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Patent #:
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Issue Dt:
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05/21/2002
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Application #:
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08405062
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Filing Dt:
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03/16/1995
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Title:
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MULTIMEDIA COMMUNICATIONS NETWORK
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Patent #:
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Issue Dt:
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10/08/2002
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Application #:
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08681682
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Filing Dt:
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07/29/1996
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Title:
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INFORMATION SERVICE USING SINGLE-OBJECT SERVERS
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Patent #:
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Issue Dt:
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05/29/2001
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Application #:
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08711189
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Filing Dt:
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09/09/1996
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Title:
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DYNAMIC RECONFIGURATION OF NETWORK SERVERS
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Patent #:
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Issue Dt:
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06/24/2003
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Application #:
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08713050
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Filing Dt:
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09/12/1996
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Publication #:
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Pub Dt:
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05/01/2003
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Title:
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TECHNIQUES FOR PROVIDING TELEPHONIC COMMUNICATIONS OVER THE INTERNET
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Patent #:
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Issue Dt:
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05/07/2002
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Application #:
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08749298
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Filing Dt:
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11/14/1996
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Title:
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EXTENDING INTERNET CALLS TO A TELEPHONY CALL CENTER
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Patent #:
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Issue Dt:
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07/03/2001
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Application #:
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08808233
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Filing Dt:
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02/28/1997
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Title:
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"PLUG AND PLAY" TELEPHONE SYSTEM
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Patent #:
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Issue Dt:
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04/01/2003
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Application #:
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08812470
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Filing Dt:
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03/06/1997
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Title:
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CALLER IDENTIFICATION VERIFICATION SYSTEM
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Patent #:
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Issue Dt:
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07/08/2003
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Application #:
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08938254
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Filing Dt:
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09/26/1997
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Title:
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CONGESTION AVOIDANCE MECHANISM FOR ATM SWITCHES
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Patent #:
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Issue Dt:
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08/07/2001
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Application #:
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08941792
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Filing Dt:
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09/30/1997
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Title:
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AUTOMATIC CALL DISTRIBUTION BASED ON PHYSICAL LOCATION OF WIRELESS TERMINALS
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Patent #:
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Issue Dt:
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04/23/2002
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Application #:
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08947670
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Filing Dt:
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10/09/1997
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Publication #:
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Pub Dt:
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11/15/2001
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Title:
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DISPLAY-BASED INTERFACE FOR A COMMUNICATION DEVICE
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Patent #:
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Issue Dt:
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05/28/2002
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Application #:
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08948536
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Filing Dt:
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10/09/1997
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Title:
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UNIFIED MESSAGING SYSTEM AND METHOD PROVIDING CACHED MESSAGE STREAMS
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Patent #:
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Issue Dt:
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07/29/2003
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Application #:
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08992038
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Filing Dt:
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12/19/1997
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Title:
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DYANAMIC LOAD BALANCER FOR MULTIPLE NETWORK SERVERS
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Patent #:
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Issue Dt:
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07/24/2001
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Application #:
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08994709
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Filing Dt:
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12/19/1997
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Title:
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CROSS-PLATFORM SERVER CLUSTERING USING A NETWORK FLOW SWITCH
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Patent #:
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Issue Dt:
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10/30/2001
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Application #:
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08998533
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Filing Dt:
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12/26/1997
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Title:
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COMPUTER CONTROLLED CELL SWITCH FOR CELL SWITCHING WITH A PERIPHERAL COMPONENT INTERCONNECT BUS AND DECENTRALIZED CONTROL OF CELLS COMMUNICATION
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Patent #:
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Issue Dt:
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04/02/2002
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Application #:
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09010422
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Filing Dt:
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01/21/1998
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Title:
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COMMUNICATION DEVICE HAVING CAPABILITY TO CONVERT BETWEEN VOICE AND TEXT MESSAGE
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Patent #:
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Issue Dt:
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09/18/2001
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Application #:
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09018293
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Filing Dt:
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02/04/1998
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Title:
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CALL REESTABLISHMENT SYSTEM
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Patent #:
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Issue Dt:
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09/23/2003
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Application #:
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09019137
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Filing Dt:
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02/05/1998
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Title:
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AUTO-RELATIVE POINTERS
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Patent #:
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Issue Dt:
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09/25/2001
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Application #:
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09031580
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Filing Dt:
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02/27/1998
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Title:
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DYNAMIC BINDING AND BRIDGING IN A COMMUNICATION SYSTEM
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Patent #:
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Issue Dt:
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03/19/2002
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Application #:
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09031581
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Filing Dt:
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02/27/1998
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Title:
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DYNAMIC SELECTION OF INTERWORKING FUNCTIONS IN A COMMUNICATION SYSTEM
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Patent #:
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Issue Dt:
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10/23/2001
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Application #:
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09052850
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Filing Dt:
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03/31/1998
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Title:
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END-USER CONTROL OF AUDIO DELIVERY ENDPOINT IN A MULTIMEDIA ENVIRONMENT
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Patent #:
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Issue Dt:
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02/26/2002
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Application #:
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09055626
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Filing Dt:
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04/06/1998
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Title:
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METHOD AND APPARATUS FOR TRANSMITTING A SYNCHRONIZATION BEACON IN A WIRELESS COMMUNICATION NETWORK
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Patent #:
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Issue Dt:
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06/05/2001
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Application #:
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09056346
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Filing Dt:
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04/07/1998
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Title:
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A METHOD AND SYSTEM FOR DYNAMIC SPEECH RECOGNITION USING WORD SCORING AND FREE-PHONE SCORING
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Patent #:
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Issue Dt:
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06/25/2002
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Application #:
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09056592
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Filing Dt:
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04/07/1998
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Title:
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NETWORK-BASED MULTIMEDIA COMMUNICATIONS AND DIRECTORY SYSTEM AND METHOD OF OPERATION
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Patent #:
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Issue Dt:
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11/18/2003
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Application #:
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09060038
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Filing Dt:
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04/13/1998
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Title:
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MULTIPLE CALL HANDLING IN A CALL CENTER
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Patent #:
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Issue Dt:
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09/10/2002
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Application #:
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09064681
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Filing Dt:
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04/22/1998
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Title:
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METHODS AND MEANS FOR MANAGING MULTIMEDIA CALL FLOW
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Patent #:
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Issue Dt:
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06/04/2002
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Application #:
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09067867
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Filing Dt:
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04/28/1998
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Publication #:
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Pub Dt:
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06/13/2002
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Title:
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LINEAR MODULATOR
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Patent #:
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Issue Dt:
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07/03/2001
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Application #:
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09071050
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Filing Dt:
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04/30/1998
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Title:
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AUTOMATIC SERVICE PROVIDER NOTIFICATION OF UNAUTHORIZED TERMINAL ACTIVITY
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Patent #:
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Issue Dt:
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08/20/2002
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Application #:
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09083408
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05/22/1998
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Title:
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DYNAMICALLY SCALEABLE CONFERENCE SYSTEM
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Patent #:
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Issue Dt:
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10/09/2001
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Application #:
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09087216
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Filing Dt:
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05/29/1998
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Title:
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DUAL-SLOPE CURRENT BATTERY-FEED CIRCUIT
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Patent #:
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Issue Dt:
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08/07/2001
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09088245
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Filing Dt:
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06/01/1998
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Title:
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CUSTOMER SELF ROUTING CALL CENTER
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Patent #:
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Issue Dt:
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09/18/2001
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Application #:
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09088532
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06/01/1998
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Title:
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DYNAMIC CALL VECTORING
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Patent #:
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Issue Dt:
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06/11/2002
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Application #:
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09088640
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Filing Dt:
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06/02/1998
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Title:
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INTEGRATED AUDIO AND VIDEO AGENT SYSTEM IN AN AUTOMATIC CALL DISTRIBUTION ENVIRONMENT
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Patent #:
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Issue Dt:
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11/12/2002
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09094316
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06/09/1998
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09/12/2002
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Title:
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INTERNET-INTRANET GREETING SERVICE
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Patent #:
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Issue Dt:
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10/23/2001
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Application #:
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09100260
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Filing Dt:
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06/19/1998
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Title:
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SYSTEM AND METHOD FOR ALLOWING COMMUNICATION BETWEEN NETWORKS HAVING INCOMPATIBLE ADDRESSING FORMATS
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Patent #:
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Issue Dt:
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08/27/2002
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Application #:
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09116110
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Filing Dt:
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07/15/1998
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Title:
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POWER LEVEL DETERMINATION DEVICE IN AN RF BOOSTER FOR WIRELESS COMMUNICATIONS
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Patent #:
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Issue Dt:
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03/12/2002
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09127388
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07/31/1998
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Title:
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WIRELESS TELEPHONE AS A TRANSACTION DEVICE
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Patent #:
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Issue Dt:
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10/09/2001
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09128485
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Filing Dt:
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08/04/1998
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Title:
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METHOD AND APPARATUS FOR ANALYZING DUAL TONE MULTI-FREQUENCY (DTMF) SIGNALS ON A PRIVATE BRANCH EXCHANGE (PBX) SWITCH
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Issue Dt:
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07/03/2001
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Application #:
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09132030
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Filing Dt:
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08/11/1998
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Title:
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APPARATUS AND METHODS FOR ROUTERLESS LAYER 3 FORWARDING IN A NETWORK
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03/18/2003
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09141269
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08/27/1998
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Title:
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SKILL-VALUE QUEUING IN A CALL CENTER
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03/05/2002
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09141273
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08/27/1998
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Title:
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MINIMUM INTERRUPTION CYCLE TIME THRESHOLD FOR RESERVE CALL CENTER AGENTS
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08/07/2001
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09149877
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09/08/1998
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Title:
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DYNAMICALLY ASSIGNING PRIORITIES FOR THE ALLOCATION OF SERVER RESOURCES TO COMPLETING CLASSES OF WORK BASED UPON ACHIEVEMENT OF SERVER LEVEL GOALS
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09/17/2002
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09151636
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09/11/1998
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CARD-BASED VOICE MESSAGING SYSTEM
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11/12/2002
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09153834
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09/15/1998
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Title:
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ARRANGEMENT FOR SYNCHRONIZATION OF A STREAM OF SYNCHRONOUS TRAFFIC DELIVERED BY AN ASYNCHRONOUS MEDIUM
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07/23/2002
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09153835
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09/15/1998
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Title:
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ARRANGEMENT FOR PERFORMING AUTOMATIC BUILD OUT IN A COMMUNICATIONS SYSTEM THAT SUPPORTS MULTIPLE CONSTANT-BIT-RATE CONNECTIONS
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04/16/2002
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09162497
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09/29/1998
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Title:
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DYNAMIC CALL COVERAGE PATHS BASED ON TERMINAL LOCATION
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02/11/2003
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09164512
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09/30/1998
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METHODS AND APPARATUS FOR PROVIDING A FREQUENCY HOPPING ANALOG CORDLESS TELEPHONE
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09/25/2001
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09167852
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10/07/1998
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Title:
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ARRANGEMENT FOR EFFICIENTLY UPDATING STATUS INFORMATION OF A NETWORK CALL-ROUTING SYSTEM
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08/07/2001
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09170935
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10/13/1998
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A COMPUTER-IMPLEMENTED SYSTEM FOR PROVIDING DOCUMENTATION
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10/08/2002
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09172076
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10/14/1998
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METHOD AND APPARATUS PROVIDING AN INTEGRAL COMPUTER AND TELEPHONE SYSTEM
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07/22/2003
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09173533
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10/15/1998
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Title:
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AUTOMATIC CALLER ID CALL LOG DIAL BACK
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09/25/2001
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09177209
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10/22/1998
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Title:
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APPARATUS AND METHOD FOR STRIPPING WIRE
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10/02/2001
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09182338
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10/29/1998
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Title:
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TERMINATING EXTENSION GROUPS CONTROLLED BY WIRELESS TERMINALS
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09/18/2001
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09182339
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10/29/1998
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Title:
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CALL PICKUP GROUP CONTROLLED BY WIRELESS TERMINALS
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07/03/2001
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09183753
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10/30/1998
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SYSTEM AND METHOD FOR IDENTIFYING A DATA RECORD ASSOCIATED WITH A TRANSFERRED TELEPHONE CALL
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03/02/2004
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09188867
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11/09/1998
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METHOD AND APPARATUS FOR PROCESSING COMMUNICATIONS IN A VIRTUAL PRIVATE NETWORK
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10/30/2001
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09196542
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11/20/1998
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04/30/2002
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09198990
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11/23/1998
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AUTOMATIC REASSIGNMENT OF A TELEPHONE NUMBER OF A WIRELESS TERMINAL BASED ON LOCATION OF THE WIRELESS TERMINAL
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12/16/2003
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09209800
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12/11/1998
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AUTOMATIC CALL DISTRIBUTION SYSTEM USING COMPUTER NETWORK-BASED COMMUNICATION
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04/23/2002
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09210169
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12/11/1998
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04/02/2002
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09212993
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12/16/1998
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01/17/2002
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Title:
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ADJUSTMENT OF CALL SELECTION TO ACHIEVE TARGET VALUES FOR INTERVAL-BASED PERFORMANCE METRICS IN A CALL CENTER
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03/18/2003
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09220411
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12/24/1998
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06/13/2002
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Title:
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SOFTWARE FOR SEAMLESS INTERCONNECTIVITY BETWEEN ACTIVE PROGRAM MODULES ON INTEGRATED ARRANGEMENT OF CD DRIVE, DATA SERVER, AND PC HARD DISK DRIVE
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03/12/2002
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09224043
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12/31/1998
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CALL SELECTION AND AGENT SELECTION IN A CALL CENTER BASED ON AGENT STAFFING SCHEDULE
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11/06/2001
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09226755
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01/06/1999
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FOLDED TABLES: A METHOD OF VIEWING WIDE TABLES WITH REDUCED NEED FOR HORIZONTAL SCROLLING
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03/19/2002
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09228992
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01/12/1999
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METHODS AND APPARATUS FOR DETERMINING MEASURES OF AGENT-RELATED OCCUPANCY IN A CALL CENTER
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03/26/2002
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09233009
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01/19/1999
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GRAPHICAL AND SCHEDULE-BASED DEFINITION OF A CALL-COVERAGE PATH
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07/15/2003
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09235730
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01/22/1999
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ACTIVE DATABASE TRIGGER PROCESSING USING A TRIGGER GATEWAY
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09/24/2002
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09236856
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01/25/1999
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SYSTEM FOR ASSURING PROPER ACOUSTIC CONNECTION OF A DEVICE UNDER TEST TO A TEST FIXTURE
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08/27/2002
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09239435
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01/28/1999
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CALL RECOVERY METHOD AND APPARATUS FOR AN ATTENDANT TELEPHONE SET
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Issue Dt:
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12/02/2003
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Application #:
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09240207
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01/29/1999
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Title:
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METHOD AND SYSTEM FOR MEMORY RESIDENT TRANSIENT STORAGE OF DATA ASSOCIATED WITH A PLURALITY OF COLLABORATING COMPUTER PROCESSES
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Patent #:
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Issue Dt:
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05/13/2003
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Application #:
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09240930
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Filing Dt:
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01/29/1999
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Title:
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APPLICATION MODULE INTERFACE FOR HARDWARE CONTROL SIGNALS IN A PRIVATE BRANCH EXCHANGE (PBX) ENVIRONMENT
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Patent #:
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Issue Dt:
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08/13/2002
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Application #:
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09241717
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Filing Dt:
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02/02/1999
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Title:
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RULES-BASED QUEUING OF CALLS TO CALL-HANDLING RESOURCES
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Patent #:
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Issue Dt:
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04/16/2002
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Application #:
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09243338
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Filing Dt:
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02/01/1999
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Title:
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METHOD AND SYSTEM FOR CALIBRATING ELECTRONIC DEVICES USING POLYNOMIAL FIT CALIBRATION SCHEME
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Patent #:
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Issue Dt:
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03/09/2004
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Application #:
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09245137
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Filing Dt:
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02/04/1999
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Publication #:
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Pub Dt:
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01/15/2004
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Title:
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PORT PRIORITIZING DEVICE
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Patent #:
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Issue Dt:
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05/06/2003
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Application #:
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09248047
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Filing Dt:
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02/10/1999
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Title:
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HIERARCHICAL SERVICE LEVEL REMEDIATION FOR COMPETING CLASSES BASED UPON ACHIEVEMENT OF SERVICE LEVEL GOALS
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Patent #:
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Issue Dt:
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08/05/2003
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Application #:
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09248965
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Filing Dt:
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02/12/1999
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Title:
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INCOMING CALL ROUTING SYSTEM WITH INTEGRATED WIRELESS COMMUNICATION SYSTEM
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Patent #:
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Issue Dt:
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02/11/2003
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Application #:
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09252252
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Filing Dt:
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02/18/1999
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Title:
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METHODS AND APPARATUS FOR IMPROVED TRANSMISSION OF VOICE INFORMATION IN PACKET-BASED COMMUNICATION SYSTEMS
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Patent #:
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Issue Dt:
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09/16/2003
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Application #:
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09256015
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Filing Dt:
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02/23/1999
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Title:
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COMPUTATIONALLY-EFFICIENT TRAFFIC SHAPER
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Patent #:
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Issue Dt:
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04/02/2002
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Application #:
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09266283
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Filing Dt:
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03/11/1999
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Title:
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METHOD OF ROUTING CALLS IN AN AUTOMATIC CALL DISTRIBUTION NETWORK
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Patent #:
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Issue Dt:
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05/27/2003
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Application #:
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09271662
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Filing Dt:
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03/17/1999
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Title:
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TELEPHONE COMMUNICATION SYSTEM WITH INTEGRATED PAGER FUNCTIONALITY
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Patent #:
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Issue Dt:
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05/20/2003
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Application #:
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09272957
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Filing Dt:
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03/19/1999
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Title:
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FEATURE ACCESS CONTROL IN A DISPLAY-BASED TERMINAL ENVIRONMENT
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Patent #:
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Issue Dt:
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11/04/2003
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Application #:
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09281504
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Filing Dt:
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03/30/1999
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Title:
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METHOD AND APPARATUS FOR PROVIDING VIRTUAL FACILITY COMMUNICATION SERVICE
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Patent #:
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Issue Dt:
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04/08/2003
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Application #:
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09283347
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Filing Dt:
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03/31/1999
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Title:
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TIME-SLOT INTERCHANGER THAT CONTROLS BOTH TIME-SLOT ACCESS AND SIGNAL PROCESSING FEATURES
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Patent #:
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Issue Dt:
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02/10/2004
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Application #:
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09286692
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Filing Dt:
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04/05/1999
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Title:
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METHOD AND APPARATUS FOR PLACING AN INTELLIGENT TELEPHONE CALL USING AN INTERNET BROWSER
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Patent #:
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Issue Dt:
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09/23/2003
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Application #:
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09286751
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Filing Dt:
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04/06/1999
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Title:
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DIFFUSED RESONANCE LOUDSPEAKER ENCLOSURE METHOD
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Patent #:
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Issue Dt:
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08/14/2001
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Application #:
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09289240
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Filing Dt:
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04/09/1999
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Title:
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SELECTIVE MEMORY DUPLICATION ARRANGEMENT
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Patent #:
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Issue Dt:
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06/03/2003
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Application #:
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09289516
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Filing Dt:
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04/09/1999
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Title:
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ARRANGEMENT FOR REDEFINING AN INTERFACE WHILE MAINTAINING BACKWARDS COMPATIBILITY
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Patent #:
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Issue Dt:
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04/16/2002
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Application #:
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09289682
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Filing Dt:
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04/09/1999
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Title:
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EXPERT SYSTEM KNOWLEDGE-DEFICIENCY REDUCTION THROUGH AUTOMATED DATABASE UPDATES FROM SEMI-STRUCTURED NATURAL LANGUAGE DOCUMENTS
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Patent #:
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Issue Dt:
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12/17/2002
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Application #:
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09290111
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Filing Dt:
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04/12/1999
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Title:
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METHOD AND APPARATUS FOR PROVIDING AUTOMATED NOTIFICATION TO A CUSTOMER OF A REAL-TIME NOTIFICATION SYSTEM
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Patent #:
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Issue Dt:
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10/09/2001
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Application #:
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09292284
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Filing Dt:
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04/15/1999
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Title:
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AUTOMATED TEST SYSTEM AND METHOD FOR DEVICE HAVING CIRCUIT AND GROUND CONNECTIONS
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Patent #:
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Issue Dt:
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11/06/2001
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Application #:
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09293718
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Filing Dt:
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04/16/1999
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Title:
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DIGITAL TELEPHONE LINK MARGIN VERIFICATION
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Patent #:
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Issue Dt:
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10/08/2002
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Application #:
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09299545
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Filing Dt:
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04/26/1999
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Title:
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AUTOMATED DIRECTORY LOOK-UP OVER MULTIPLE SWITCHING SYSTEMS
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Patent #:
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Issue Dt:
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04/23/2002
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Application #:
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09301472
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Filing Dt:
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04/28/1999
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Title:
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WIRELESS TELEPHONE FOR VISUALLY DISPLAYING PROGRESS MESSAGES
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Patent #:
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Issue Dt:
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09/10/2002
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Application #:
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09301473
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Filing Dt:
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04/28/1999
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Title:
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SELECTIVE REMOTE ACCESS OF AN AUDIO MESSAGING SYSTEM
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Patent #:
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Issue Dt:
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07/01/2003
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Application #:
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09306590
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Filing Dt:
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05/06/1999
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Title:
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STENCIL PRINTING PROCESS OPTIMIZATION FOR CIRCUIT PACK ASSEMBLY USING NEURAL NETWORK MODELING
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|
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Patent #:
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Issue Dt:
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03/02/2004
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Application #:
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09311525
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Filing Dt:
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05/13/1999
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Title:
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SYSTEM FOR RESPONDING TO NEW MESSAGE POLLING FROM CLIENTS
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Patent #:
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Issue Dt:
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04/01/2003
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Application #:
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09314313
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Filing Dt:
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05/19/1999
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Title:
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REMOTE AND NON-VISUAL DETECTION OF ILLUMINATION DEVICE OPERATION
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|
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Patent #:
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Issue Dt:
|
06/03/2003
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Application #:
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09315902
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Filing Dt:
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05/20/1999
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Title:
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LOAD BALANCING FOR CELLULAR AND WIRELESS SYSTEMS
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|
|
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Patent #:
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Issue Dt:
|
09/10/2002
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Application #:
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09321942
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Filing Dt:
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05/28/1999
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Title:
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METHOD TO ELIMINATE OR REDUCE ESD ON CONNECTORS
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|
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Patent #:
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Issue Dt:
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10/16/2001
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Application #:
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09324999
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Filing Dt:
|
06/02/1999
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Title:
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SYSTEM AND METHOD FOR LAYING OUT WIRELESS CELLS TO ACCOUNT FOR CELL HANDOFF
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|
|
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Patent #:
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Issue Dt:
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03/12/2002
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Application #:
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09328528
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Filing Dt:
|
06/09/1999
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Title:
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GENERIC (DATABASE-INDEPENDENT) AND DYNAMICALLY-MODIFIABLE SCHEMA
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