Patent Assignment Details
NOTE:Results display only for issued patents and published applications.
For pending or abandoned applications please consult USPTO staff.
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| Reel/Frame: | 017823/0572 | |
| Pages: | 5 |
| | Recorded: | 06/22/2006 | | |
| Attorney Dkt #: | 40743-7 SZ |
| Conveyance: | CHANGE OF NAME (SEE DOCUMENT FOR DETAILS). |
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Total properties:
8
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Patent #:
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Issue Dt:
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08/10/2004
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Application #:
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09426677
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Filing Dt:
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10/25/1999
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Title:
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BLENDED AGENT CONTACT CENTER
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Patent #:
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Issue Dt:
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12/14/2004
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Application #:
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09435223
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Filing Dt:
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11/05/1999
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Title:
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SKILLS BASED CONTACT ROUTING
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Patent #:
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Issue Dt:
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03/16/2004
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Application #:
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09524656
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Filing Dt:
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03/13/2000
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Title:
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OUTBOUND CALLING SYSTEM IN A CONTACT CENTER
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Patent #:
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Issue Dt:
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08/17/2004
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Application #:
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09634350
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Filing Dt:
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08/09/2000
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Title:
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INFORMATION RETRIEVAL METHOD WITH NATURAL LANGUAGE INTERFACE
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Patent #:
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Issue Dt:
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08/17/2004
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Application #:
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09827848
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Filing Dt:
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04/06/2001
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Publication #:
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Pub Dt:
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10/10/2002
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Title:
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CUSTOMER INTERACTION SYSTEM
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Patent #:
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NONE
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Issue Dt:
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Application #:
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10459042
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Filing Dt:
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06/11/2003
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Publication #:
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Pub Dt:
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10/23/2003
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Title:
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Method and apparatus for controlling a contact center
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Patent #:
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NONE
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Issue Dt:
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Application #:
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10459043
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Filing Dt:
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06/11/2003
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Publication #:
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Pub Dt:
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10/23/2003
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Title:
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Method and apparatus for controlling a contact center
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Patent #:
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NONE
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Issue Dt:
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Application #:
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10459087
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Filing Dt:
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06/11/2003
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Publication #:
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Pub Dt:
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11/13/2003
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Title:
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Method and apparatus for controlling a contact center
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Assignee
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| 6 TECHNOLOGY PARK DRIVE |
| WESTFORD, MASSACHUSETTS 01886 |
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Correspondence name and address
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KIRKLAND & ELLIS LLP, ATT:SUSAN ZABLOCKI
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153 EAST 53RD STREET
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NEW YORK, NY 10022
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