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Patent Assignment Details

NOTE:Results display only for issued patents and published applications. For pending or abandoned applications please consult USPTO staff.

Reel/Frame:	062440/0619			Pages:	31
		Recorded:	01/20/2023
Conveyance:	SECURITY INTEREST (SEE DOCUMENT FOR DETAILS).

Total properties: 22

1

Patent #:	9940934	Issue Dt:	04/10/2018	Application #:	15064740	Filing Dt:	03/09/2016
Publication #:	US20170140760	Pub Dt:	05/18/2017
Title:	ADAPTIVE VOICE AUTHENTICATION SYSTEM AND METHOD

2

Patent #:	9691392	Issue Dt:	06/27/2017	Application #:	15071258	Filing Dt:	03/16/2016
Publication #:	US20170169828	Pub Dt:	06/15/2017
Title:	SYSTEM AND METHOD FOR IMPROVED AUDIO CONSISTENCY

3

Patent #:	NONE	Issue Dt:		Application #:	15177833	Filing Dt:	06/09/2016
Publication #:	US20170263256	Pub Dt:	09/14/2017
Title:	SPEECH ANALYTICS SYSTEM FOR DETECTING AND REPORTING EVENTS BY EVENT RULES

4

Patent #:	11087766	Issue Dt:	08/10/2021	Application #:	15915181	Filing Dt:	03/08/2018
Publication #:	US20190214017	Pub Dt:	07/11/2019
Title:	SYSTEM AND METHOD FOR DYNAMIC SPEECH RECOGNITION SELECTION BASED ON SPEECH RATE OR BUSINESS DOMAIN

5

Patent #:	NONE	Issue Dt:		Application #:	16273275	Filing Dt:	02/12/2019
Publication #:	US20200143303	Pub Dt:	05/07/2020
Title:	SYSTEM AND METHOD FOR STRUCTURING DATA FOR ANALYSIS

6

Patent #:	11165900	Issue Dt:	11/02/2021	Application #:	16663339	Filing Dt:	10/25/2019
Publication #:	US20210126999	Pub Dt:	04/29/2021
Title:	AUTOMATED REAL-TIME CALL SUMMARIZATION

7

Patent #:	11257499	Issue Dt:	02/22/2022	Application #:	16663361	Filing Dt:	10/25/2019
Publication #:	US20200251116	Pub Dt:	08/06/2020
Title:	PROMISE MANAGEMENT APPARATUS AND METHOD

8

Patent #:	11551677	Issue Dt:	01/10/2023	Application #:	16808219	Filing Dt:	03/03/2020
Publication #:	US20210210080	Pub Dt:	07/08/2021
Title:	METHOD AND APPARATUS FOR AUTOMATIC CATEGORIZATION OF CALLS IN A CALL CENTER ENVIRONMENT

9

Patent #:	11392639	Issue Dt:	07/19/2022	Application #:	16836850	Filing Dt:	03/31/2020
Publication #:	US20210303619	Pub Dt:	09/30/2021
Title:	METHOD AND APPARATUS FOR AUTOMATIC SPEAKER DIARIZATION

10

Patent #:	NONE	Issue Dt:		Application #:	16836861	Filing Dt:	03/31/2020
Publication #:	US20210280206	Pub Dt:	09/09/2021
Title:	METHOD AND APPARATUS FOR OFFSET CORRECTION IN A CALL TRANSCRIPTION

11

Patent #:	NONE	Issue Dt:		Application #:	16836892	Filing Dt:	03/31/2020
Publication #:	US20210306457	Pub Dt:	09/30/2021
Title:	METHOD AND APPARATUS FOR BEHAVIORAL ANALYSIS OF A CONVERSATION

12

Patent #:	11297183	Issue Dt:	04/05/2022	Application #:	16939469	Filing Dt:	07/27/2020
Publication #:	US20210321000	Pub Dt:	10/14/2021
Title:	METHOD AND APPARATUS FOR PREDICTING CUSTOMER BEHAVIOR

13

Patent #:	11568859	Issue Dt:	01/31/2023	Application #:	17033644	Filing Dt:	09/25/2020
Publication #:	US20220068263	Pub Dt:	03/03/2022
Title:	Method And Apparatus For Extracting Key Information From Conversational Voice Data

14

Patent #:	11553085	Issue Dt:	01/10/2023	Application #:	17111807	Filing Dt:	12/04/2020
Publication #:	US20220131975	Pub Dt:	04/28/2022
Title:	Method And Apparatus For Predicting Customer Satisfaction From A Conversation

15

Patent #:	11178282	Issue Dt:	11/16/2021	Application #:	17139873	Filing Dt:	12/31/2020
Title:	METHOD AND APPARATUS FOR PROVIDING ACTIVE CALL GUIDANCE TO AN AGENT IN A CALL CENTER ENVIRONMENT

16

Patent #:	NONE	Issue Dt:		Application #:	17211792	Filing Dt:	03/24/2021
Publication #:	US20220309413	Pub Dt:	09/29/2022
Title:	METHOD AND APPARATUS FOR AUTOMATED WORKFLOW GUIDANCE TO AN AGENT IN A CALL CENTER ENVIRONMENT

17

Patent #:	11438457	Issue Dt:	09/06/2022	Application #:	17213156	Filing Dt:	03/25/2021
Title:	METHOD AND APPARATUS FOR COACHING CALL CENTER AGENTS

18

Patent #:	NONE	Issue Dt:		Application #:	17491511	Filing Dt:	09/30/2021
Publication #:	US20230098137	Pub Dt:	03/30/2023
Title:	METHOD AND APPARATUS FOR REDACTING SENSITIVE INFORMATION FROM AUDIO

19

Patent #:	NONE	Issue Dt:		Application #:	17491527	Filing Dt:	09/30/2021
Publication #:	US20230101424	Pub Dt:	03/30/2023
Title:	METHOD AND APPARATUS FOR ACTIVE LEARNING BASED CALL CATEGORIZATION

20

Patent #:	NONE	Issue Dt:		Application #:	17516753	Filing Dt:	11/02/2021
Publication #:	US20220060575	Pub Dt:	02/24/2022
Title:	AUTOMATED REAL-TIME CALL SUMMARIZATION

21

Patent #:	11749283	Issue Dt:	09/05/2023	Application #:	17677993	Filing Dt:	02/22/2022
Publication #:	US20220180875	Pub Dt:	06/09/2022
Title:	PROMISE MANAGEMENT APPARATUS AND METHOD

22

Patent #:	NONE	Issue Dt:		Application #:	17855754	Filing Dt:	06/30/2022
Publication #:	US20240005915	Pub Dt:	01/04/2024
Title:	METHOD AND APPARATUS FOR DETECTING AN INCONGRUITY IN SPEECH OF A PERSON

Assignors

1

UNIPHORE TECHNOLOGIES INC.

Exec Dt:

01/09/2023

2

UNIPHORE TECHNOLOGIES NORTH AMERICA INC.

Exec Dt:

01/09/2023

3

UNIPHORE SOFTWARE SYSTEMS INC.

Exec Dt:

01/09/2023

4

Exec Dt:

01/09/2023

Assignee

1

HSBC VENTURES USA INC.

2929 WALDEN AVENUE

ATTN: DAC POST CLOSE

DEPEW, NEW YORK 14034

Correspondence name and address
	CSC
	1090 VERMONT AVENUE NW, SUITE 430
	WASHINGTON, DC 20005

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