Total properties:
13
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Patent #:
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Issue Dt:
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06/05/2007
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Application #:
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09379385
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Filing Dt:
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08/23/1999
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Title:
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METHOD AND PROCESS FOR ACCUMULATING AND SUMMARIZING DATA FOR DEFINED TIME INTERVALS WITHIN A CUSTOMER INTERACTION SYSTEM
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Patent #:
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Issue Dt:
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05/22/2007
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Application #:
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09557264
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Filing Dt:
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04/24/2000
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Title:
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APPARATUS AND METHOD FOR COLLECTING AND DISPLAYING INFORMATION IN A WORKFLOW SYSTEM
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Patent #:
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Issue Dt:
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04/17/2007
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Application #:
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09997754
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Filing Dt:
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11/30/2001
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Publication #:
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Pub Dt:
|
06/05/2003
| | | | |
Title:
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METHOD AND SYSTEM FOR DATA FIELD REUSE
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Patent #:
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Issue Dt:
|
02/27/2007
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Application #:
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10304872
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Filing Dt:
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11/26/2002
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Publication #:
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Pub Dt:
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05/27/2004
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Title:
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PERSONALITY BASED MATCHING OF CALLERS TO AGENTS IN A COMMUNICATION SYSTEM
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Patent #:
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Issue Dt:
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06/26/2007
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Application #:
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10442000
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Filing Dt:
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05/20/2003
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Publication #:
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Pub Dt:
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11/25/2004
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Title:
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SYSTEM AND METHOD FOR OPTIMIZING CALL ROUTING TO AN AGENT
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Patent #:
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Issue Dt:
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03/13/2007
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Application #:
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10697670
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Filing Dt:
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10/29/2003
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Publication #:
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Pub Dt:
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05/05/2005
| | | | |
Title:
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HIGH QUALITY AUDIO CONFERENCING WITH ADAPTIVE BEAMFORMING
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Patent #:
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Issue Dt:
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05/08/2007
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Application #:
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10988790
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Filing Dt:
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11/15/2004
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Publication #:
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Pub Dt:
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05/18/2006
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Title:
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GREETINGS AND ANNOUNCEMENTS FOR A MULTIMEDIA IP COMMUNICATION SYSTEM
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Patent #:
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Issue Dt:
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05/08/2007
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Application #:
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11013853
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Filing Dt:
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12/15/2004
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Publication #:
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Pub Dt:
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06/09/2005
| | | | |
Title:
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GENERATING MEDIA-SPECIFIC INTERACTION CONTROL PROGRAMS
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Patent #:
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NONE
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Issue Dt:
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Application #:
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11669349
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Filing Dt:
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01/31/2007
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Publication #:
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Pub Dt:
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07/31/2008
| | | | |
Title:
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METHOD AND SYSTEM FOR MATCHING RESOURCES AND CO-RESOURCES
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Patent #:
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Issue Dt:
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12/15/2015
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Application #:
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11674500
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Filing Dt:
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02/13/2007
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Publication #:
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Pub Dt:
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08/14/2008
| | | | |
Title:
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AUTOMATIC CONTACT CENTER AGENT ASSISTANT
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Patent #:
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Issue Dt:
|
07/09/2013
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Application #:
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11681241
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Filing Dt:
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03/02/2007
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Publication #:
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Pub Dt:
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09/04/2008
| | | | |
Title:
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METHOD OF SCHEDULING CALLS
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Patent #:
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NONE
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Issue Dt:
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Application #:
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11739255
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Filing Dt:
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04/24/2007
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Publication #:
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Pub Dt:
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10/30/2008
| | | | |
Title:
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METHOD AND APPARATUS FOR ESTABLISHING CONFERENCES BASED ON THE LEVEL OF INTEREST
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|
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Patent #:
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|
Issue Dt:
|
07/06/2010
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Application #:
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11769186
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Filing Dt:
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06/27/2007
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Publication #:
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Pub Dt:
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01/01/2009
| | | | |
Title:
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METHOD AND APPARATUS FOR PERFORMING TURNAROUND TESTING ON A DIGITAL SIGNAL 1 BOARD
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