|
Total properties:
28
|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/03/1988
|
Application #:
|
06870506
|
Filing Dt:
|
06/04/1986
|
|
Title:
|
TELEPHONE LINE MONITORING SYSTEM
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
04/26/1988
|
Application #:
|
06890644
|
Filing Dt:
|
07/30/1986
|
|
Title:
|
METHOD OF RANDOMIZING TELEPHONE NUMBERS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/09/1989
|
Application #:
|
07027239
|
Filing Dt:
|
03/18/1987
|
|
Title:
|
DIGITAL VOICE RECORDING AND REPRODUCTION AND TELEPHONE NETWORK SIGNALLING USING DIRECT STORAGE IN RAM OF PCM ENCODED DATA
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
10/17/1989
|
Application #:
|
07027240
|
Filing Dt:
|
03/18/1987
|
|
Title:
|
ALTERNATE MEMORY ADDRESSING FOR INFORMATION STORAGE AND RETRIEVAL
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
08/15/1989
|
Application #:
|
07027359
|
Filing Dt:
|
03/18/1987
|
|
Title:
|
SYSTEM FOR REGULATING ARRIVALS OF CUSTOMERS TO SERVERS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
01/16/1990
|
Application #:
|
07163243
|
Filing Dt:
|
03/02/1988
|
|
Title:
|
REDUNDANCY AND BUFFERING CIRCUITS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
09/05/1989
|
Application #:
|
07165217
|
Filing Dt:
|
03/08/1988
|
|
Title:
|
TELEPHONE TRUNK INTERFACE CIRCUIT
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
04/09/1991
|
Application #:
|
07373281
|
Filing Dt:
|
06/28/1989
|
|
Title:
|
CLASSIFICATION OF AUDIO SIGNALS ON A TELEPHONE LINE
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
06/12/1990
|
Application #:
|
07385015
|
Filing Dt:
|
07/25/1989
|
|
Title:
|
PACING OF TELEPHONE CALLS FOR CALL ORIGINATION MANAGEMENT SYSTEMS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
02/08/1994
|
Application #:
|
07545058
|
Filing Dt:
|
06/28/1990
|
|
Title:
|
CALL MANAGEMENT SYSTEM WITH PROTOCOL CONVERTER AND PORT CONTROLLER
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
01/12/1993
|
Application #:
|
07800546
|
Filing Dt:
|
11/27/1991
|
|
Title:
|
CALL PROGRESS PACING
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
07/05/1994
|
Application #:
|
08002612
|
Filing Dt:
|
01/11/1993
|
|
Title:
|
METHOD FOR PACING CALLS TO REDUCE NUISANCE DALLS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
06/13/1995
|
Application #:
|
08021305
|
Filing Dt:
|
02/23/1993
|
|
Title:
|
SYSTEM FOR INTEGRATING A STAND ALONE INBOUND AUTOMATIC CALL DISTRIBUTOR AND A OUTBOUND AUTOMATIC CALL DIALER
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
07/04/1995
|
Application #:
|
08218869
|
Filing Dt:
|
03/28/1994
|
|
Title:
|
AUTOMATED TELEPHONE CALLING SYSTEM
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
06/17/1997
|
Application #:
|
08451768
|
Filing Dt:
|
05/26/1995
|
|
Title:
|
OUTBOUND CALL PACING METHOD WHICH STATISTICALLY MATCHES THE NUMBER OF CALLS DIALED TO THE NUMBER OF AVAILABLE OPERATORS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
08/06/1996
|
Application #:
|
08456831
|
Filing Dt:
|
06/01/1995
|
|
Title:
|
SYSTEM FOR INTEGRATING A STAND ALONE INBOUND AUTOMATIC CALL DISTRIBUTOR AND AN OUTBOUND AUTOMATIC CALL DIALER
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
07/02/1996
|
Application #:
|
08473941
|
Filing Dt:
|
06/07/1995
|
|
Title:
|
CALLING SYSTEM AND METHOD
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
11/11/1997
|
Application #:
|
08526698
|
Filing Dt:
|
09/11/1995
|
|
Title:
|
SYSTEM FOR ADDING OUTBOUND DIALING TO INBOUND CALL DISTRIBUTORS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
02/02/1999
|
Application #:
|
08603231
|
Filing Dt:
|
02/20/1996
|
|
Title:
|
REAL-TIME, ON-LINE, CALL VERIFICATION SYSTEM
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/26/1998
|
Application #:
|
08686036
|
Filing Dt:
|
07/25/1996
|
|
Title:
|
YOICE INTERACTIVE CALL CENTER TRAINING METHOD USING ACTUAL SCREENS AND SCREEN LOGIC
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
07/20/1999
|
Application #:
|
08874279
|
Filing Dt:
|
06/13/1997
|
|
Title:
|
CALL PACING METHOD
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
08/21/2001
|
Application #:
|
08996157
|
Filing Dt:
|
12/22/1997
|
|
Title:
|
OUTBOUND SWITCH PACING
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/25/1999
|
Application #:
|
09045708
|
Filing Dt:
|
03/23/1998
|
|
Title:
|
CALL PACING METHOD
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
08/28/2001
|
Application #:
|
09143536
|
Filing Dt:
|
08/28/1998
|
|
Title:
|
CALL CENTER OUTBOUND/INBOUND BALANCE SYSTEM
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
10/30/2001
|
Application #:
|
09160047
|
Filing Dt:
|
09/25/1998
|
|
Title:
|
REASSIGNMENT OF AGENTS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
08/28/2001
|
Application #:
|
09182430
|
Filing Dt:
|
10/30/1998
|
|
Title:
|
OPTIMIZATION OF AGENT TRANSFERS IN CALL BLENDING
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
07/02/2002
|
Application #:
|
09466040
|
Filing Dt:
|
12/17/1999
|
|
Title:
|
VLAN TAG TRANSPORT WITHIN A SWITCH
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
08/21/2001
|
Application #:
|
09505710
|
Filing Dt:
|
02/17/2000
|
|
Title:
|
System for managing agent assignments background of the invention
|
|
