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Patent Assignment Details
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Reel/Frame:045006/0301   Pages: 7
Recorded: 02/22/2018
Attorney Dkt #:SNPA:0002 (AVAYA-SN)
Conveyance: ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS).
Total properties: 9
1
Patent #:
Issue Dt:
07/06/2004
Application #:
09512185
Filing Dt:
02/22/2000
Title:
WEB BASED AGENT BACKED SYSTEM THAT PROVIDES STREAMING MULTIMEDIA SUPPORT
2
Patent #:
Issue Dt:
12/30/2008
Application #:
11107673
Filing Dt:
04/15/2005
Publication #:
Pub Dt:
10/19/2006
Title:
INTERACTIVE VOICE RESPONSE SYSTEM WITH PARTIAL HUMAN MONITORING
3
Patent #:
Issue Dt:
04/02/2013
Application #:
11244359
Filing Dt:
10/04/2005
Title:
NEXT AGENT AVAILABLE NOTIFICATION
4
Patent #:
Issue Dt:
03/30/2010
Application #:
11845278
Filing Dt:
08/27/2007
Publication #:
Pub Dt:
12/20/2007
Title:
METHOD AND APPARATUS FOR DISTRIBUTED INTERACTIVE VOICE PROCESSING
5
Patent #:
Issue Dt:
12/27/2011
Application #:
12240905
Filing Dt:
09/29/2008
Publication #:
Pub Dt:
02/12/2009
Title:
INTERACTIVE VOICE RESPONSE SYSTEM WITH PRIORITIZED CALL MONITORING
6
Patent #:
Issue Dt:
05/26/2015
Application #:
12483851
Filing Dt:
06/12/2009
Title:
INTERACTIVE USER INTERFACE TO COMMUNICATION-ENABLED BUSINESS PROCESS PLATFORMS METHOD AND APPARATUS
7
Patent #:
NONE
Issue Dt:
Application #:
13789160
Filing Dt:
03/07/2013
Publication #:
Pub Dt:
07/04/2013
Title:
SYSTEM AND METHOD FOR PROVIDING PERSONALIZATION BADGES FOR ENHANCED CUSTOMER SERVICE EXPERIENCE
8
Patent #:
Issue Dt:
09/13/2016
Application #:
14085464
Filing Dt:
11/20/2013
Publication #:
Pub Dt:
05/21/2015
Title:
PSEUDO AGENT MATCHING
9
Patent #:
Issue Dt:
09/27/2016
Application #:
14103144
Filing Dt:
12/11/2013
Publication #:
Pub Dt:
06/11/2015
Title:
NATURAL LANGUAGE PROCESSING (NLP) AND NATURAL LANGUAGE GENERATION (NLG) BASED ON USER CONTEXT FOR ENHANCED CONTACT CENTER COMMUNICATION
Assignor
1
Exec Dt:
02/14/2018
Assignee
1
2225 LAWSON LANE
SANTA CLARA, CALIFORNIA 95054
Correspondence name and address
MICHAEL G. FLETCHER
P.O. BOX 692289
HOUSTON, TX 77269

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