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Total properties:
30
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|
|
|
Patent #:
|
|
Issue Dt:
|
02/04/2020
|
Application #:
|
15997875
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Filing Dt:
|
06/05/2018
|
|
Title:
|
PROVIDING DATA MESSAGING SUPPORT BY INTERCEPTING AND PROCESSING RECEIVED SHORT MESSAGE SERVICE (SMS) MESSAGES AT A CUSTOMER SUPPORT SERVICE
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|
|
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Patent #:
|
|
Issue Dt:
|
03/10/2020
|
Application #:
|
16125853
|
Filing Dt:
|
09/10/2018
|
|
Title:
|
AGENT APPLICATION AND INTEGRATED CALL PROCESSING PLATFORM
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
01/04/2022
|
Application #:
|
16919895
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Filing Dt:
|
07/02/2020
|
|
Title:
|
AUTOMATED CONFERENCE SESSIONS GENERATED TO MANAGE APPLICATION DEVELOPMENT
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
06/13/2023
|
Application #:
|
16919972
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Filing Dt:
|
07/02/2020
|
|
Title:
|
AUTOMATED CONFERENCE SESSIONS GENERATED TO MANAGE APPLICATION DEVELOPMENT
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
12/28/2021
|
Application #:
|
16920392
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Filing Dt:
|
07/02/2020
|
|
Title:
|
PROMPT LIST MODIFICATION
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|
|
|
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Patent #:
|
|
Issue Dt:
|
09/12/2023
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Application #:
|
16920403
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Filing Dt:
|
07/02/2020
|
|
Title:
|
PROMPT LIST CONTEXT GENERATOR
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
10/04/2022
|
Application #:
|
16921816
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Filing Dt:
|
07/06/2020
|
|
Title:
|
DEVICE COMMUNICATION WITH PUBLIC SAFETY ANSWERING POINT
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
07/19/2022
|
Application #:
|
16921829
|
Filing Dt:
|
07/06/2020
|
|
Title:
|
DEVICE COMMUNICATION FROM PUBLIC SAFETY ANSWERING POINT TO SENSOR
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
03/22/2022
|
Application #:
|
16989516
|
Filing Dt:
|
08/10/2020
|
|
Title:
|
MITIGATING DISTURBANCES AT A CALL CENTER
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
12/05/2023
|
Application #:
|
16989553
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Filing Dt:
|
08/10/2020
|
|
Title:
|
QUEUING CALLS BASED ON DISTURBANCE
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
10/31/2023
|
Application #:
|
17024657
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Filing Dt:
|
09/17/2020
|
|
Title:
|
PUBLISH AND SUBSCRIBE CALL CENTER ARCHITECTURE
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
04/25/2023
|
Application #:
|
17024665
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Filing Dt:
|
09/17/2020
|
|
Title:
|
INSIGHT DETERMINATION FROM AGGREGATED CALL CONTENT
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
10/12/2021
|
Application #:
|
17028200
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Filing Dt:
|
09/22/2020
|
|
Title:
|
SOFTWARE DEFINED NETWORK FOR APPLICATION DEVELOPMENT
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
08/16/2022
|
Application #:
|
17073215
|
Filing Dt:
|
10/16/2020
|
|
Title:
|
Presenting Multiple Customer Contact Channels in a Browseable Interface
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
01/17/2023
|
Application #:
|
17183306
|
Filing Dt:
|
02/23/2021
|
|
Publication #:
|
|
Pub Dt:
|
08/26/2021
| | | | |
|
Title:
|
INTEGRATED EMERGENCY RESPONSE AND DATA NETWORK
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17183317
|
Filing Dt:
|
02/23/2021
|
|
Publication #:
|
|
Pub Dt:
|
08/26/2021
| | | | |
|
Title:
|
IDENTIFYING EMERGENCY RESPONSE VALIDITY AND SEVERITY
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
10/31/2023
|
Application #:
|
17183322
|
Filing Dt:
|
02/23/2021
|
|
Publication #:
|
|
Pub Dt:
|
08/26/2021
| | | | |
|
Title:
|
DETERMINING EMERGENCY SEVERITY AND RESPONSE STRATEGY
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
01/02/2024
|
Application #:
|
17320176
|
Filing Dt:
|
05/13/2021
|
|
Title:
|
AUTOMATED MANAGEMENT OF REVISED IVR PROMPT TRANSLATIONS
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
01/16/2024
|
Application #:
|
17320189
|
Filing Dt:
|
05/13/2021
|
|
Title:
|
VALIDATION OF REVISED IVR PROMPT TRANSLATION
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
11/08/2022
|
Application #:
|
17379177
|
Filing Dt:
|
07/19/2021
|
|
Title:
|
DATABASE LAYER CACHING FOR VIDEO COMMUNICATIONS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
11/08/2022
|
Application #:
|
17382817
|
Filing Dt:
|
07/22/2021
|
|
Title:
|
DATABASE LAYER CACHING FOR VIDEO COMMUNICATIONS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
11/08/2022
|
Application #:
|
17384242
|
Filing Dt:
|
07/23/2021
|
|
Title:
|
DATABASE LAYER CACHING FOR VIDEO COMMUNICATIONS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
10/03/2023
|
Application #:
|
17542914
|
Filing Dt:
|
12/06/2021
|
|
Publication #:
|
|
Pub Dt:
|
06/15/2023
| | | | |
|
Title:
|
TIME TOLERANT PROMPT DETECTION
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
11/21/2023
|
Application #:
|
17542995
|
Filing Dt:
|
12/06/2021
|
|
Publication #:
|
|
Pub Dt:
|
06/08/2023
| | | | |
|
Title:
|
PROMPT DETECTION BY DIVIDING WAVEFORM SNIPPETS INTO SMALLER SNIPPLET PORTIONS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
12/06/2022
|
Application #:
|
17548564
|
Filing Dt:
|
12/12/2021
|
|
Title:
|
SAFETY NETWORK OF THINGS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
01/09/2024
|
Application #:
|
17566109
|
Filing Dt:
|
12/30/2021
|
|
Publication #:
|
|
Pub Dt:
|
06/15/2023
| | | | |
|
Title:
|
SAFETY NETWORK OF THINGS
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17584924
|
Filing Dt:
|
01/26/2022
|
|
Publication #:
|
|
Pub Dt:
|
06/15/2023
| | | | |
|
Title:
|
SAFETY NETWORK OF THINGS
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17587199
|
Filing Dt:
|
01/28/2022
|
|
Publication #:
|
|
Pub Dt:
|
06/15/2023
| | | | |
|
Title:
|
SAFETY NETWORK OF THINGS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
04/23/2024
|
Application #:
|
17877018
|
Filing Dt:
|
07/29/2022
|
|
Publication #:
|
|
Pub Dt:
|
01/19/2023
| | | | |
|
Title:
|
DATABASE LAYER CACHING FOR VIDEO COMMUNICATIONS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
03/19/2024
|
Application #:
|
17877211
|
Filing Dt:
|
07/29/2022
|
|
Publication #:
|
|
Pub Dt:
|
01/19/2023
| | | | |
|
Title:
|
DATABASE LAYER CACHING FOR VIDEO COMMUNICATIONS
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|
