Total properties:
163
Page
2
of
2
Pages:
1 2 |
|
|
|
Patent #:
|
|
Issue Dt:
|
09/08/2009
|
Application #:
|
11565948
|
Filing Dt:
|
12/01/2006
|
|
Publication #:
|
|
Pub Dt:
|
07/12/2007
| | | | |
|
Title:
|
SYSTEM AND METHOD FOR ANALYSING COMMUNICATIONS STREAMS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
09/16/2014
|
Application #:
|
11567808
|
Filing Dt:
|
12/07/2006
|
|
Publication #:
|
|
Pub Dt:
|
04/03/2008
| | | | |
|
Title:
|
CALL CONTROL PRESENCE AND RECORDING
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
06/12/2012
|
Application #:
|
11567852
|
Filing Dt:
|
12/07/2006
|
|
Publication #:
|
|
Pub Dt:
|
04/03/2008
| | | | |
|
Title:
|
CALL CONTROL RECORDING
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
03/06/2012
|
Application #:
|
11608340
|
Filing Dt:
|
12/08/2006
|
|
Publication #:
|
|
Pub Dt:
|
06/12/2008
| | | | |
|
Title:
|
SYSTEMS AND METHODS FOR RECORDING
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
10/02/2012
|
Application #:
|
11608350
|
Filing Dt:
|
12/08/2006
|
|
Publication #:
|
|
Pub Dt:
|
06/12/2008
| | | | |
|
Title:
|
RECORDING IN A DISTRIBUTED ENVIRONMENT
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
03/06/2012
|
Application #:
|
11608358
|
Filing Dt:
|
12/08/2006
|
|
Publication #:
|
|
Pub Dt:
|
06/12/2008
| | | | |
|
Title:
|
SYSTEMS AND METHODS FOR RECORDING DATA
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
11608438
|
Filing Dt:
|
12/08/2006
|
|
Publication #:
|
|
Pub Dt:
|
04/26/2007
| | | | |
|
Title:
|
Providing Remote Access to Media Streams
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
06/21/2011
|
Application #:
|
11608440
|
Filing Dt:
|
12/08/2006
|
|
Publication #:
|
|
Pub Dt:
|
04/03/2008
| | | | |
|
Title:
|
CALL CONTROL PRESENCE
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
11/01/2011
|
Application #:
|
11616490
|
Filing Dt:
|
12/27/2006
|
|
Publication #:
|
|
Pub Dt:
|
04/03/2008
| | | | |
|
Title:
|
AUTOMATED UTTERANCE SEARCH
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
12/02/2014
|
Application #:
|
11621134
|
Filing Dt:
|
01/09/2007
|
|
Publication #:
|
|
Pub Dt:
|
07/10/2008
| | | | |
|
Title:
|
COMMUNICATION SESSION ASSESSMENT
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
11676818
|
Filing Dt:
|
02/20/2007
|
|
Publication #:
|
|
Pub Dt:
|
06/14/2007
| | | | |
|
Title:
|
Selective Dedication of Recording Resources to a Web Self-Service Interface
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
11691530
|
Filing Dt:
|
03/27/2007
|
|
Publication #:
|
|
Pub Dt:
|
10/02/2008
| | | | |
|
Title:
|
Systems and Methods for Enhancing Security of Files
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
09/21/2010
|
Application #:
|
11691540
|
Filing Dt:
|
03/27/2007
|
|
Title:
|
SYSTEMS AND METHODS FOR ANALYZING COMMUNICATION SESSIONS USING FRAGMENTS
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
11692983
|
Filing Dt:
|
03/29/2007
|
|
Publication #:
|
|
Pub Dt:
|
04/03/2008
| | | | |
|
Title:
|
Systems and Methods for Recording in a Contact Center Environment
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
06/03/2014
|
Application #:
|
11693828
|
Filing Dt:
|
03/30/2007
|
|
Publication #:
|
|
Pub Dt:
|
10/02/2008
| | | | |
|
Title:
|
SYSTEMS AND METHODS FOR RECORDING RESOURCE ASSOCIATION FOR A COMMUNICATIONS ENVIRONMENT
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/31/2011
|
Application #:
|
11693857
|
Filing Dt:
|
03/30/2007
|
|
Title:
|
SYSTEMS AND METHODS FOR STORING AND SEARCHING DATA IN A CUSTOMER CENTER ENVIRONMENT
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
04/19/2011
|
Application #:
|
11693899
|
Filing Dt:
|
03/30/2007
|
|
Publication #:
|
|
Pub Dt:
|
04/03/2008
| | | | |
|
Title:
|
SYSTEMS AND METHODS FOR STORING AND SEARCHING DATA IN A CUSTOMER CENTER ENVIRONMENT
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
08/11/2015
|
Application #:
|
11693923
|
Filing Dt:
|
03/30/2007
|
|
Publication #:
|
|
Pub Dt:
|
10/02/2008
| | | | |
|
Title:
|
SYSTEMS AND METHODS FOR RECORDING RESOURCE ASSOCIATION FOR RECORDING
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/01/2012
|
Application #:
|
11693933
|
Filing Dt:
|
03/30/2007
|
|
Publication #:
|
|
Pub Dt:
|
10/02/2008
| | | | |
|
Title:
|
SYSTEMS AND METHODS FOR RECORDING RESOURCE ASSOCIATION IN A RECORDING ENVIRONMENT
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
12/15/2009
|
Application #:
|
11736124
|
Filing Dt:
|
04/17/2007
|
|
Title:
|
SYSTEM AND METHOD FOR COMPLEX SCHEDULE GENERATION
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
12/11/2012
|
Application #:
|
11742733
|
Filing Dt:
|
05/01/2007
|
|
Publication #:
|
|
Pub Dt:
|
01/03/2008
| | | | |
|
Title:
|
SYSTEM AND METHOD FOR INTEGRATED WORKFORCE AND QUALITY MANAGEMENT
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
11/27/2012
|
Application #:
|
11752458
|
Filing Dt:
|
05/23/2007
|
|
Publication #:
|
|
Pub Dt:
|
11/27/2008
| | | | |
|
Title:
|
INTEGRATING MOBILE DEVICE BASED COMMUNICATION SESSION RECORDINGS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
02/09/2010
|
Application #:
|
11768349
|
Filing Dt:
|
06/26/2007
|
|
Publication #:
|
|
Pub Dt:
|
02/21/2008
| | | | |
|
Title:
|
SYSTEMS AND METHODS FOR SCHEDULING CONTACT CENTER AGENTS
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
11771499
|
Filing Dt:
|
06/29/2007
|
|
Publication #:
|
|
Pub Dt:
|
01/10/2008
| | | | |
|
Title:
|
Data Capture in a Distributed Network
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
12/14/2010
|
Application #:
|
11772440
|
Filing Dt:
|
07/02/2007
|
|
Publication #:
|
|
Pub Dt:
|
02/07/2008
| | | | |
|
Title:
|
DISTRIBUTIVE NETWORK CONTROL
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
11776659
|
Filing Dt:
|
07/12/2007
|
|
Publication #:
|
|
Pub Dt:
|
12/04/2008
| | | | |
|
Title:
|
Systems and Methods for Storing Interaction Data
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
11/20/2012
|
Application #:
|
11831250
|
Filing Dt:
|
07/31/2007
|
|
Publication #:
|
|
Pub Dt:
|
12/04/2008
| | | | |
|
Title:
|
SYSTEMS AND METHODS OF AUTOMATICALLY SCHEDULING A WORKFORCE
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
11831257
|
Filing Dt:
|
07/31/2007
|
|
Publication #:
|
|
Pub Dt:
|
12/04/2008
| | | | |
|
Title:
|
System and Method for Long Term Forecasting
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
11831260
|
Filing Dt:
|
07/31/2007
|
|
Publication #:
|
|
Pub Dt:
|
12/04/2008
| | | | |
|
Title:
|
System and Method for Multi-Week Scheduling
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
11831634
|
Filing Dt:
|
07/31/2007
|
|
Publication #:
|
|
Pub Dt:
|
06/12/2008
| | | | |
|
Title:
|
Systems and Methods for Replaying Recorded Data
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
02/23/2016
|
Application #:
|
11844759
|
Filing Dt:
|
08/24/2007
|
|
Publication #:
|
|
Pub Dt:
|
09/11/2008
| | | | |
|
Title:
|
EVENT DETECTION BASED ON VIDEO METADATA
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
07/06/2010
|
Application #:
|
11868656
|
Filing Dt:
|
10/08/2007
|
|
Publication #:
|
|
Pub Dt:
|
04/17/2008
| | | | |
|
Title:
|
METHOD AND SYSTEM FOR CONCURRENT ERROR IDENTIFICATION IN RESOURCE SCHEDULING
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
11872575
|
Filing Dt:
|
10/15/2007
|
|
Publication #:
|
|
Pub Dt:
|
02/07/2008
| | | | |
|
Title:
|
METHOD AND SYSTEM FOR SELECTIVELY DEDICATING RESOURCES FOR RECORDING DATA EXCHANGED BETWEEN ENTITIES ATTACHED TO A NETWORK
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
11924201
|
Filing Dt:
|
10/25/2007
|
|
Publication #:
|
|
Pub Dt:
|
04/03/2008
| | | | |
|
Title:
|
MULTI-PASS SPEECH ANALYTICS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
01/01/2013
|
Application #:
|
11937553
|
Filing Dt:
|
11/09/2007
|
|
Publication #:
|
|
Pub Dt:
|
02/05/2009
| | | | |
|
Title:
|
SYSTEMS AND METHODS FOR TRIGGERING AN OUT OF FOCUS ALERT
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
11959650
|
Filing Dt:
|
12/19/2007
|
|
Publication #:
|
|
Pub Dt:
|
06/25/2009
| | | | |
|
Title:
|
MULTIPLEXING VIDEO USING A DSP
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
11968428
|
Filing Dt:
|
01/02/2008
|
|
Publication #:
|
|
Pub Dt:
|
07/02/2009
| | | | |
|
Title:
|
METHOD AND SYSTEM FOR CONTEXT-AWARE DATA PRIORITIZATION
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
03/15/2011
|
Application #:
|
12014155
|
Filing Dt:
|
01/15/2008
|
|
Publication #:
|
|
Pub Dt:
|
07/16/2009
| | | | |
|
Title:
|
VIDEO TILING USING MULTIPLE DIGITAL SIGNAL PROCESSORS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
03/08/2011
|
Application #:
|
12014688
|
Filing Dt:
|
01/15/2008
|
|
Title:
|
WORKFORCE MANAGEMENT SYSTEM
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
11/20/2012
|
Application #:
|
12015375
|
Filing Dt:
|
01/16/2008
|
|
Publication #:
|
|
Pub Dt:
|
07/16/2009
| | | | |
|
Title:
|
SYSTEM FOR SELECTING A VIDEO OR AUDIO PATH
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
09/27/2016
|
Application #:
|
12015621
|
Filing Dt:
|
01/17/2008
|
|
Publication #:
|
|
Pub Dt:
|
01/29/2009
| | | | |
|
Title:
|
DEDICATED NETWORK INTERFACE
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
09/19/2017
|
Application #:
|
12057442
|
Filing Dt:
|
03/28/2008
|
|
Publication #:
|
|
Pub Dt:
|
10/01/2009
| | | | |
|
Title:
|
SYSTEM AND METHOD FOR DIGITAL RIGHTS MANAGEMENT CONTROL USING VIDEO ANALYTICS
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
12057476
|
Filing Dt:
|
03/28/2008
|
|
Publication #:
|
|
Pub Dt:
|
10/01/2009
| | | | |
|
Title:
|
SYSTEMS AND METHODS FOR TRANSACTION QUEUE ANALYSIS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
06/12/2012
|
Application #:
|
12107976
|
Filing Dt:
|
04/23/2008
|
|
Publication #:
|
|
Pub Dt:
|
09/24/2009
| | | | |
|
Title:
|
METHOD AND SYSTEM FOR EDGE DETECTION
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/31/2011
|
Application #:
|
12118781
|
Filing Dt:
|
05/12/2008
|
|
Publication #:
|
|
Pub Dt:
|
11/13/2008
| | | | |
|
Title:
|
METHOD, APPARATUS, AND SYSTEM FOR CAPTURING DATA EXCHANGED BETWEEN A SERVER AND A USER
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
12118789
|
Filing Dt:
|
05/12/2008
|
|
Publication #:
|
|
Pub Dt:
|
02/26/2009
| | | | |
|
Title:
|
SYSTEMS AND METHODS FOR MULTI-STREAM RECORDING
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/13/2014
|
Application #:
|
12118792
|
Filing Dt:
|
05/12/2008
|
|
Publication #:
|
|
Pub Dt:
|
02/05/2009
| | | | |
|
Title:
|
SYSTEMS AND METHODS OF RECORDING SOLUTION INTERFACE
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
03/22/2011
|
Application #:
|
12132259
|
Filing Dt:
|
06/03/2008
|
|
Title:
|
SYSTEM AND METHOD FOR PERFORMANCE BASED CALL DISTRIBUTION
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
12/13/2011
|
Application #:
|
12171090
|
Filing Dt:
|
07/10/2008
|
|
Title:
|
SYSTEMS AND METHODS FOR PROVIDING WORKFORCE OPTIMIZATION TO BRANCH AND BACK OFFICES
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/29/2012
|
Application #:
|
12326205
|
Filing Dt:
|
12/02/2008
|
|
Publication #:
|
|
Pub Dt:
|
06/04/2009
| | | | |
|
Title:
|
SYSTEM AND METHOD FOR RECORDING VOICE AND THE DATA ENTERED BY A CALL CENTER AGENT AND RETRIEVAL OF THESE COMMUNICATION STREAMS FOR ANALYSIS OR CORRECTION
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
12351370
|
Filing Dt:
|
01/09/2009
|
|
Publication #:
|
|
Pub Dt:
|
06/10/2010
| | | | |
|
Title:
|
METHOD AND SYSTEM FOR DIRECT DATA RECORDING
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
01/01/2013
|
Application #:
|
12416906
|
Filing Dt:
|
04/01/2009
|
|
Publication #:
|
|
Pub Dt:
|
11/26/2009
| | | | |
|
Title:
|
SYSTEM AND METHOD FOR POOLED IP RECORDING
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
04/15/2014
|
Application #:
|
12466673
|
Filing Dt:
|
05/15/2009
|
|
Publication #:
|
|
Pub Dt:
|
05/13/2010
| | | | |
|
Title:
|
ROUTINE COMMUNICATION SESSIONS FOR RECORDING
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
12483075
|
Filing Dt:
|
06/11/2009
|
|
Publication #:
|
|
Pub Dt:
|
12/31/2009
| | | | |
|
Title:
|
METHOD AND APPARATUS FOR TEMPORAL WAVELET COMPRESSION
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
11/11/2014
|
Application #:
|
12504492
|
Filing Dt:
|
07/16/2009
|
|
Publication #:
|
|
Pub Dt:
|
01/21/2010
| | | | |
|
Title:
|
SYSTEM AND METHOD FOR CAPTURING, STORING, ANALYZING AND DISPLAYING DATA RELATING TO THE MOVEMENTS OF OBJECTS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
03/08/2011
|
Application #:
|
12612487
|
Filing Dt:
|
11/04/2009
|
|
Publication #:
|
|
Pub Dt:
|
06/17/2010
| | | | |
|
Title:
|
SYSTEM AND METHOD FOR COMPLEX SCHEDULE GENERATION
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
12630030
|
Filing Dt:
|
12/03/2009
|
|
Publication #:
|
|
Pub Dt:
|
06/17/2010
| | | | |
|
Title:
|
SYSTEM AND METHOD FOR WORKFORCE REQUIREMENTS MANAGEMENT
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
04/22/2014
|
Application #:
|
12684027
|
Filing Dt:
|
01/07/2010
|
|
Publication #:
|
|
Pub Dt:
|
05/06/2010
| | | | |
|
Title:
|
SYSTEMS AND METHODS FOR SCHEDULING CONTACT CENTER AGENTS
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
12725127
|
Filing Dt:
|
03/16/2010
|
|
Publication #:
|
|
Pub Dt:
|
07/08/2010
| | | | |
|
Title:
|
SYSTEMS AND METHODS FOR DETERMINING ALLOCATIONS FOR DISTRIBUTED MULTI-SITE CONTACT CENTERS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/06/2014
|
Application #:
|
12762402
|
Filing Dt:
|
04/19/2010
|
|
Publication #:
|
|
Pub Dt:
|
08/12/2010
| | | | |
|
Title:
|
INTERNET PROTOCOL ANALYZING
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
03/03/2015
|
Application #:
|
12879868
|
Filing Dt:
|
09/10/2010
|
|
Publication #:
|
|
Pub Dt:
|
01/13/2011
| | | | |
|
Title:
|
SYSTEM AND METHOD FOR PROCESSING AGENT INTERACTIONS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
12/11/2012
|
Application #:
|
12891620
|
Filing Dt:
|
09/27/2010
|
|
Publication #:
|
|
Pub Dt:
|
02/17/2011
| | | | |
|
Title:
|
SYSTEMS AND METHODS FOR DATA SYNCHRONIZATION IN A CUSTOMER CENTER
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
12/29/2009
|
Application #:
|
29306986
|
Filing Dt:
|
04/21/2008
|
|
Title:
|
WIRELESS ENCLOSURE
|
|
