Total properties:
119
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2
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2
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Patent #:
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NONE
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Issue Dt:
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Application #:
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10107632
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Filing Dt:
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03/27/2002
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Publication #:
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Pub Dt:
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10/03/2002
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Title:
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Collaboration between two computing devices
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Patent #:
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Issue Dt:
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09/06/2005
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Application #:
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10151489
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Filing Dt:
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05/18/2002
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Publication #:
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Pub Dt:
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07/31/2003
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Title:
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CONTACT CENTER DYNAMIC RECORD DELIVERY
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Patent #:
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Issue Dt:
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03/19/2013
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Application #:
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10449872
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Filing Dt:
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05/30/2003
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Publication #:
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Pub Dt:
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06/10/2004
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Title:
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TRAINING, CERTIFYING, ASSIGNING AND COLLABORATING AGENTS AMONG MULTIPLE USERS
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Patent #:
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NONE
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Issue Dt:
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Application #:
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10453852
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Filing Dt:
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06/03/2003
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Publication #:
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Pub Dt:
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07/08/2004
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Title:
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Method and apparatus for providing result-oriented customer service
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Patent #:
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NONE
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Issue Dt:
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Application #:
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10459042
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Filing Dt:
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06/11/2003
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Publication #:
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Pub Dt:
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10/23/2003
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Title:
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Method and apparatus for controlling a contact center
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Patent #:
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NONE
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Issue Dt:
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Application #:
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10459043
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Filing Dt:
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06/11/2003
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Publication #:
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Pub Dt:
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10/23/2003
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Title:
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Method and apparatus for controlling a contact center
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Patent #:
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NONE
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Issue Dt:
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Application #:
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10459087
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Filing Dt:
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06/11/2003
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Publication #:
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Pub Dt:
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11/13/2003
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Title:
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Method and apparatus for controlling a contact center
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Patent #:
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Issue Dt:
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12/12/2006
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Application #:
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10818764
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Filing Dt:
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04/06/2004
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Publication #:
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Pub Dt:
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09/30/2004
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Title:
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SYSTEM AND METHOD FOR PROVIDING AUDIO COMMUNICATION OVER A COMPUTER NETWORK USING DIFFERING COMMUNICATION FORMATS
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Patent #:
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Issue Dt:
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03/30/2010
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Application #:
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10948951
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Filing Dt:
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09/24/2004
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Publication #:
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Pub Dt:
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04/28/2005
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Title:
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EFFICIENT MULTIPLEX CONFERENCING ENGINE
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Patent #:
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NONE
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Issue Dt:
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Application #:
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11098910
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Filing Dt:
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04/04/2005
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Publication #:
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Pub Dt:
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10/05/2006
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Title:
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Simultaneous usage of agent and service parameters
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Patent #:
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NONE
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Issue Dt:
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Application #:
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11098911
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Filing Dt:
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04/04/2005
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Publication #:
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Pub Dt:
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10/26/2006
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Title:
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Method and system for blending of reactive and active contacts
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Patent #:
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NONE
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Issue Dt:
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Application #:
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11103087
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Filing Dt:
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04/11/2005
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Publication #:
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Pub Dt:
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10/12/2006
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Title:
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Network communication using push technology
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Patent #:
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NONE
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Issue Dt:
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Application #:
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11122732
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Filing Dt:
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05/05/2005
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Publication #:
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Pub Dt:
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11/09/2006
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Title:
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Personal communication interaction manager
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Patent #:
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NONE
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Issue Dt:
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Application #:
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11122734
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Filing Dt:
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05/05/2005
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Publication #:
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Pub Dt:
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09/15/2005
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Title:
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Contact center dynamic record delivery
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Patent #:
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NONE
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Issue Dt:
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Application #:
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11141747
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Filing Dt:
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06/01/2005
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Publication #:
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Pub Dt:
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12/07/2006
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Title:
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Adaptive skills-based routing
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Patent #:
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NONE
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Issue Dt:
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Application #:
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11172552
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Filing Dt:
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06/30/2005
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Publication #:
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Pub Dt:
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12/15/2005
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Title:
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Contact center dynamic record delivery
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Patent #:
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NONE
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Issue Dt:
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Application #:
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11204618
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Filing Dt:
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08/16/2005
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Publication #:
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Pub Dt:
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02/22/2007
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Title:
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System and method of HTML transaction logging in a web based (HTTP) customer contact center
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Patent #:
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NONE
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Issue Dt:
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Application #:
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11204619
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Filing Dt:
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08/16/2005
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Publication #:
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Pub Dt:
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02/22/2007
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Title:
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Inter campaign and queue cooperation
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Patent #:
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Issue Dt:
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09/18/2012
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Application #:
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11211113
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Filing Dt:
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08/23/2005
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Publication #:
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Pub Dt:
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03/08/2007
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Title:
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MULTI-MEDIA CONTACT CHANNEL IN AGENT STATE CONTROL SYSTEM AND METHOD FOR USE IN A CONTACT CENTER
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