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Patent #:
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Issue Dt:
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10/02/2012
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Application #:
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09883149
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Filing Dt:
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06/15/2001
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Title:
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METHOD OF FACILITATING CONTACT BETWEEN A CONSUMER AND A REQUESTING ENTITY
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Patent #:
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Issue Dt:
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04/19/2005
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Application #:
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10090205
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Filing Dt:
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03/04/2002
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Title:
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APPARATUS AND METHOD FOR QUANTIFYING AN AUTOMATION BENEFIT OF AN AUTOMATED RESPONSE SYSTEM
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Patent #:
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Issue Dt:
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04/12/2005
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Application #:
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10090210
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Filing Dt:
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03/04/2002
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Title:
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APPARATUS AND METHOD FOR ANALYZING ROUTING OF CALLS IN AN AUTOMATED RESPONSE SYSTEM
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Patent #:
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Issue Dt:
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02/21/2006
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Application #:
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10090234
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Filing Dt:
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03/04/2002
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Title:
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APPARATUS AND METHOD FOR MONITORING PERFORMANCE OF AN AUTOMATED RESPONSE SYSTEM
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Patent #:
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Issue Dt:
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11/29/2005
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Application #:
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10090264
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Filing Dt:
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03/04/2002
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Title:
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SYSTEM AND METHOD FOR OBSERVING CALLS TO A CALL CENTER
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Patent #:
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Issue Dt:
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06/07/2005
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Application #:
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10090395
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Filing Dt:
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03/04/2002
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Title:
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APPARATUS AND METHOD FOR LOGGING EVENTS THAT OCCUR WHEN INTERACTING WITH AN AUTOMATED CALL CENTER SYSTEM
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Patent #:
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Issue Dt:
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07/26/2005
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Application #:
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10090522
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Filing Dt:
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03/04/2002
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Title:
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SYSTEM AND METHOD FOR ASSESSING A CALL CENTER
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Patent #:
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Issue Dt:
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10/02/2012
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Application #:
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10196326
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Filing Dt:
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07/16/2002
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Title:
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PREPAID CALLING CARD ACCOUNTS LINKED TO CREDIT CARD ACCOUNTS, WITH METHODS FOR CREATING AND MANAGING THE SAME
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Patent #:
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Issue Dt:
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02/13/2007
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Application #:
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10319144
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Filing Dt:
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12/12/2002
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Title:
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AUTOMATIC GENERATION OF VOICE CONTENT FOR A VOICE RESPONSE SYSTEM
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Patent #:
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Issue Dt:
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05/20/2008
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Application #:
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10734958
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Filing Dt:
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12/11/2003
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Publication #:
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Pub Dt:
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06/30/2005
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Title:
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METHOD OF DYNAMICALLY ALLOCATING USAGE OF A SHARED RESOURCE
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Patent #:
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Issue Dt:
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01/06/2009
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Application #:
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10812854
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Filing Dt:
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03/29/2004
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Title:
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SYSTEMS, METHODS, AND COMPUTER-READABLE MEDIA FOR EXPEDITED ACCESS TO CONFERENCE CALLS
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Patent #:
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Issue Dt:
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09/01/2009
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Application #:
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10814595
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Filing Dt:
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03/31/2004
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Title:
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METHODS AND APPARATUS FOR CONDUCTING CONFERENCE CALLS USING A CONFERENCING SYSTEM ADAPTED TO OPERATE BETWEEN A CIRCUIT-SWITCHED NETWORK AND A PACKET-SWITCHED NETWORK
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Patent #:
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Issue Dt:
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01/12/2010
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Application #:
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10819685
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Filing Dt:
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04/06/2004
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Title:
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MACHINE ASSISTED SPEECH GENERATION FOR A CONVERSATIONAL VOICE RESPONSE SYSTEM
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Patent #:
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Issue Dt:
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03/12/2013
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Application #:
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10928684
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Filing Dt:
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08/26/2004
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Publication #:
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Pub Dt:
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11/29/2007
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Title:
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METHOD AND SYSTEM TO GENERATE FINITE STATE GRAMMARS USING SAMPLE PHRASES
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Patent #:
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Issue Dt:
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07/23/2013
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Application #:
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10960198
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Filing Dt:
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10/06/2004
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Title:
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Method, system, and computer readable medium for comparing phonetic similarity of return words to resolve ambiguities during voice recognition
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Patent #:
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Issue Dt:
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01/24/2012
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Application #:
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11063759
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Filing Dt:
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02/22/2005
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Publication #:
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Pub Dt:
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08/24/2006
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Title:
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SYSTEMS AND METHODS FOR PRESENTING END TO END CALLS AND ASSOCIATED INFORMATION
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Patent #:
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Issue Dt:
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03/04/2014
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11297807
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Filing Dt:
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12/07/2005
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Title:
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Method, system, and computer readable medium for translating and redirecting calls
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Patent #:
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08/09/2011
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11382797
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Filing Dt:
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05/11/2006
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Title:
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Patent #:
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10/23/2012
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11432992
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Filing Dt:
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05/12/2006
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Publication #:
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11/23/2006
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Title:
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INDIVIDUAL XML MESSAGE PROCESSING PLATFORM
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Patent #:
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Issue Dt:
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02/26/2013
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Application #:
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11433133
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Filing Dt:
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05/12/2006
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Publication #:
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Pub Dt:
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11/16/2006
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Title:
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INDIVIDUAL XML MESSAGE PROCESSING PLATFORM
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Patent #:
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Issue Dt:
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09/15/2015
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Application #:
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11565680
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12/01/2006
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Pub Dt:
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03/27/2008
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Title:
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MAINTAINING A WORK SCHEDULE
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Patent #:
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Issue Dt:
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04/08/2014
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Application #:
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11673663
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Filing Dt:
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02/12/2007
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Title:
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AUTOMATIC SPEECH RECOGNITION TUNING MANAGEMENT
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Patent #:
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Issue Dt:
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07/28/2015
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Application #:
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11673665
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Filing Dt:
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02/12/2007
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Title:
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AUTOMATIC SPEECH RECOGNITION TAGGING
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Patent #:
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Issue Dt:
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04/21/2015
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Application #:
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11673667
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Filing Dt:
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02/12/2007
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Title:
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AUTOMATIC SPEECH RECOGNITION REPORTING
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Patent #:
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03/11/2014
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11759659
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06/07/2007
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Title:
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10/28/2014
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06/08/2007
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Title:
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11/15/2011
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07/17/2007
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02/07/2012
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09/19/2007
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06/29/2010
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10/29/2007
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02/03/2015
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11951394
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12/06/2007
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01/01/2013
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11970588
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01/08/2008
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11/26/2013
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12028082
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02/08/2008
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10/21/2014
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12028093
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02/08/2008
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07/28/2015
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12028229
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02/08/2008
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04/25/2017
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12028238
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02/08/2008
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03/19/2013
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12028248
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02/08/2008
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08/28/2012
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03/25/2008
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04/18/2017
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03/28/2008
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01/26/2016
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04/22/2008
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01/05/2016
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04/22/2008
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11/15/2016
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04/22/2008
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07/26/2011
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11/05/2009
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01/26/2016
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11/19/2009
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10/23/2012
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02/04/2014
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06/13/2008
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08/15/2017
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10/12/2010
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04/14/2015
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06/13/2008
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11/13/2012
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06/13/2008
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04/14/2015
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12138478
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06/13/2008
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09/16/2014
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06/13/2008
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01/28/2014
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01/08/2013
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07/29/2008
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05/20/2014
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09/30/2008
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SYSTEMS, METHODS, AND COMPUTER-READABLE MEDIA FOR EXPEDITED ACCESS TO CONFERENCE CALLS
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08/23/2011
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07/21/2009
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METHODS AND APPARATUS FOR CONDUCTING CONFERENCE CALLS USING A CONFERENCING SYSTEM ADAPTED TO OPERATE BETWEEN A CIRCUIT-SWITCHED NETWORK AND A PACKET-SWITCHED NETWORK
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