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Patent Assignment Details
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Reel/Frame:038582/0319   Pages: 7
Recorded: 05/13/2016
Conveyance: SECURITY INTEREST (SEE DOCUMENT FOR DETAILS).
Total properties: 5
1
Patent #:
Issue Dt:
11/14/2017
Application #:
13802710
Filing Dt:
03/14/2013
Publication #:
Pub Dt:
09/18/2014
Title:
Computer-Implemented System And Method For Efficiently Facilitating Appointments Within A Call Center Via An Automatic Call Distributor
2
Patent #:
Issue Dt:
12/22/2015
Application #:
14636087
Filing Dt:
03/02/2015
Publication #:
Pub Dt:
06/18/2015
Title:
Computer-Implemented System And Method For Reducing Voice Transcription Error
3
Patent #:
Issue Dt:
11/05/2019
Application #:
14667603
Filing Dt:
03/24/2015
Publication #:
Pub Dt:
10/01/2015
Title:
Computer-Implemented System And Method For Protecting Sensitive Information Within A Call Center In Real Time
4
Patent #:
Issue Dt:
07/12/2016
Application #:
14668806
Filing Dt:
03/25/2015
Publication #:
Pub Dt:
10/01/2015
Title:
COMPUTER-IMPLEMENTED CALL CENTER ARCHITECTURE AND METHOD FOR OPTIMIZING CUSTOMER EXPERIENCE THROUGH IN-BAND EXPERT INTERVENTION
5
Patent #:
Issue Dt:
02/09/2016
Application #:
14691519
Filing Dt:
04/20/2015
Publication #:
Pub Dt:
08/06/2015
Title:
Computer-Implemented System and Method for Facilitating Agent-Customer Calls
Assignor
1
Exec Dt:
04/28/2016
Assignee
1
406 BLACKWELL STREET
SUITE 240
DURHAM, NORTH CAROLINA 27701
Correspondence name and address
PACIFIC WESTERN BANK
406 BLACKWELL STREET
SUITE 240
DURHAM, NC 27701

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