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Reel/Frame:032483/0518   Pages: 9
Recorded: 03/20/2014
Attorney Dkt #:064279-5
Conveyance: SUPPLEMENTAL PATENT SECURITY AGREEMENT
Total properties: 41
1
Patent #:
8595648
Issue Dt:
11/26/2013
Application #:
11427009
Filing Dt:
06/28/2006
Title:
Script Logic Graphical Mapping
2
Patent #:
8559618
Issue Dt:
10/15/2013
Application #:
11427014
Filing Dt:
06/28/2006
Title:
Contact Center Call Routing By Agent Attribute
3
Patent #:
8595013
Issue Dt:
11/26/2013
Application #:
12028082
Filing Dt:
02/08/2008
Title:
OPEN FRAMEWORK DEFINITION FOR SPEECH APPLICATION DESIGN
4
Patent #:
8582742
Issue Dt:
11/12/2013
Application #:
12433985
Filing Dt:
05/01/2009
Title:
PERFORMING AUTOMATED EVENT SERVICES TO REGISTERED END USERS
5
Patent #:
8620666
Issue Dt:
12/31/2013
Application #:
12537347
Filing Dt:
08/07/2009
Title:
SYSTEM, METHOD, AND COMPUTER-READABLE MEDIUM THAT FACILITATE VOICE BIOMETRICS USER AUTHENTICATION
6
Patent #:
8588376
Issue Dt:
11/19/2013
Application #:
12710878
Filing Dt:
02/23/2010
Publication #:
US20110206189
Pub Dt:
08/25/2011
Title:
SYSTEM FOR AUTOMATIC TTY EQUIPMENT DETECTION AND FOR NOTIFICATION OF THE HEARING IMPAIRED
7
Patent #:
8621536
Issue Dt:
12/31/2013
Application #:
12726512
Filing Dt:
03/18/2010
Title:
SYSTEMS AND METHODS FOR CONDUCTING TRANSACTIONS WITH A CUSTOMER USING TEXT MESSAGES
8
Patent #:
8559602
Issue Dt:
10/15/2013
Application #:
12727439
Filing Dt:
03/19/2010
Publication #:
US20110228911
Pub Dt:
09/22/2011
Title:
METHOD FOR DETERMINING TERMINATION OF AN EMERGENCY SERVICE CALL
9
Patent #:
8615074
Issue Dt:
12/24/2013
Application #:
12984802
Filing Dt:
01/05/2011
Title:
METHOD AND APPARATUS OF ANALYZING CUSTOMER CALL DATA AND RELATED CALL INFORMATION TO DETERMINE CALL CHARACTERISTICS
10
Patent #:
8606575
Issue Dt:
12/10/2013
Application #:
13225852
Filing Dt:
09/06/2011
Title:
METHOD AND APPARATUS OF PROVIDING SEMI-AUTOMATED CLASSIFIER ADAPTATION FOR NATURAL LANGUAGE PROCESSING
11
Patent #:
8600417
Issue Dt:
12/03/2013
Application #:
13269881
Filing Dt:
10/10/2011
Title:
CONSUMER CARE SYSTEM
12
Patent #:
8577013
Issue Dt:
11/05/2013
Application #:
13346801
Filing Dt:
01/10/2012
Title:
Automatic Communications Forwarding to Displaced Employees
13
Patent #:
8615791
Issue Dt:
12/24/2013
Application #:
13373598
Filing Dt:
11/21/2011
Title:
MULTI-DOMAIN LOGIN AND MESSAGING
14
Patent #:
8594292
Issue Dt:
11/26/2013
Application #:
13452304
Filing Dt:
04/20/2012
Title:
CONFERENCE CALL INFORMATION SHARING VIA INTERACTION WITH SOCIAL NETWORKING DATA
15
Patent #:
8571987
Issue Dt:
10/29/2013
Application #:
13568715
Filing Dt:
08/07/2012
Title:
SYSTEM, METHOD, AND COMPUTER READABLE MEDIUM FOR SETTLING MICROPAYMENT TRANSACTIONS TO A PRE-PAID INSTRUMENT
16
Patent #:
8548529
Issue Dt:
10/01/2013
Application #:
13585440
Filing Dt:
08/14/2012
Title:
METHOD AND APPARATUS OF PROCESSING DATA DISPLAYED ON A MOBILE STATION INTERFACE BASED ON USER PREFERENCES
17
Patent #:
8600019
Issue Dt:
12/03/2013
Application #:
13596354
Filing Dt:
08/28/2012
Title:
INTELLIGENT INTERACTIVE VOICE RESPONSE SYSTEM FOR PROCESSING CUSTOMER COMMUNICATIONS
18
Patent #:
8548148
Issue Dt:
10/01/2013
Application #:
13674994
Filing Dt:
11/13/2012
Title:
CUSTOMER CALLBACK REWARD SYSTEM AND METHOD
19
Patent #:
8606675
Issue Dt:
12/10/2013
Application #:
13795034
Filing Dt:
03/12/2013
Title:
METHOD OF NETWORKING MARKETING
20
Patent #:
8792629
Issue Dt:
07/29/2014
Application #:
14049739
Filing Dt:
10/09/2013
Title:
PERFORMING AUTOMATED EVENT SERVICES TO REGISTERED END USERS
21
Patent #:
9294890
Issue Dt:
03/22/2016
Application #:
14058969
Filing Dt:
10/21/2013
Title:
INTERCEPTING AND PROCESSING RECEIVED SHORT MESSAGE SERVICE (SMS) MESSAGES TO PROVIDE AN AUTOMATED RESPONSE
22
Patent #:
9143907
Issue Dt:
09/22/2015
Application #:
14059012
Filing Dt:
10/21/2013
Title:
PROVIDING DATA MESSAGING SUPPORT BY INTERCEPTING AND REDIRECTING RECEIVED SHORT MESSAGE SERVICE (SMS) MESSAGES
23
Patent #:
9232373
Issue Dt:
01/05/2016
Application #:
14059048
Filing Dt:
10/21/2013
Title:
PROVIDING DATA MESSAGING SUPPORT BY INTERCEPTING AND PROCESSING RECEIVED SHORT MESSAGE SERVICE (SMS) MESSAGES AT A CUSTOMER SUPPORT SERVICE
24
Patent #:
9813363
Issue Dt:
11/07/2017
Application #:
14059084
Filing Dt:
10/21/2013
Title:
PROVIDING DATA MESSAGING SUPPORT BY INTERCEPTING AND PROCESSING RECEIVED SHORT MESSAGE SERVICE (SMS) MESSAGES AT A CUSTOMER SUPPORT SERVICE
25
Patent #:
8837701
Issue Dt:
09/16/2014
Application #:
14065982
Filing Dt:
10/29/2013
Title:
CONFERENCE CALL INFORMATION SHARING VIA INTERACTION WITH SOCIAL NETWORKING DATA
26
Patent #:
9285965
Issue Dt:
03/15/2016
Application #:
14066784
Filing Dt:
10/30/2013
Title:
SCRIPT LOGIC GRAPHICAL MAPPING
27
Patent #:
9635179
Issue Dt:
04/25/2017
Application #:
14072017
Filing Dt:
11/05/2013
Title:
CONSUMER CARE SYSTEM
28
Patent #:
9392125
Issue Dt:
07/12/2016
Application #:
14073041
Filing Dt:
11/06/2013
Title:
DYNAMIC CALL BILLING AND INVOICE GENERATING APPLICATION
29
Patent #:
9767482
Issue Dt:
09/19/2017
Application #:
14074348
Filing Dt:
11/07/2013
Title:
INTELLIGENT INTERACTIVE VOICE RESPONSE SYSTEM FOR PROCESSING CUSTOMER COMMUNICATIONS
30
Patent #:
8892437
Issue Dt:
11/18/2014
Application #:
14078749
Filing Dt:
11/13/2013
Title:
METHOD AND APPARATUS OF PROVIDING SEMI-AUTOMATED CLASSIFIER ADAPTATION FOR NATURAL LANGUAGE PROCESSING
31
Patent #:
8989368
Issue Dt:
03/24/2015
Application #:
14083609
Filing Dt:
11/19/2013
Title:
METHOD AND APPARATUS OF ANALYZING CUSTOMER CALL DATA AND RELATED CALL INFORMATION TO DETERMINE CALL CHARACTERISTICS
32
Patent #:
8990908
Issue Dt:
03/24/2015
Application #:
14083897
Filing Dt:
11/19/2013
Title:
MULTI-DOMAIN LOGIN AND MESSAGING
33
Patent #:
9160849
Issue Dt:
10/13/2015
Application #:
14084989
Filing Dt:
11/20/2013
Title:
SYSTEM, METHOD, AND COMPUTER-READABLE MEDIUM THAT FACILITATE VOICE BIOMETRICS USER AUTHENTICATION
34
Patent #:
8731170
Issue Dt:
05/20/2014
Application #:
14086051
Filing Dt:
11/21/2013
Title:
CALL REDIRECT VIA CENTRALIZED BRIDGES
35
Patent #:
8839311
Issue Dt:
09/16/2014
Application #:
14089927
Filing Dt:
11/26/2013
Title:
CONDUCTING TRANSACTIONS BETWEEN A VENDOR AND A CUSTOMER USING TEXT MESSAGES
36
Patent #:
8955011
Issue Dt:
02/10/2015
Application #:
14095646
Filing Dt:
12/03/2013
Title:
LOCATION-BASED MOVIE IDENTIFICATION SYSTEMS AND METHODS
37
Patent #:
9014352
Issue Dt:
04/21/2015
Application #:
14105644
Filing Dt:
12/13/2013
Title:
REDUCTION IN NETWORK CONGESTION
38
Patent #:
9014353
Issue Dt:
04/21/2015
Application #:
14105658
Filing Dt:
12/13/2013
Title:
REDUCTION IN NETWORK CONGESTION
39
Patent #:
9497121
Issue Dt:
11/15/2016
Application #:
14105672
Filing Dt:
12/13/2013
Title:
REDUCTION IN NETWORK CONGESTION
40
Patent #:
9374454
Issue Dt:
06/21/2016
Application #:
14105687
Filing Dt:
12/13/2013
Title:
REDUCTION IN NETWORK CONGESTION
41
Patent #:
9832126
Issue Dt:
11/28/2017
Application #:
14105728
Filing Dt:
12/13/2013
Title:
REDUCTION IN NETWORK CONGESTION
Assignors
1
WEST CORPORATION, AS GRANTOR
Exec Dt:
03/01/2014
2
WEST NOTIFICATIONS, INC., AS GRANTOR
Exec Dt:
03/01/2014
Assignee
1
WELLS FARGO BANK, NATIONAL ASSOCIATION, AS ADMINISTRATIVE AGENT
1525 W.T. HARRIS BOULEVARD
MAIL CODE: NC 0680
CHARLOTTE, NORTH CAROLINA 28262
Correspondence name and address
CORPORATION SERVICE COMPANY
1090 VERMONT AVENUE NW, SUITE 430
WASHINGTON, DC 20005

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