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Reel/Frame:038923/0928   Pages: 8
Recorded: 06/15/2016
Attorney Dkt #:SBITETOGEN/JEC/MMS
Conveyance: MERGER (SEE DOCUMENT FOR DETAILS).
Total properties: 34
1
Patent #:
6785363
Issue Dt:
08/31/2004
Application #:
09751931
Filing Dt:
01/02/2001
Publication #:
US20020086662
Pub Dt:
07/04/2002
Title:
VOICE MESSAGE DELIVERY METHOD AND SYSTEM
2
Patent #:
7054419
Issue Dt:
05/30/2006
Application #:
09839840
Filing Dt:
04/23/2001
Publication #:
US20020085686
Pub Dt:
07/04/2002
Title:
ANSWERING MACHINE DETECTION FOR VOICE MESSAGE DELIVERY METHOD AND SYSTEM
3
Patent #:
6829331
Issue Dt:
12/07/2004
Application #:
10051453
Filing Dt:
01/18/2002
Publication #:
US20020110225
Pub Dt:
08/15/2002
Title:
ADDRESS BOOK FOR A VOICE MESSAGE DELIVERY METHOD AND SYSTEM
4
Patent #:
8379834
Issue Dt:
02/19/2013
Application #:
11336151
Filing Dt:
01/21/2006
Publication #:
US20070172050
Pub Dt:
07/26/2007
Title:
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS
5
Patent #:
8270594
Issue Dt:
09/18/2012
Application #:
12350738
Filing Dt:
01/08/2009
Publication #:
US20100172488
Pub Dt:
07/08/2010
Title:
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGN WITH REDUCED CUSTOMER-TO-AGENT CONNECTION LATENCY
6
Patent #:
8280031
Issue Dt:
10/02/2012
Application #:
12350745
Filing Dt:
01/08/2009
Publication #:
US20100172487
Pub Dt:
07/08/2010
Title:
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGN USING A HOLD QUEUE
7
Patent #:
8270575
Issue Dt:
09/18/2012
Application #:
12626291
Filing Dt:
11/25/2009
Publication #:
US20110123016
Pub Dt:
05/26/2011
Title:
MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS
8
Patent #:
8462918
Issue Dt:
06/11/2013
Application #:
12626312
Filing Dt:
11/25/2009
Publication #:
US20110123005
Pub Dt:
05/26/2011
Title:
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH TEXT MESSAGING
9
Patent #:
8594312
Issue Dt:
11/26/2013
Application #:
12629298
Filing Dt:
12/02/2009
Publication #:
US20110129081
Pub Dt:
06/02/2011
Title:
Method and system for managing interactive communications campaigns with call pacing
10
Patent #:
NONE
Issue Dt:
Application #:
12731681
Filing Dt:
03/25/2010
Publication #:
US20110238544
Pub Dt:
09/29/2011
Title:
Method and system for managing interactive communications campaigns with proactive payments
11
Patent #:
NONE
Issue Dt:
Application #:
12753158
Filing Dt:
04/02/2010
Publication #:
US20110246308
Pub Dt:
10/06/2011
Title:
Method and system for managing interactive communications campaigns with preference management
12
Patent #:
8594309
Issue Dt:
11/26/2013
Application #:
13346860
Filing Dt:
01/10/2012
Publication #:
US20120281825
Pub Dt:
11/08/2012
Title:
Managing interactive communications campaigns with customer recovery
13
Patent #:
NONE
Issue Dt:
Application #:
13348427
Filing Dt:
01/11/2012
Publication #:
US20120288082
Pub Dt:
11/15/2012
Title:
Managing interactive communications campaigns with call recording and security
14
Patent #:
8718270
Issue Dt:
05/06/2014
Application #:
13620762
Filing Dt:
09/15/2012
Publication #:
US20130223615
Pub Dt:
08/29/2013
Title:
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGN WITH REDUCED CUSTOMER-TO-AGENT CONNECTION LATENCY
15
Patent #:
8605887
Issue Dt:
12/10/2013
Application #:
13620778
Filing Dt:
09/15/2012
Publication #:
US20130223616
Pub Dt:
08/29/2013
Title:
Method and system for managing interactive communications campaign using a hold queue
16
Patent #:
8804919
Issue Dt:
08/12/2014
Application #:
13620780
Filing Dt:
09/15/2012
Publication #:
US20130226677
Pub Dt:
08/29/2013
Title:
Managing interactive communications campaigns
17
Patent #:
8891750
Issue Dt:
11/18/2014
Application #:
13710499
Filing Dt:
12/11/2012
Publication #:
US20140162610
Pub Dt:
06/12/2014
Title:
Identifying recycled telephone numbers
18
Patent #:
9401998
Issue Dt:
07/26/2016
Application #:
13717209
Filing Dt:
12/17/2012
Publication #:
US20140169550
Pub Dt:
06/19/2014
Title:
Robust DTMF detection in an unreliable voice-over-IP (VoIP) environment
19
Patent #:
NONE
Issue Dt:
Application #:
13769417
Filing Dt:
02/18/2013
Publication #:
US20130156178
Pub Dt:
06/20/2013
Title:
Method and system for managing interactive communications campaigns
20
Patent #:
9060254
Issue Dt:
06/16/2015
Application #:
13913395
Filing Dt:
06/08/2013
Publication #:
US20140037082
Pub Dt:
02/06/2014
Title:
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH TEXT MESSAGING
21
Patent #:
9344570
Issue Dt:
05/17/2016
Application #:
14088360
Filing Dt:
11/23/2013
Publication #:
US20140205080
Pub Dt:
07/24/2014
Title:
Managing interactive communications campaigns with customer recovery
22
Patent #:
9071688
Issue Dt:
06/30/2015
Application #:
14088368
Filing Dt:
11/23/2013
Publication #:
US20140205081
Pub Dt:
07/24/2014
Title:
Method and system for managing interactive communications campaigns with call pacing
23
Patent #:
9544433
Issue Dt:
01/10/2017
Application #:
14100813
Filing Dt:
12/09/2013
Publication #:
US20140301542
Pub Dt:
10/09/2014
Title:
Managing interactive communications campaigns using a hold queue
24
Patent #:
9197751
Issue Dt:
11/24/2015
Application #:
14225494
Filing Dt:
03/26/2014
Publication #:
US20150281452
Pub Dt:
10/01/2015
Title:
Rules-based compliance system
25
Patent #:
9307086
Issue Dt:
04/05/2016
Application #:
14269327
Filing Dt:
05/05/2014
Publication #:
US20150036818
Pub Dt:
02/05/2015
Title:
Managing interactive communications campaigns with reduced customer-to-agent connection latency
26
Patent #:
10115131
Issue Dt:
10/30/2018
Application #:
14447918
Filing Dt:
07/31/2014
Publication #:
US20140344076
Pub Dt:
11/20/2014
Title:
Managing interactive communications campaigns
27
Patent #:
9167083
Issue Dt:
10/20/2015
Application #:
14542696
Filing Dt:
11/17/2014
Publication #:
US20150071424
Pub Dt:
03/12/2015
Title:
Identifying recycled telephone numbers
28
Patent #:
9219817
Issue Dt:
12/22/2015
Application #:
14678893
Filing Dt:
04/03/2015
Publication #:
US20150215460
Pub Dt:
07/30/2015
Title:
Method and System for Managing Interactive Communications Campaigns
29
Patent #:
9185224
Issue Dt:
11/10/2015
Application #:
14709351
Filing Dt:
05/11/2015
Publication #:
US20150249746
Pub Dt:
09/03/2015
Title:
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH CALL PACING
30
Patent #:
9456084
Issue Dt:
09/27/2016
Application #:
14718030
Filing Dt:
05/20/2015
Publication #:
US20150373197
Pub Dt:
12/24/2015
Title:
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH TEXT MESSAGING
31
Patent #:
9680989
Issue Dt:
06/13/2017
Application #:
14887225
Filing Dt:
10/19/2015
Publication #:
US20160112560
Pub Dt:
04/21/2016
Title:
IDENTIFYING RECYCLED TELEPHONE NUMBERS
32
Patent #:
9635182
Issue Dt:
04/25/2017
Application #:
14936565
Filing Dt:
11/09/2015
Publication #:
US20160105564
Pub Dt:
04/14/2016
Title:
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH CALL PACING
33
Patent #:
9473635
Issue Dt:
10/18/2016
Application #:
14977331
Filing Dt:
12/21/2015
Publication #:
US20160105560
Pub Dt:
04/14/2016
Title:
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS
34
Patent #:
9680993
Issue Dt:
06/13/2017
Application #:
15089143
Filing Dt:
04/01/2016
Publication #:
US20160219148
Pub Dt:
07/28/2016
Title:
MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH REDUCED CUSTOMER-TO-AGENT CONNECTION LATENCY
Assignor
1
SOUNDBITE COMMUNICATIONS, INC.
Exec Dt:
12/15/2015
Assignee
1
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
2001 JUNIPERO SERRA BLVD.
DALY CITY, CALIFORNIA 94014
Correspondence name and address
LEWIS ROCA ROTHGERBER CHRISTIE LLP
PO BOX 29001
GLENDALE, CA 91209

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