHOD FOR SUPPORTING THE UTILIZATION OF MACHINE LEARNING
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Patent #:
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Issue Dt:
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11/19/2013
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Application #:
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13208052
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Filing Dt:
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08/11/2011
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Title:
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METHOD AND SYSTEM FOR HIERARCHY BASED CONTACT ROUTING
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Patent #:
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Issue Dt:
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06/12/2012
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Application #:
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13236079
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Filing Dt:
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09/19/2011
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Title:
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SYSTEM AND METHOD FOR SUPPORTING THE UTILIZATION OF MACHINE LEARNING
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Patent #:
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Issue Dt:
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04/16/2013
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Application #:
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13314896
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Filing Dt:
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12/08/2011
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Publication #:
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Pub Dt:
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04/18/2013
| | | | |
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Title:
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SYSTEM AND METHOD FOR THE AUTOMATIC SELECTION OF INTERFACES
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Patent #:
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Issue Dt:
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12/18/2012
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Application #:
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13351383
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Filing Dt:
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01/17/2012
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Title:
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METHOD AND SYSTEM FOR CREATING NATURAL LANGUAGE UNDERSTANDING GRAMMARS
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Patent #:
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Issue Dt:
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08/06/2013
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Application #:
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13352499
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Filing Dt:
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01/18/2012
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Title:
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SYSTEM AND METHOD FOR IMPROVING TUNING USING USER PROVIDED SATISFACTION SCORES
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Patent #:
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Issue Dt:
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01/17/2017
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Application #:
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13659366
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Filing Dt:
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10/24/2012
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Title:
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SYSTEM AND METHOD FOR AUTOMATED CUSTOMER SERVICE WITH CONTINGENT LIVE INTERACTION
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Patent #:
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Issue Dt:
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01/28/2014
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Application #:
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13662983
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Filing Dt:
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10/29/2012
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Title:
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AUTOMATED APPLICATION TESTING
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Patent #:
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Issue Dt:
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05/27/2014
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Application #:
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13679250
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Filing Dt:
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11/16/2012
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Title:
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METHOD AND SYSTEM FOR CREATING NATURAL LANGUAGE UNDERSTANDING GRAMMARS
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Patent #:
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Issue Dt:
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04/01/2014
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Application #:
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13826149
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Filing Dt:
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03/14/2013
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Publication #:
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Pub Dt:
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09/26/2013
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Title:
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System and Method for the Automatic Selection of Interfaces
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Patent #:
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Issue Dt:
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12/23/2014
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Application #:
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13872365
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Filing Dt:
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04/29/2013
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Title:
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System for Closed Loop Decisionmaking in an Automated Care System
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Patent #:
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Issue Dt:
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08/02/2016
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Application #:
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13938806
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Filing Dt:
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07/10/2013
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Title:
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SYSTEM AND METHOD FOR IMPROVING TUNING USING USER PROVIDED SATISFACTION SCORES
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Patent #:
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Issue Dt:
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08/21/2018
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Application #:
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14579811
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Filing Dt:
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12/22/2014
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Publication #:
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Pub Dt:
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04/16/2015
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Title:
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SYSTEM FOR CLOSED LOOP DECISIONMAKING IN AN AUTOMATED CARE SYSTEM
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Patent #:
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Issue Dt:
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08/09/2016
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Application #:
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14643877
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Filing Dt:
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03/10/2015
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Publication #:
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Pub Dt:
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10/29/2015
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Title:
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AUTOMATIC DELIVERY OF MESSAGES
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