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06/23/2005
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03/10/2005
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01/18/2007
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02/16/2006
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06/14/2007
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05/11/2006
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08/23/2007
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11/05/2009
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06/03/2010
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03/04/2010
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07/29/2010
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06/07/2012
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01/26/2012
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05/24/2012
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03/29/2012
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03/28/2013
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07/19/2012
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01/31/2013
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11/01/2012
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09/13/2012
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08/03/2012
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02/07/2013
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07/28/2015
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03/28/2013
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05/23/2013
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03/15/2013
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08/15/2013
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03/01/2016
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03/28/2013
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10/10/2013
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11/14/2013
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10/04/2016
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05/02/2013
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11/06/2014
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11/24/2015
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05/07/2013
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12/12/2013
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05/03/2016
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06/03/2013
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12/12/2013
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04/26/2016
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06/20/2013
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12/26/2013
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02/23/2016
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08/07/2013
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03/06/2014
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09/01/2015
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08/07/2013
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02/13/2014
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12/13/2016
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08/22/2013
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03/06/2014
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04/11/2017
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08/23/2013
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02/27/2014
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Title:
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CREATING AND IMPLEMENTING SCALABLE AND EFFECTIVE MULTIMEDIA OBJECTS WITH HUMAN INTERACTION PROOF (HIP) CAPABILITIES, WITH CHALLENGES COMPRISING SECRET QUESTION AND ANSWER CREATED BY USER, AND ADVERTISEMENT CORRESPONDING TO THE SECRET QUESTION
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08/11/2015
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09/17/2013
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03/20/2014
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12/24/2019
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11/14/2013
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05/22/2014
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PROACTIVE SURVEYS BASED ON CUSTOMER INFORMATION
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01/24/2017
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12/04/2013
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06/05/2014
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03/21/2017
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12/27/2013
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10/04/2016
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07/10/2014
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06/09/2015
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07/10/2014
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02/06/2014
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08/07/2014
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CATEGORIZATION OF USER INTERACTIONS INTO PREDEFINED HIERARCHICAL CATEGORIES
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14247100
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04/07/2014
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10/23/2014
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03/06/2018
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04/10/2014
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08/07/2014
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07/07/2015
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04/11/2014
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08/07/2014
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Title:
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Interaction Management
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05/19/2015
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14290225
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05/29/2014
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09/18/2014
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Title:
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IMPLEMENTING A NETWORK OF INTELLIGENT VIRTUAL SERVICE AGENTS TO PROVIDE PERSONALIZED AUTOMATED RESPONSES
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NONE
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14294005
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06/02/2014
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12/04/2014
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05/23/2017
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14320440
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06/30/2014
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01/01/2015
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08/15/2017
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06/30/2014
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01/08/2015
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09/13/2016
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09/18/2014
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03/19/2015
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12/26/2017
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12/09/2014
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06/11/2015
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05/23/2017
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14580859
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12/23/2014
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06/25/2015
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02/02/2016
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03/27/2015
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07/16/2015
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10/06/2015
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14676155
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04/01/2015
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07/23/2015
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VISUAL INTERACTIVE VOICE RESPONSE
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05/24/2016
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04/28/2015
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08/20/2015
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METHOD AND APPARATUS FOR ANALYZING LEAKAGE FROM CHAT TO VOICE
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01/03/2017
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05/08/2015
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08/27/2015
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APPARATUS AND METHOD FOR PREDICTING CUSTOMER BEHAVIOR
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08/22/2017
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06/22/2015
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10/08/2015
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METHOD AND APPARATUS FOR PREDICTING INTENT IN IVR USING NATURAL LANGUAGE QUERIES
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01/19/2016
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07/17/2015
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11/12/2015
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VISUAL INTERACTIVE VOICE RESPONSE
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11/01/2016
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08/10/2015
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02/11/2016
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07/18/2017
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08/19/2015
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12/10/2015
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08/15/2017
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10/15/2015
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02/04/2016
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DATA ASSISTANCE APPLICATION FOR MOBILE DEVICES
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14907264
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01/22/2016
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06/09/2016
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09/13/2016
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14938832
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11/11/2015
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05/12/2016
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07/18/2017
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15016131
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02/04/2016
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06/02/2016
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BUSINESS RULES MANAGER
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NONE
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15047559
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02/18/2016
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07/21/2016
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01/16/2018
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15088069
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03/31/2016
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01/26/2017
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04/11/2017
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15135393
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04/21/2016
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08/18/2016
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METHOD AND APPARATUS FOR ANALYZING LEAKAGE FROM CHAT TO VOICE
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12/26/2017
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15149035
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05/06/2016
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09/01/2016
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01/30/2018
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08/11/2016
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12/01/2016
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METHOD AND APPARATUS FOR FACILITATING SPEECH APPLICATION TESTING
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NONE
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15810851
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11/13/2017
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03/08/2018
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POINT-IN-TIME DEPENDENT IDENTIFICATION FOR OFFERING INTERACTIVE SERVICES IN A USER WEB JOURNEY
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