skip navigationU S P T O SealUnited States Patent and Trademark Office AOTW logo
Home|Site Index|Search|Guides|Contacts|eBusiness|eBiz alerts|News|Help
Assignments on the Web > Patent Query
Patent Assignment Details
NOTE:Results display only for issued patents and published applications. For pending or abandoned applications please consult USPTO staff.

Reel/Frame:030112/0585   Pages: 6
Recorded: 03/29/2013
Attorney Dkt #:10171-001001
Conveyance: CHANGE OF NAME (SEE DOCUMENT FOR DETAILS).
Total properties: 90
1
Patent #:
5790798
Issue Dt:
08/04/1998
Application #:
08657765
Filing Dt:
05/31/1996
Title:
METHOD AND APPARATUS FOR SIMULTANEOUSLY MONITORING COMPUTER USER SCREEN AND TELEPHONE ACTIVITY FROM A REMOTE LOCATION
2
Patent #:
6510220
Issue Dt:
01/21/2003
Application #:
09041460
Filing Dt:
03/12/1998
Title:
METHOD AND APPARATUS FOR SIMULTANEOUSLY MONITORING COMPUTER USER SCREEN AND TELEPHONE ACTIVITY FROM A REMOTE LOCATION
3
Patent #:
6370574
Issue Dt:
04/09/2002
Application #:
09212900
Filing Dt:
12/16/1998
Title:
IMPROVED METHOD AND APPARATUS FOR SIMULTANEOUSLY MONITORING COMPUTER USER SCREEN AND TELEPHONE ACTIVITY FROM A REMOTE LOCATION
4
Patent #:
7155399
Issue Dt:
12/26/2006
Application #:
09825589
Filing Dt:
04/03/2001
Publication #:
US20020143597
Pub Dt:
10/03/2002
Title:
SYSTEM AND METHOD FOR COMPLEX SCHEDULE GENERATION
5
Patent #:
6782093
Issue Dt:
08/24/2004
Application #:
09894227
Filing Dt:
06/27/2001
Publication #:
US20030002653
Pub Dt:
01/02/2003
Title:
GRAPHICAL METHOD AND SYSTEM FOR VISUALIZING PERFORMANCE LEVELS IN TIME-VARYING ENVIRONMENT
6
Patent #:
7478051
Issue Dt:
01/13/2009
Application #:
09899895
Filing Dt:
07/05/2001
Publication #:
US20020143599
Pub Dt:
10/03/2002
Title:
METHOD AND APPARATUS FOR LONG-RANGE PLANNING
7
Patent #:
7219138
Issue Dt:
05/15/2007
Application #:
10061469
Filing Dt:
01/31/2002
Publication #:
US20030145071
Pub Dt:
07/31/2003
Title:
METHOD, APPARATUS, AND SYSTEM FOR CAPTURING DATA EXCHANGED BETWEEN A SERVER AND A USER
8
Patent #:
6757361
Issue Dt:
06/29/2004
Application #:
10073966
Filing Dt:
02/14/2002
Publication #:
US20030129986
Pub Dt:
07/10/2003
Title:
SIGNAL MONITORING APPARATUS
9
Patent #:
7424715
Issue Dt:
09/09/2008
Application #:
10136705
Filing Dt:
04/30/2002
Title:
METHOD AND SYSTEM FOR PRESENTING EVENTS ASSOCIATED WITH RECORDED DATA EXCHANGED BETWEEN A SERVER AND A USER
10
Patent #:
7149788
Issue Dt:
12/12/2006
Application #:
10136718
Filing Dt:
04/30/2002
Title:
METHOD AND SYSTEM FOR PROVIDING ACCESS TO CAPTURED MULTIMEDIA DATA FROM A MULTIMEDIA PLAYER
11
Patent #:
7047296
Issue Dt:
05/16/2006
Application #:
10137480
Filing Dt:
04/30/2002
Title:
METHOD AND SYSTEM FOR SELECTIVELY DEDICATING RESOURCES FOR RECORDING DATA EXCHANGED BETWEEN ENTITIES ATTACHED TO A NETWORK
12
Patent #:
7203285
Issue Dt:
04/10/2007
Application #:
10181103
Filing Dt:
10/21/2002
Publication #:
US20030078782
Pub Dt:
04/24/2003
Title:
SYSTEM AND METHOD FOR RECORDING VOICE AND THE DATA ENTERED BY A CALL CENTER AGENT AND RETRIEVAL OF THESE COMMUNICATION STREAMS FOR ANALYSIS OR CORRECTION
13
Patent #:
7882212
Issue Dt:
02/01/2011
Application #:
10285321
Filing Dt:
10/31/2002
Title:
METHODS AND DEVICES FOR ARCHIVING RECORDED INTERACTIONS AND RETRIEVING STORED RECORDED INTERACTIONS
14
Patent #:
8285833
Issue Dt:
10/09/2012
Application #:
10467899
Filing Dt:
06/10/2005
Publication #:
US20050240656
Pub Dt:
10/27/2005
Title:
PACKET DATA RECORDING METHOD AND SYSTEM
15
Patent #:
7925889
Issue Dt:
04/12/2011
Application #:
10525260
Filing Dt:
02/22/2005
Publication #:
US20060123106
Pub Dt:
06/08/2006
Title:
METHOD AND SYSTEM FOR COMMUNICATIONS MONITORING
16
Patent #:
NONE
Issue Dt:
Application #:
10633357
Filing Dt:
08/01/2003
Publication #:
US20040267591
Pub Dt:
12/30/2004
Title:
System and method for dynamic scheduling of personnel
17
Patent #:
7650293
Issue Dt:
01/19/2010
Application #:
10832509
Filing Dt:
04/27/2004
Publication #:
US20050240465
Pub Dt:
10/27/2005
Title:
SYSTEM AND METHOD FOR WORKFORCE REQUIREMENTS MANAGEMENT
18
Patent #:
7787974
Issue Dt:
08/31/2010
Application #:
11129811
Filing Dt:
05/16/2005
Publication #:
US20060150229
Pub Dt:
07/06/2006
Title:
INDEPENDENT SOURCE RECORDING
19
Patent #:
8861707
Issue Dt:
10/14/2014
Application #:
11166630
Filing Dt:
06/24/2005
Publication #:
US20060126817
Pub Dt:
06/15/2006
Title:
METHOD AND APPARATUS FOR SIMULTANEOUSLY MONITORING COMPUTER USER SCREEN AND TELEPHONE ACTIVITY FROM A REMOTE LOCATION
20
Patent #:
8160233
Issue Dt:
04/17/2012
Application #:
11359319
Filing Dt:
02/22/2006
Publication #:
US20070206766
Pub Dt:
09/06/2007
Title:
SYSTEM AND METHOD FOR DETECTING AND DISPLAYING BUSINESS TRANSACTIONS
21
Patent #:
8112298
Issue Dt:
02/07/2012
Application #:
11359356
Filing Dt:
02/22/2006
Publication #:
US20070198322
Pub Dt:
08/23/2007
Title:
SYSTEMS AND METHODS FOR WORKFORCE OPTIMIZATION
22
Patent #:
8117064
Issue Dt:
02/14/2012
Application #:
11359358
Filing Dt:
02/22/2006
Publication #:
US20070198323
Pub Dt:
08/23/2007
Title:
SYSTEMS AND METHODS FOR WORKFORCE OPTIMIZATION AND ANALYTICS
23
Patent #:
8108237
Issue Dt:
01/31/2012
Application #:
11359532
Filing Dt:
02/22/2006
Publication #:
US20070206768
Pub Dt:
09/06/2007
Title:
SYSTEMS FOR INTEGRATING CONTACT CENTER MONITORING, TRAINING AND SCHEDULING
24
Patent #:
7864946
Issue Dt:
01/04/2011
Application #:
11359731
Filing Dt:
02/22/2006
Title:
SYSTEMS AND METHODS FOR SCHEDULING CALL CENTER AGENTS USING QUALITY DATA AND CORRELATION-BASED DISCOVERY
25
Patent #:
7853006
Issue Dt:
12/14/2010
Application #:
11359909
Filing Dt:
02/22/2006
Title:
SYSTEMS AND METHODS FOR SCHEDULING CALL CENTER AGENTS USING QUALITY DATA AND CORRELATION-BASED DISCOVERY
26
Patent #:
9008300
Issue Dt:
04/14/2015
Application #:
11361208
Filing Dt:
02/24/2006
Publication #:
US20070201675
Pub Dt:
08/30/2007
Title:
Complex recording trigger
27
Patent #:
7734783
Issue Dt:
06/08/2010
Application #:
11385499
Filing Dt:
03/21/2006
Title:
SYSTEMS AND METHODS FOR DETERMINING ALLOCATIONS FOR DISTRIBUTED MULTI-SITE CONTACT CENTERS
28
Patent #:
7284049
Issue Dt:
10/16/2007
Application #:
11388854
Filing Dt:
03/23/2006
Publication #:
US20060168234
Pub Dt:
07/27/2006
Title:
SELECTIVE DEDICATION OF ACTIVE AND PASSIVE CONTACT CENTER RECORDING RESOURCES
29
Patent #:
7424718
Issue Dt:
09/09/2008
Application #:
11389471
Filing Dt:
03/23/2006
Publication #:
US20060200832
Pub Dt:
09/07/2006
Title:
METHOD AND SYSTEM FOR PRESENTING EVENTS ASSOCIATED WITH RECORDED DATA EXCHANGED BETWEEN A SERVER AND A USER
30
Patent #:
8126134
Issue Dt:
02/28/2012
Application #:
11393286
Filing Dt:
03/30/2006
Title:
SYSTEMS AND METHODS FOR SCHEDULING OF OUTBOUND AGENTS
31
Patent #:
8442033
Issue Dt:
05/14/2013
Application #:
11394408
Filing Dt:
03/31/2006
Publication #:
US20070263785
Pub Dt:
11/15/2007
Title:
DISTRIBUTED VOICE OVER INTERNET PROTOCOL RECORDING
32
Patent #:
8594313
Issue Dt:
11/26/2013
Application #:
11394410
Filing Dt:
03/31/2006
Publication #:
US20070263786
Pub Dt:
11/15/2007
Title:
SYSTEMS AND METHODS FOR ENDPOINT RECORDING USING PHONES
33
Patent #:
7701972
Issue Dt:
04/20/2010
Application #:
11394411
Filing Dt:
03/31/2006
Title:
INTERNET PROTOCOL ANALYZING
34
Patent #:
7822018
Issue Dt:
10/26/2010
Application #:
11394496
Filing Dt:
03/31/2006
Publication #:
US20070258434
Pub Dt:
11/08/2007
Title:
DUPLICATE MEDIA STREAM
35
Patent #:
7826608
Issue Dt:
11/02/2010
Application #:
11394795
Filing Dt:
03/31/2006
Title:
SYSTEMS AND METHODS FOR CALCULATING WORKFORCE STAFFING STATISTICS
36
Patent #:
7680264
Issue Dt:
03/16/2010
Application #:
11395350
Filing Dt:
03/31/2006
Publication #:
US20070263787
Pub Dt:
11/15/2007
Title:
SYSTEMS AND METHODS FOR ENDPOINT RECORDING USING A CONFERENCE BRIDGE
37
Patent #:
8254262
Issue Dt:
08/28/2012
Application #:
11395497
Filing Dt:
03/31/2006
Title:
PASSIVE RECORDING AND LOAD BALANCING
38
Patent #:
7852994
Issue Dt:
12/14/2010
Application #:
11395498
Filing Dt:
03/31/2006
Title:
SYSTEMS AND METHODS FOR RECORDING AUDIO
39
Patent #:
7774854
Issue Dt:
08/10/2010
Application #:
11395514
Filing Dt:
03/31/2006
Title:
SYSTEMS AND METHODS FOR PROTECTING INFORMATION
40
Patent #:
8204056
Issue Dt:
06/19/2012
Application #:
11395759
Filing Dt:
03/31/2006
Publication #:
US20070230478
Pub Dt:
10/04/2007
Title:
SYSTEMS AND METHODS FOR ENDPOINT RECORDING USING A MEDIA APPLICATION SERVER
41
Patent #:
7633930
Issue Dt:
12/15/2009
Application #:
11396061
Filing Dt:
03/31/2006
Publication #:
US20070230345
Pub Dt:
10/04/2007
Title:
SYSTEMS AND METHODS FOR CAPTURING MULTIMEDIA COMMUNICATION SIGNALS
42
Patent #:
7995612
Issue Dt:
08/09/2011
Application #:
11396062
Filing Dt:
03/31/2006
Publication #:
US20070263788
Pub Dt:
11/15/2007
Title:
SYSTEMS AND METHODS FOR CAPTURING COMMUNICATION SIGNALS [32-BIT OR 128-BIT ADDRESSES]
43
Patent #:
7672746
Issue Dt:
03/02/2010
Application #:
11396063
Filing Dt:
03/31/2006
Title:
SYSTEMS AND METHODS FOR AUTOMATIC SCHEDULING OF A WORKFORCE
44
Patent #:
7881471
Issue Dt:
02/01/2011
Application #:
11428222
Filing Dt:
06/30/2006
Publication #:
US20080065902
Pub Dt:
03/13/2008
Title:
SYSTEMS AND METHODS FOR RECORDING AN ENCRYPTED INTERACTION
45
Patent #:
8131578
Issue Dt:
03/06/2012
Application #:
11478714
Filing Dt:
06/30/2006
Publication #:
US20080004934
Pub Dt:
01/03/2008
Title:
SYSTEMS AND METHODS FOR AUTOMATIC SCHEDULING OF A WORKFORCE
46
Patent #:
8112306
Issue Dt:
02/07/2012
Application #:
11479506
Filing Dt:
06/30/2006
Publication #:
US20070198329
Pub Dt:
08/23/2007
Title:
SYSTEM AND METHOD FOR FACILITATING TRIGGERS AND WORKFLOWS IN WORKFORCE OPTIMIZATION
47
Patent #:
7853800
Issue Dt:
12/14/2010
Application #:
11479841
Filing Dt:
06/30/2006
Publication #:
US20080005588
Pub Dt:
01/03/2008
Title:
SYSTEMS AND METHODS FOR A SECURE RECORDING ENVIRONMENT
48
Patent #:
7848524
Issue Dt:
12/07/2010
Application #:
11479925
Filing Dt:
06/30/2006
Publication #:
US20080005568
Pub Dt:
01/03/2008
Title:
SYSTEMS AND METHODS FOR A SECURE RECORDING ENVIRONMENT
49
Patent #:
7769176
Issue Dt:
08/03/2010
Application #:
11479926
Filing Dt:
06/30/2006
Publication #:
US20080005569
Pub Dt:
01/03/2008
Title:
SYSTEMS AND METHODS FOR A SECURE RECORDING ENVIRONMENT
50
Patent #:
RE43324
Issue Dt:
04/24/2012
Application #:
11509549
Filing Dt:
08/24/2006
Title:
VOIP VOICE INTERACTION MONITOR
51
Patent #:
RE43255
Issue Dt:
03/20/2012
Application #:
11509550
Filing Dt:
08/24/2006
Title:
MACHINE LEARNING BASED UPON FEEDBACK FROM CONTACT CENTER ANALYSIS
52
Patent #:
RE41608
Issue Dt:
08/31/2010
Application #:
11509551
Filing Dt:
08/24/2006
Title:
SYSTEM AND METHOD TO ACQUIRE AUDIO DATA PACKETS FOR RECORDING AND ANALYSIS
53
Patent #:
RE40634
Issue Dt:
02/10/2009
Application #:
11509553
Filing Dt:
08/24/2006
Title:
VOICE INTERACTION ANALYSIS MODULE
54
Patent #:
RE41534
Issue Dt:
08/17/2010
Application #:
11509554
Filing Dt:
08/24/2006
Title:
UTILIZING SPARE PROCESSING CAPACITY TO ANALYZE A CALL CENTER INTERACTION
55
Patent #:
7949552
Issue Dt:
05/24/2011
Application #:
11528267
Filing Dt:
09/27/2006
Publication #:
US20070195944
Pub Dt:
08/23/2007
Title:
SYSTEMS AND METHODS FOR CONTEXT DRILLING IN WORKFORCE OPTIMIZATION
56
Patent #:
8015042
Issue Dt:
09/06/2011
Application #:
11529132
Filing Dt:
09/28/2006
Publication #:
US20070061183
Pub Dt:
03/15/2007
Title:
METHODS FOR LONG-RANGE CONTACT CENTER STAFF PLANNING UTILIZING DISCRETE EVENT SIMULATION
57
Patent #:
7660406
Issue Dt:
02/09/2010
Application #:
11529842
Filing Dt:
09/29/2006
Publication #:
US20070299680
Pub Dt:
12/27/2007
Title:
SYSTEMS AND METHODS FOR INTEGRATING OUTSOURCERS
58
Patent #:
7817795
Issue Dt:
10/19/2010
Application #:
11529942
Filing Dt:
09/29/2006
Publication #:
US20070274505
Pub Dt:
11/29/2007
Title:
SYSTEMS AND METHODS FOR DATA SYNCHRONIZATION IN A CUSTOMER CENTER
59
Patent #:
7953621
Issue Dt:
05/31/2011
Application #:
11529946
Filing Dt:
09/29/2006
Publication #:
US20080004936
Pub Dt:
01/03/2008
Title:
SYSTEMS AND METHODS FOR DISPLAYING AGENT ACTIVITY EXCEPTIONS
60
Patent #:
8000465
Issue Dt:
08/16/2011
Application #:
11529947
Filing Dt:
09/29/2006
Publication #:
US20070230444
Pub Dt:
10/04/2007
Title:
SYSTEMS AND METHODS FOR ENDPOINT RECORDING USING GATEWAYS
61
Patent #:
7376735
Issue Dt:
05/20/2008
Application #:
11534410
Filing Dt:
09/22/2006
Publication #:
US20070027962
Pub Dt:
02/01/2007
Title:
METHOD, APPARATUS, AND SYSTEM FOR CAPTURING DATA EXCHANGED BETWEEN A SERVER AND A USER
62
Patent #:
7613290
Issue Dt:
11/03/2009
Application #:
11540086
Filing Dt:
09/29/2006
Publication #:
US20080080531
Pub Dt:
04/03/2008
Title:
RECORDING USING PROXY SERVERS
63
Patent #:
7966397
Issue Dt:
06/21/2011
Application #:
11540171
Filing Dt:
09/29/2006
Publication #:
US20080005318
Pub Dt:
01/03/2008
Title:
DISTRIBUTIVE DATA CAPTURE
64
Patent #:
8005676
Issue Dt:
08/23/2011
Application #:
11540281
Filing Dt:
09/29/2006
Publication #:
US20080082336
Pub Dt:
04/03/2008
Title:
SPEECH ANALYSIS USING STATISTICAL LEARNING
65
Patent #:
7660307
Issue Dt:
02/09/2010
Application #:
11540282
Filing Dt:
09/29/2006
Publication #:
US20080005307
Pub Dt:
01/03/2008
Title:
SYSTEMS AND METHODS FOR PROVIDING RECORDING AS A NETWORK SERVICE
66
Patent #:
7873156
Issue Dt:
01/18/2011
Application #:
11540306
Filing Dt:
09/29/2006
Title:
SYSTEMS AND METHODS FOR ANALYZING CONTACT CENTER INTERACTIONS
67
Patent #:
7881216
Issue Dt:
02/01/2011
Application #:
11540353
Filing Dt:
09/29/2006
Publication #:
US20080080385
Pub Dt:
04/03/2008
Title:
SYSTEMS AND METHODS FOR ANALYZING COMMUNICATION SESSIONS USING FRAGMENTS
68
Patent #:
8068602
Issue Dt:
11/29/2011
Application #:
11540450
Filing Dt:
09/29/2006
Title:
SYSTEMS AND METHODS FOR RECORDING USING VIRTUAL MACHINES
69
Patent #:
7885813
Issue Dt:
02/08/2011
Application #:
11540736
Filing Dt:
09/29/2006
Publication #:
US20080082340
Pub Dt:
04/03/2008
Title:
SYSTEMS AND METHODS FOR ANALYZING COMMUNICATION SESSIONS
70
Patent #:
7903568
Issue Dt:
03/08/2011
Application #:
11540739
Filing Dt:
09/29/2006
Publication #:
US20080002719
Pub Dt:
01/03/2008
Title:
SYSTEMS AND METHODS FOR PROVIDING RECORDING AS A NETWORK SERVICE
71
Patent #:
7920482
Issue Dt:
04/05/2011
Application #:
11540785
Filing Dt:
09/29/2006
Publication #:
US20080080386
Pub Dt:
04/03/2008
Title:
SYSTEMS AND METHODS FOR MONITORING INFORMATION CORRESPONDING TO COMMUNICATION SESSIONS
72
Patent #:
8130938
Issue Dt:
03/06/2012
Application #:
11540902
Filing Dt:
09/29/2006
Publication #:
US20070230446
Pub Dt:
10/04/2007
Title:
SYSTEMS AND METHODS FOR ENDPOINT RECORDING USING RECORDERS
73
Patent #:
7899176
Issue Dt:
03/01/2011
Application #:
11540903
Filing Dt:
09/29/2006
Title:
SYSTEMS AND METHODS FOR DISCOVERING CUSTOMER CENTER INFORMATION
74
Patent #:
7991613
Issue Dt:
08/02/2011
Application #:
11540904
Filing Dt:
09/29/2006
Publication #:
US20080082330
Pub Dt:
04/03/2008
Title:
ANALYZING AUDIO COMPONENTS AND GENERATING TEXT WITH INTEGRATED ADDITIONAL SESSION INFORMATION
75
Patent #:
7570755
Issue Dt:
08/04/2009
Application #:
11541252
Filing Dt:
09/29/2006
Publication #:
US20080080698
Pub Dt:
04/03/2008
Title:
ROUTINE COMMUNICATION SESSIONS FOR RECORDING
76
Patent #:
7899178
Issue Dt:
03/01/2011
Application #:
11541313
Filing Dt:
09/29/2006
Publication #:
US20080082669
Pub Dt:
04/03/2008
Title:
RECORDING INVOCATION OF COMMUNICATION SESSIONS
77
Patent #:
8837697
Issue Dt:
09/16/2014
Application #:
11567808
Filing Dt:
12/07/2006
Publication #:
US20080080481
Pub Dt:
04/03/2008
Title:
CALL CONTROL PRESENCE AND RECORDING
78
Patent #:
8199886
Issue Dt:
06/12/2012
Application #:
11567852
Filing Dt:
12/07/2006
Publication #:
US20080080482
Pub Dt:
04/03/2008
Title:
CALL CONTROL RECORDING
79
Patent #:
RE43386
Issue Dt:
05/15/2012
Application #:
11583381
Filing Dt:
10/19/2006
Title:
COMMUNICATION MANAGEMENT SYSTEM FOR NETWORK-BASED TELEPHONES
80
Patent #:
8130925
Issue Dt:
03/06/2012
Application #:
11608340
Filing Dt:
12/08/2006
Publication #:
US20080137640
Pub Dt:
06/12/2008
Title:
SYSTEMS AND METHODS FOR RECORDING
81
Patent #:
8280011
Issue Dt:
10/02/2012
Application #:
11608350
Filing Dt:
12/08/2006
Publication #:
US20080137820
Pub Dt:
06/12/2008
Title:
RECORDING IN A DISTRIBUTED ENVIRONMENT
82
Patent #:
8130926
Issue Dt:
03/06/2012
Application #:
11608358
Filing Dt:
12/08/2006
Publication #:
US20080137641
Pub Dt:
06/12/2008
Title:
SYSTEMS AND METHODS FOR RECORDING DATA
83
Patent #:
7965828
Issue Dt:
06/21/2011
Application #:
11608440
Filing Dt:
12/08/2006
Publication #:
US20080080483
Pub Dt:
04/03/2008
Title:
CALL CONTROL PRESENCE
84
Patent #:
8050923
Issue Dt:
11/01/2011
Application #:
11616490
Filing Dt:
12/27/2006
Publication #:
US20080082341
Pub Dt:
04/03/2008
Title:
AUTOMATED UTTERANCE SEARCH
85
Patent #:
8903078
Issue Dt:
12/02/2014
Application #:
11621134
Filing Dt:
01/09/2007
Publication #:
US20080167952
Pub Dt:
07/10/2008
Title:
COMMUNICATION SESSION ASSESSMENT
86
Patent #:
8743730
Issue Dt:
06/03/2014
Application #:
11693828
Filing Dt:
03/30/2007
Publication #:
US20080240126
Pub Dt:
10/02/2008
Title:
SYSTEMS AND METHODS FOR RECORDING RESOURCE ASSOCIATION FOR A COMMUNICATIONS ENVIRONMENT
87
Patent #:
7930314
Issue Dt:
04/19/2011
Application #:
11693899
Filing Dt:
03/30/2007
Publication #:
US20080082502
Pub Dt:
04/03/2008
Title:
SYSTEMS AND METHODS FOR STORING AND SEARCHING DATA IN A CUSTOMER CENTER ENVIRONMENT
88
Patent #:
8170184
Issue Dt:
05/01/2012
Application #:
11693933
Filing Dt:
03/30/2007
Publication #:
US20080240399
Pub Dt:
10/02/2008
Title:
SYSTEMS AND METHODS FOR RECORDING RESOURCE ASSOCIATION IN A RECORDING ENVIRONMENT
89
Patent #:
7953719
Issue Dt:
05/31/2011
Application #:
12118781
Filing Dt:
05/12/2008
Publication #:
US20080281870
Pub Dt:
11/13/2008
Title:
METHOD, APPARATUS, AND SYSTEM FOR CAPTURING DATA EXCHANGED BETWEEN A SERVER AND A USER
90
Patent #:
NONE
Issue Dt:
Application #:
12725127
Filing Dt:
03/16/2010
Publication #:
US20100172485
Pub Dt:
07/08/2010
Title:
SYSTEMS AND METHODS FOR DETERMINING ALLOCATIONS FOR DISTRIBUTED MULTI-SITE CONTACT CENTERS
Assignor
1
WITNESS SYSTEMS, INC.
Exec Dt:
05/25/2007
Assignee
1
VERINT AMERICAS INC.
300 COLONIAL CENTER PARKWAY
SUITE 600
ROSWELL, GEORGIA 30076
Correspondence name and address
LAWRENCE AARONSON
817 W. PEACHTREE ST., NW
SUITE 500
ATLANTA, GA 30308

Search Results as of: 05/14/2024 11:11 AM
If you have any comments or questions concerning the data displayed, contact PRD / Assignments at 571-272-3350. v.2.6
Web interface last modified: August 25, 2017 v.2.6
| .HOME | INDEX| SEARCH | eBUSINESS | CONTACT US | PRIVACY STATEMENT