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Reel/Frame:048807/0835   Pages: 5
Recorded: 04/05/2019
Attorney Dkt #:AGW-328
Conveyance: RELEASE BY SECURED PARTY (SEE DOCUMENT FOR DETAILS).
Total properties: 3
1
Patent #:
Issue Dt:
12/04/2007
Application #:
10076963
Filing Dt:
02/15/2002
Publication #:
Pub Dt:
08/15/2002
Title:
METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODUCTS FOR PROVIDING AUTOMATED CUSTOMER SERVICE VIA AN INTELLIGENT VIRTUAL AGENT THAT IS TRAINED USING CUSTOMER-AGENT CONVERSATIONS
2
Patent #:
Issue Dt:
04/22/2014
Application #:
12032338
Filing Dt:
02/15/2008
Publication #:
Pub Dt:
08/20/2009
Title:
System for Dynamic Management of Customer Direction During Live Interaction
3
Patent #:
Issue Dt:
05/20/2014
Application #:
12288261
Filing Dt:
10/16/2008
Publication #:
Pub Dt:
04/16/2009
Title:
METHODS AND SYSTEM FOR CAPTURING VOICE FILES AND RENDERING THEM SEARCHABLE BY KEYWORD OR PHRASE
Assignor
1
Exec Dt:
04/05/2019
Assignees
1
4400 EASTON COMMONS
SUITE 250
COLUMBUS, OHIO 43219
2
4400 EASTON COMMONS
SUITE 250
COLUMBUS, OHIO 43219
3
545 METRO P1, S
SUITE 200
DUBLIN, OHIO 43017
Correspondence name and address
GARY LEE
ROPES & GRAY LLP, 1211 AVENUE OF THE AMERICAS
39TH FLOOR
NEW YORK, NY 10036

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