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Total properties:
49
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Patent #:
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Issue Dt:
|
06/18/1991
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Application #:
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07347531
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Filing Dt:
|
05/04/1989
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Title:
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COMPUTERIZED SYSTEM FOR INCOMING CALLS
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Patent #:
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|
Issue Dt:
|
05/18/1993
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Application #:
|
07687109
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Filing Dt:
|
04/18/1991
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Title:
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METHOD OF COMBINING SIGNALS IN A TELEPHONE CONFERENCE CIRCUIT
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Patent #:
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|
Issue Dt:
|
12/05/1995
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Application #:
|
08083504
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Filing Dt:
|
06/30/1993
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Title:
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HOT PLUGGABLE MOTHERBOARD BUS CONNECTION METHOD
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Patent #:
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|
Issue Dt:
|
08/22/1995
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Application #:
|
08083525
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Filing Dt:
|
06/30/1993
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Title:
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METHOD FOR RELEASING UNNECESSARY TRUNKS FROM A TELEPHONE CALL
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Patent #:
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Issue Dt:
|
10/03/1995
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Application #:
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08201476
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Filing Dt:
|
02/23/1994
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Title:
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MULTI-PROCESSING AND DIRECT ROUTING OF SIGNALLING PROTOCOLS IN VOICE COMMUNICATION CHANNELS
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|
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Patent #:
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|
Issue Dt:
|
05/05/1998
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Application #:
|
08257885
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Filing Dt:
|
06/10/1994
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Title:
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INTEGRATED NETWORK SWITCH WITH FLEXIBLE SERIAL DATA PACKET TRANSFER SYSTEM
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|
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Patent #:
|
|
Issue Dt:
|
03/03/1998
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Application #:
|
08257887
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Filing Dt:
|
06/10/1994
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Title:
|
INTEGRATED NETWORK SWITCH HAVING UNIVERSAL SHELF ARCHITECTURE WITH FLEXIBLE SHELF MAPPING
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|
|
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Patent #:
|
|
Issue Dt:
|
12/10/1996
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Application #:
|
08257889
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Filing Dt:
|
06/10/1994
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Title:
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INTEGRATED NETWORK SWITCH WITH LARGE CAPACITY SWITCH ARCHITECTURE USING SELECTABLE INTERFACES BETWEEN PERIPHERALS AND SWITCH MEMORIES
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Patent #:
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|
Issue Dt:
|
08/15/1995
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Application #:
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08262936
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Filing Dt:
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06/21/1994
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Title:
|
COMMUNICATION SYSTEM WITH ISDN AS A BACKUP OF INTER-PBX TIE TRUNK
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|
|
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|
Patent #:
|
|
Issue Dt:
|
05/07/1996
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Application #:
|
08311977
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Filing Dt:
|
09/26/1994
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|
Title:
|
AUTOMATIC BATCH BROADCAST SYSTEM
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|
|
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Patent #:
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|
Issue Dt:
|
08/17/1999
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Application #:
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08334235
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Filing Dt:
|
11/04/1994
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Title:
|
PARALLEL TELEPHONE BUS SEGMENTATION SYSTEM
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|
|
|
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Patent #:
|
|
Issue Dt:
|
04/08/1997
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Application #:
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08520004
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Filing Dt:
|
08/28/1995
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Title:
|
INTEGRATED NETWORK SWITCH HAVING MIXED MODE SWITCHING WITH SELECTABLE FULL FRAME/HALF FRAME SWITCHING
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|
|
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Patent #:
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|
Issue Dt:
|
09/24/1996
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Application #:
|
08590675
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Filing Dt:
|
01/29/1996
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|
Title:
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CARBON MICROPHONE INTERFACE FOR A MODEM
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|
|
|
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Patent #:
|
|
Issue Dt:
|
06/17/1997
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Application #:
|
08599351
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Filing Dt:
|
02/09/1996
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|
Title:
|
KEY TELEPHONE SYSTEM CAPABLE OF SIMULATION BY BUTTON OPERATIONS
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|
|
|
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Patent #:
|
|
Issue Dt:
|
12/22/1998
|
Application #:
|
08607460
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Filing Dt:
|
02/27/1996
|
|
Title:
|
VOICE MAIL EXCHANGE WITH A MESSAGE RECORDER DIVIDED INTO SECTORS FOR GROUPS OF VOICE MAIL TELEPHONE SETS
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|
|
|
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Patent #:
|
|
Issue Dt:
|
12/07/1999
|
Application #:
|
08630249
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Filing Dt:
|
04/10/1996
|
|
Title:
|
DATABASES IN TELECOMMUNICATIONS
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
10/23/2001
|
Application #:
|
08630626
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Filing Dt:
|
04/10/1996
|
|
Title:
|
USE OF WIZARDS/EXPERTS IN A PBX ENVIRONMENT
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
07/21/1998
|
Application #:
|
08665093
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Filing Dt:
|
06/14/1996
|
|
Title:
|
STORED PROGRAM CONTROLLED PBX ACCOMMODATING SECONDARY RATE TIE TRUNKS USING PRIMARY RATE INTERFACES
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
09/28/1999
|
Application #:
|
08673031
|
Filing Dt:
|
07/01/1996
|
|
Title:
|
DEVICE AND METHOD FOR MAINTAINING SYNCHRONIZATION AND FREQUENCY STABILITY IN A WIRELESS TELECOMMUNICATION SYSTEM
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|
|
|
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Patent #:
|
|
Issue Dt:
|
01/04/2000
|
Application #:
|
08677943
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Filing Dt:
|
07/10/1996
|
|
Title:
|
METHOD AND APPARATUS FOR INITIATING PARALLEL CONNECTIONS TO IDENTIFIED PLURAL SITES
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
08/05/1997
|
Application #:
|
08678950
|
Filing Dt:
|
07/12/1996
|
|
Title:
|
A SYSTEM FOR IDENTIFYING A PRIMARY PROCESSOR AND NON-PRIMARY PROCESSORS AFTER SYSTEM REBOOT INDEPENDENT OF PROCESSOR POSITIONS AND WITHOUT USING DEFAULT PRIMARY PROCESSOR INDENTIFICATION
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
01/05/1999
|
Application #:
|
08802431
|
Filing Dt:
|
02/18/1997
|
|
Title:
|
A MULTIPROCESSOR SYSTEM ASSIGNING SYSTEM FUNCTION TO EACH PROCESSOR IN ACCORDANCE WITH DELAY FUNCTION AND MAINTAINING THE SYSTEM FUNCTION ASSIGNMENT AFTER THE SYSTEM IS REBOOTED
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
10/27/1998
|
Application #:
|
08802436
|
Filing Dt:
|
02/18/1997
|
|
Title:
|
INTEGRATED NETWORK SWITCH HAVING MIXED MODE SWITCHING WITH SELECTABLE FULL FRAME/HALF FRAME SWITCHING
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
11/07/2000
|
Application #:
|
08814922
|
Filing Dt:
|
03/12/1997
|
|
Title:
|
DISTRIBUTED TELEPHONY MANAGEMENT
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
08/04/1998
|
Application #:
|
08826871
|
Filing Dt:
|
03/25/1997
|
|
Title:
|
DYNAMICALLY NEGOTIATED APPLICATION PROGRAM INTERFACE METHOD
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
07/09/2002
|
Application #:
|
08908011
|
Filing Dt:
|
08/11/1997
|
|
Title:
|
ARRIVED CALL RECEIVING SYSTEM FOR SUPPORTING RECEPTION SERVICES USING TELEPHONE AND RECEIVING METHOD THEREFOR
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
12/07/1999
|
Application #:
|
09089243
|
Filing Dt:
|
06/02/1998
|
|
Title:
|
ISA ADAPTOR CARD
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
10/16/2001
|
Application #:
|
09111791
|
Filing Dt:
|
07/08/1998
|
|
Title:
|
CALL PROCESSING SIGNAL ROUTING SYSTEM IN A LOCAL EXCHANGE SYSTEM
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
08/14/2001
|
Application #:
|
09138093
|
Filing Dt:
|
08/21/1998
|
|
Title:
|
CALL HANDLING
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
12/11/2001
|
Application #:
|
09145780
|
Filing Dt:
|
08/28/1998
|
|
Title:
|
MODULAR DIGITAL TELEPHONE SYSTEM AND METHOD INCLUDING AN UNIVERSAL TELPHONY SHELF
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
10/30/2001
|
Application #:
|
09163631
|
Filing Dt:
|
09/30/1998
|
|
Title:
|
THREE TIER CLIENT/SERVER MODEL FOR LEGACY SWITCHES
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
06/19/2001
|
Application #:
|
09296234
|
Filing Dt:
|
04/22/1999
|
|
Title:
|
METHOD AND APPARATUS OF PSEUDOGROUNDING
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
06/04/2002
|
Application #:
|
09339113
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Filing Dt:
|
06/24/1999
|
|
Title:
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METHOD AND APPARATUS FOR ACCESSING DATA STORED IN DATABASE OF TELEPHONE SYSTEM
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/27/2003
|
Application #:
|
09343689
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Filing Dt:
|
06/30/1999
|
|
Title:
|
DIGITAL CLOCKING SYNCHRONIZING MECHANISM
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/13/2003
|
Application #:
|
09343693
|
Filing Dt:
|
06/30/1999
|
|
Title:
|
ARBITRATION MECHANISM
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/20/2003
|
Application #:
|
09343695
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Filing Dt:
|
06/30/1999
|
|
Title:
|
METHOD OF FIELD PROGRAMMABLE GATE ARRAY CONFIGURATION
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
09/05/2000
|
Application #:
|
09451931
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Filing Dt:
|
12/01/1999
|
|
Title:
|
ISA ADAPTOR CARD
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/27/2003
|
Application #:
|
09455802
|
Filing Dt:
|
12/07/1999
|
|
Title:
|
MODULAR DIGITAL TELEPHONE SYSTEM AND METHOD INCLUDING AN UNIVERSAL TELEPHONY SYSTEM
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
06/10/2003
|
Application #:
|
09456208
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Filing Dt:
|
12/07/1999
|
|
Title:
|
ALARM DISPLAY AND METHOD
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
06/10/2003
|
Application #:
|
09456209
|
Filing Dt:
|
12/07/1999
|
|
Title:
|
MODULAR DIGITAL TELEPHONE SYSTEM AND METHOD INCLUDING AN UNIVERSAL TELEPHONY SHELF
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
12/25/2001
|
Application #:
|
09456242
|
Filing Dt:
|
12/07/1999
|
|
Title:
|
SHELF DRIVER UNIT AND METHOD
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/20/2003
|
Application #:
|
09456244
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Filing Dt:
|
12/07/1999
|
|
Title:
|
MODULAR DIGITAL TELEPHONE SYSTEM AND METHOD INCLUDING AN UNIVERSAL TELEPHONY SHELF TIMING AND SWITCHING ARRAY AND METHOD
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
07/01/2003
|
Application #:
|
09512428
|
Filing Dt:
|
02/25/2000
|
|
Title:
|
SKILLS BASED ROUTING METHOD AND SYSTEM FOR CALL CENTER
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
03/16/2004
|
Application #:
|
09512429
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Filing Dt:
|
02/25/2000
|
|
Title:
|
METHOD AND SYSTEM FOR COLLECTING REPORTS FOR CALL CENTER MONITORING BY SUPERVISOR
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
07/13/2004
|
Application #:
|
09513231
|
Filing Dt:
|
02/24/2000
|
|
Title:
|
CALL CENTER IVR AND ACD SCRIPTING METHOD AND GRAPHICAL USER INTERFACE
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|
|
|
|
Patent #:
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|
Issue Dt:
|
06/27/2006
|
Application #:
|
09513784
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Filing Dt:
|
02/25/2000
|
|
Title:
|
INTEGRATED ACD AND IVR SCRIPTING FOR CALL CENTER TRACKING OF CALLS
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
08/05/2003
|
Application #:
|
09513850
|
Filing Dt:
|
02/25/2000
|
|
Title:
|
SYSTEM AND METHOD FOR EVALUATING AGENTS IN CALL CENTER
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
12/23/2008
|
Application #:
|
11075352
|
Filing Dt:
|
03/08/2005
|
|
Publication #:
|
|
Pub Dt:
|
07/28/2005
| | | | |
|
Title:
|
INTEGRATED ACD AND IVR SCRIPTING FOR CALL CENTER TRACKING OF CALLS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
01/22/2008
|
Application #:
|
11247646
|
Filing Dt:
|
10/10/2005
|
|
Publication #:
|
|
Pub Dt:
|
05/25/2006
| | | | |
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Title:
|
SKILLS BASED ROUTING METHOD AND SYSTEM FOR CALL CENTER
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