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Patent Assignment Details
NOTE:Results display only for issued patents and published applications. For pending or abandoned applications please consult USPTO staff.

Reel/Frame:026206/0340   Pages: 12
Recorded: 05/02/2011
Attorney Dkt #:F133392
Conveyance: RELEASE OF SECURITY INTEREST
Total properties: 48
1
Patent #:
Issue Dt:
11/18/1997
Application #:
08408901
Filing Dt:
03/22/1995
Title:
EVENT SURVEILLANCE SYSTEM
2
Patent #:
Issue Dt:
08/19/1997
Application #:
08439846
Filing Dt:
05/12/1995
Title:
SYSTEM AND METHOD FOR THE TIME REPRESENTATION OF TASKS
3
Patent #:
Issue Dt:
08/04/1998
Application #:
08657765
Filing Dt:
05/31/1996
Title:
METHOD AND APPARATUS FOR SIMULTANEOUSLY MONITORING COMPUTER USER SCREEN AND TELEPHONE ACTIVITY FROM A REMOTE LOCATION
4
Patent #:
Issue Dt:
01/21/2003
Application #:
09041460
Filing Dt:
03/12/1998
Title:
METHOD AND APPARATUS FOR SIMULTANEOUSLY MONITORING COMPUTER USER SCREEN AND TELEPHONE ACTIVITY FROM A REMOTE LOCATION
5
Patent #:
Issue Dt:
08/21/2001
Application #:
09056219
Filing Dt:
04/07/1998
Title:
AGENT SCHEDULING SYSTEM AND METHOD HAVING IMPROVED POST-PROCESSING STEP
6
Patent #:
Issue Dt:
04/09/2002
Application #:
09212900
Filing Dt:
12/16/1998
Title:
IMPROVED METHOD AND APPARATUS FOR SIMULTANEOUSLY MONITORING COMPUTER USER SCREEN AND TELEPHONE ACTIVITY FROM A REMOTE LOCATION
7
Patent #:
Issue Dt:
10/25/2005
Application #:
09490065
Filing Dt:
01/24/2000
Title:
APPARATUS AND METHOD FOR MONITORING AND ADAPTING TO ENVIRONMENTAL FACTORS WITHIN A CONTACT CENTER
8
Patent #:
Issue Dt:
04/20/2004
Application #:
09490068
Filing Dt:
01/24/2000
Title:
METHOD AND SYSTEM FOR ANALYZING CUSTOMER COMMUNICATIONS WITH A CONTACT CENTER
9
Patent #:
Issue Dt:
06/11/2002
Application #:
09500800
Filing Dt:
02/10/2000
Title:
SIGNAL MONITORING APPARATUS FOR ANALYZING COMMUNICATIONS
10
Patent #:
Issue Dt:
01/29/2008
Application #:
09680131
Filing Dt:
10/02/2000
Title:
INTERFACE SYSTEM AND METHOD OF BUILDING RULES AND CONSTRAINTS FOR A RESOURCE SCHEDULING SYSTEM
11
Patent #:
Issue Dt:
06/15/2004
Application #:
09732720
Filing Dt:
12/11/2000
Publication #:
Pub Dt:
06/13/2002
Title:
METHOD AND SYSTEM FOR MULTIMEDIA NETWORK BASED DATA ACQUISITION, RECORDING AND DISTRIBUTION
12
Patent #:
Issue Dt:
12/26/2006
Application #:
09825589
Filing Dt:
04/03/2001
Publication #:
Pub Dt:
10/03/2002
Title:
SYSTEM AND METHOD FOR COMPLEX SCHEDULE GENERATION
13
Patent #:
Issue Dt:
10/25/2005
Application #:
09837251
Filing Dt:
04/18/2001
Publication #:
Pub Dt:
10/24/2002
Title:
METHOD AND SYSTEM FOR CONCURRENT ERROR IDENTIFICATION IN RESOURCE SCHEDULING
14
Patent #:
Issue Dt:
10/04/2005
Application #:
09846016
Filing Dt:
04/30/2001
Publication #:
Pub Dt:
01/09/2003
Title:
METHOD AND APPARATUS FOR MULTI-CONTACT SCHEDULING
15
Patent #:
Issue Dt:
08/24/2004
Application #:
09894227
Filing Dt:
06/27/2001
Publication #:
Pub Dt:
01/02/2003
Title:
GRAPHICAL METHOD AND SYSTEM FOR VISUALIZING PERFORMANCE LEVELS IN TIME-VARYING ENVIRONMENT
16
Patent #:
Issue Dt:
01/13/2009
Application #:
09899895
Filing Dt:
07/05/2001
Publication #:
Pub Dt:
10/03/2002
Title:
METHOD AND APPARATUS FOR LONG-RANGE PLANNING
17
Patent #:
Issue Dt:
05/08/2007
Application #:
10052349
Filing Dt:
01/23/2002
Publication #:
Pub Dt:
08/22/2002
Title:
METHOD OF SURVEILLING INTERNET COMMUNICATION
18
Patent #:
Issue Dt:
05/15/2007
Application #:
10061469
Filing Dt:
01/31/2002
Publication #:
Pub Dt:
07/31/2003
Title:
METHOD, APPARATUS, AND SYSTEM FOR CAPTURING DATA EXCHANGED BETWEEN A SERVER AND A USER
19
Patent #:
NONE
Issue Dt:
Application #:
10061489
Filing Dt:
01/31/2002
Publication #:
Pub Dt:
07/31/2003
Title:
Method, apparatus, and system for processing data captured during exchanges between a server and a user
20
Patent #:
NONE
Issue Dt:
Application #:
10061491
Filing Dt:
01/31/2002
Publication #:
Pub Dt:
07/31/2003
Title:
Method, apparatus, and system for replaying data selected from among data captured during exchanges between a server and a user
21
Patent #:
Issue Dt:
06/29/2004
Application #:
10073966
Filing Dt:
02/14/2002
Publication #:
Pub Dt:
07/10/2003
Title:
SIGNAL MONITORING APPARATUS
22
Patent #:
Issue Dt:
07/07/2009
Application #:
10096490
Filing Dt:
03/13/2002
Publication #:
Pub Dt:
09/19/2002
Title:
METHOD AND APPARATUS FOR TEMPORAL WAVELET COMPRESSION
23
Patent #:
Issue Dt:
09/09/2008
Application #:
10136705
Filing Dt:
04/30/2002
Title:
METHOD AND SYSTEM FOR PRESENTING EVENTS ASSOCIATED WITH RECORDED DATA EXCHANGED BETWEEN A SERVER AND A USER
24
Patent #:
Issue Dt:
12/12/2006
Application #:
10136718
Filing Dt:
04/30/2002
Title:
METHOD AND SYSTEM FOR PROVIDING ACCESS TO CAPTURED MULTIMEDIA DATA FROM A MULTIMEDIA PLAYER
25
Patent #:
Issue Dt:
05/16/2006
Application #:
10137480
Filing Dt:
04/30/2002
Title:
METHOD AND SYSTEM FOR SELECTIVELY DEDICATING RESOURCES FOR RECORDING DATA EXCHANGED BETWEEN ENTITIES ATTACHED TO A NETWORK
26
Patent #:
Issue Dt:
04/10/2007
Application #:
10181103
Filing Dt:
10/21/2002
Publication #:
Pub Dt:
04/24/2003
Title:
SYSTEM AND METHOD FOR RECORDING VOICE AND THE DATA ENTERED BY A CALL CENTER AGENT AND RETRIEVAL OF THESE COMMUNICATION STREAMS FOR ANALYSIS OR CORRECTION
27
Patent #:
Issue Dt:
10/09/2012
Application #:
10467899
Filing Dt:
06/10/2005
Publication #:
Pub Dt:
10/27/2005
Title:
PACKET DATA RECORDING METHOD AND SYSTEM
28
Patent #:
Issue Dt:
04/12/2011
Application #:
10525260
Filing Dt:
02/22/2005
Publication #:
Pub Dt:
06/08/2006
Title:
METHOD AND SYSTEM FOR COMMUNICATIONS MONITORING
29
Patent #:
NONE
Issue Dt:
Application #:
10633357
Filing Dt:
08/01/2003
Publication #:
Pub Dt:
12/30/2004
Title:
System and method for dynamic scheduling of personnel
30
Patent #:
NONE
Issue Dt:
Application #:
10771315
Filing Dt:
02/05/2004
Publication #:
Pub Dt:
08/19/2004
Title:
Method for automatic and semi-automatic classification and clustering of non-deterministic texts
31
Patent #:
Issue Dt:
09/07/2010
Application #:
10771409
Filing Dt:
02/05/2004
Publication #:
Pub Dt:
08/12/2004
Title:
AUGMENTATION AND CALIBRATION OF OUTPUT FROM NON-DETERMINISTIC TEXT GENERATORS BY MODELING ITS CHARACTERISTICS IN SPECIFIC ENVIRONMENTS
32
Patent #:
NONE
Issue Dt:
Application #:
10818787
Filing Dt:
04/06/2004
Publication #:
Pub Dt:
11/11/2004
Title:
Methods and systems for allowing a group of users to interactively tour a computer network
33
Patent #:
Issue Dt:
01/19/2010
Application #:
10832509
Filing Dt:
04/27/2004
Publication #:
Pub Dt:
10/27/2005
Title:
SYSTEM AND METHOD FOR WORKFORCE REQUIREMENTS MANAGEMENT
34
Patent #:
Issue Dt:
08/31/2010
Application #:
11037604
Filing Dt:
01/18/2005
Publication #:
Pub Dt:
06/09/2005
Title:
METHOD AND APPARATUS FOR MULTI-CONTACT SCHEDULING
35
Patent #:
Issue Dt:
08/31/2010
Application #:
11129811
Filing Dt:
05/16/2005
Publication #:
Pub Dt:
07/06/2006
Title:
INDEPENDENT SOURCE RECORDING
36
Patent #:
Issue Dt:
10/14/2014
Application #:
11166630
Filing Dt:
06/24/2005
Publication #:
Pub Dt:
06/15/2006
Title:
METHOD AND APPARATUS FOR SIMULTANEOUSLY MONITORING COMPUTER USER SCREEN AND TELEPHONE ACTIVITY FROM A REMOTE LOCATION
37
Patent #:
Issue Dt:
10/09/2007
Application #:
11237456
Filing Dt:
11/15/2005
Publication #:
Pub Dt:
03/09/2006
Title:
METHOD AND SYSTEM FOR CONCURRENT ERROR IDENTIFICATION IN RESOURCE SCHEDULING
38
Patent #:
Issue Dt:
10/09/2007
Application #:
11237456
Filing Dt:
11/15/2005
Publication #:
Pub Dt:
03/09/2006
Title:
METHOD AND SYSTEM FOR CONCURRENT ERROR IDENTIFICATION IN RESOURCE SCHEDULING
39
Patent #:
Issue Dt:
10/16/2007
Application #:
11388854
Filing Dt:
03/23/2006
Publication #:
Pub Dt:
07/27/2006
Title:
SELECTIVE DEDICATION OF ACTIVE AND PASSIVE CONTACT CENTER RECORDING RESOURCES
40
Patent #:
NONE
Issue Dt:
Application #:
11388944
Filing Dt:
03/23/2006
Publication #:
Pub Dt:
07/27/2006
Title:
Method and system for presenting events associated with recorded data exchanged between a server and a user
41
Patent #:
Issue Dt:
09/09/2008
Application #:
11389471
Filing Dt:
03/23/2006
Publication #:
Pub Dt:
09/07/2006
Title:
METHOD AND SYSTEM FOR PRESENTING EVENTS ASSOCIATED WITH RECORDED DATA EXCHANGED BETWEEN A SERVER AND A USER
42
Patent #:
Issue Dt:
08/07/2007
Application #:
11479924
Filing Dt:
06/30/2006
Title:
SYSTEM AND METHOD FOR COMPLEX SCHEDULE GENERATION
43
Patent #:
Issue Dt:
02/10/2009
Application #:
11509553
Filing Dt:
08/24/2006
Title:
VOICE INTERACTION ANALYSIS MODULE
44
Patent #:
Issue Dt:
09/06/2011
Application #:
11529132
Filing Dt:
09/28/2006
Publication #:
Pub Dt:
03/15/2007
Title:
METHODS FOR LONG-RANGE CONTACT CENTER STAFF PLANNING UTILIZING DISCRETE EVENT SIMULATION
45
Patent #:
Issue Dt:
05/20/2008
Application #:
11534410
Filing Dt:
09/22/2006
Publication #:
Pub Dt:
02/01/2007
Title:
METHOD, APPARATUS, AND SYSTEM FOR CAPTURING DATA EXCHANGED BETWEEN A SERVER AND A USER
46
Patent #:
Issue Dt:
12/16/2008
Application #:
11565939
Filing Dt:
12/01/2006
Publication #:
Pub Dt:
07/12/2007
Title:
SYSTEM AND METHOD FOR ANALYSING COMMUNICATION STREAMS
47
Patent #:
NONE
Issue Dt:
Application #:
11608438
Filing Dt:
12/08/2006
Publication #:
Pub Dt:
04/26/2007
Title:
Providing Remote Access to Media Streams
48
Patent #:
NONE
Issue Dt:
Application #:
11608894
Filing Dt:
12/11/2006
Publication #:
Pub Dt:
04/12/2007
Title:
Providing Access to Captured Data Using a Multimedia Player
Assignor
1
Exec Dt:
04/29/2011
Assignees
1
330 SOUTH SERVICE ROAD
MELVILLE, NEW YORK 11747
2
330 SOUTH SERVICE ROAD
MELVILLE, NEW YORK 11747
3
330 SOUTH SERVICE ROAD
MELVILLE, NEW YORK 11747
Correspondence name and address
ELSPETH CALLAHAN
1100 G ST NW SUITE 420
NATIONAL CORPORATE RESEARCH
WASHINGTON, DC 20005

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