USPTO Assignments on the Web

	United States Patent and Trademark Office
	Home\|Site Index\|Search\|Guides\|Contacts\|eBusiness\|eBiz alerts\|News\|Help

Assignments on the Web > Patent Query

Patent Assignment Details

NOTE:Results display only for issued patents and published applications. For pending or abandoned applications please consult USPTO staff.

Reel/Frame:	040821/0818			Pages:	44
		Recorded:	12/06/2016
Attorney Dkt #:	509265/1985
Conveyance:	PATENT SECURITY AGREEMENT

Total properties: 266
Page 2 of 3
Pages: 1 2 3

1

Patent #:	8311828	Issue Dt:	11/13/2012	Application #:	12199123	Filing Dt:	08/27/2008
Publication #:	US20090063151	Pub Dt:	03/05/2009
Title:	KEYWORD SPOTTING USING A PHONEME-SEQUENCE INDEX

2

Patent #:	8676586	Issue Dt:	03/18/2014	Application #:	12211112	Filing Dt:	09/16/2008
Publication #:	US20100070276	Pub Dt:	03/18/2010
Title:	METHOD AND APPARATUS FOR INTERACTION OR DISCOURSE ANALYTICS

3

Patent #:	8254558	Issue Dt:	08/28/2012	Application #:	12244664	Filing Dt:	10/02/2008
Publication #:	US20090092241	Pub Dt:	04/09/2009
Title:	CONTACT HANDLING SYSTEMS INCLUDING AUTOMATED RETURN CONTACT RESPONSE REMINDERS

4

Patent #:	8762161	Issue Dt:	06/24/2014	Application #:	12245778	Filing Dt:	10/06/2008
Publication #:	US20100088323	Pub Dt:	04/08/2010
Title:	METHOD AND APPARATUS FOR VISUALIZATION OF INTERACTION CATEGORIZATION

5

Patent #:	8311824	Issue Dt:	11/13/2012	Application #:	12258463	Filing Dt:	10/27/2008
Publication #:	US20100106499	Pub Dt:	04/29/2010
Title:	METHODS AND APPARATUS FOR LANGUAGE IDENTIFICATION

6

Patent #:	9883034	Issue Dt:	01/30/2018	Application #:	12300494	Filing Dt:	04/28/2009
Publication #:	US20100017263	Pub Dt:	01/21/2010
Title:	CALL CENTER ANALYTICAL SYSTEM HAVING REAL TIME CAPABILITIES

7

Patent #:	7769587	Issue Dt:	08/03/2010	Application #:	12323601	Filing Dt:	11/26/2008
Publication #:	US20090083033	Pub Dt:	03/26/2009
Title:	PHONETIC SEARCHING

8

Patent #:	8094587	Issue Dt:	01/10/2012	Application #:	12331595	Filing Dt:	12/10/2008
Publication #:	US20090116476	Pub Dt:	05/07/2009
Title:	METHOD FOR FORWARDING AND STORING SESSION PACKETS ACCORDING TO PRESET AND/OR DYNAMIC RULES

9

Patent #:	9361879	Issue Dt:	06/07/2016	Application #:	12391395	Filing Dt:	02/24/2009
Publication #:	US20100217596	Pub Dt:	08/26/2010
Title:	WORD SPOTTING FALSE ALARM PHRASES

10

Patent #:	8145562	Issue Dt:	03/27/2012	Application #:	12399999	Filing Dt:	03/09/2009
Publication #:	US20100228656	Pub Dt:	09/09/2010
Title:	APPARATUS AND METHOD FOR FRAUD PREVENTION

11

Patent #:	8249244	Issue Dt:	08/21/2012	Application #:	12400483	Filing Dt:	03/09/2009
Publication #:	US20100226482	Pub Dt:	09/09/2010
Title:	SYSTEM AND METHOD FOR RECORDING AND DISTRIBUTING CUSTOMER INTERACTIONS

12

Patent #:	7734029	Issue Dt:	06/08/2010	Application #:	12406021	Filing Dt:	03/17/2009
Publication #:	US20090232295	Pub Dt:	09/17/2009
Title:	APPARATUS, SYSTEM, AND METHOD FOR AUTOMATED CALL INITIATION

13

Patent #:	8798255	Issue Dt:	08/05/2014	Application #:	12414682	Filing Dt:	03/31/2009
Publication #:	US20100246799	Pub Dt:	09/30/2010
Title:	METHODS AND APPARATUS FOR DEEP INTERACTION ANALYSIS

14

Patent #:	NONE	Issue Dt:		Application #:	12429218	Filing Dt:	04/24/2009
Publication #:	US20100274667	Pub Dt:	10/28/2010
Title:	MULTIMEDIA ACCESS

15

Patent #:	NONE	Issue Dt:		Application #:	12485180	Filing Dt:	06/16/2009
Publication #:	US20100318400	Pub Dt:	12/16/2010
Title:	METHOD AND SYSTEM FOR LINKING INTERACTIONS

16

Patent #:	8051086	Issue Dt:	11/01/2011	Application #:	12490757	Filing Dt:	06/24/2009
Publication #:	US20100332477	Pub Dt:	12/30/2010
Title:	ENHANCING CALL CENTER PERFORMANCE

17

Patent #:	8612272	Issue Dt:	12/17/2013	Application #:	12584210	Filing Dt:	09/02/2009
Title:	SYSTEM AND METHOD FOR SKILLS-BASED STAFFING AND SCHEDULING

18

Patent #:	9275640	Issue Dt:	03/01/2016	Application #:	12624882	Filing Dt:	11/24/2009
Publication #:	US20110125499	Pub Dt:	05/26/2011
Title:	AUGMENTED CHARACTERIZATION FOR SPEECH RECOGNITION

19

Patent #:	NONE	Issue Dt:		Application #:	12636804	Filing Dt:	12/14/2009
Publication #:	US20110145032	Pub Dt:	06/16/2011
Title:	Workforce management system for forecasting and scheduling work items that cross intervals

20

Patent #:	8630404	Issue Dt:	01/14/2014	Application #:	12642881	Filing Dt:	12/21/2009
Publication #:	US20110150208	Pub Dt:	06/23/2011
Title:	Iterative scheduling and campaign management

21

Patent #:	8380872	Issue Dt:	02/19/2013	Application #:	12651051	Filing Dt:	12/31/2009
Publication #:	US20110161654	Pub Dt:	06/30/2011
Title:	PEER-TO-PEER TELEPHONY RECORDING

22

Patent #:	8195616	Issue Dt:	06/05/2012	Application #:	12697645	Filing Dt:	02/01/2010
Publication #:	US20100138459	Pub Dt:	06/03/2010
Title:	CONTENT-BASED STORAGE MANAGEMENT

23

Patent #:	8412530	Issue Dt:	04/02/2013	Application #:	12709482	Filing Dt:	02/21/2010
Publication #:	US20110208522	Pub Dt:	08/25/2011
Title:	METHOD AND APPARATUS FOR DETECTION OF SENTIMENT IN AUTOMATED TRANSCRIPTIONS

24

Patent #:	8184789	Issue Dt:	05/22/2012	Application #:	12774663	Filing Dt:	05/05/2010
Publication #:	US20100239082	Pub Dt:	09/23/2010
Title:	APPARATUS, SYSTEM, AND METHOD FOR AUTOMATED CALL INITIATION

25

Patent #:	8306814	Issue Dt:	11/06/2012	Application #:	12777282	Filing Dt:	05/11/2010
Publication #:	US20110282661	Pub Dt:	11/17/2011
Title:	METHOD FOR SPEAKER SOURCE CLASSIFICATION

26

Patent #:	8255542	Issue Dt:	08/28/2012	Application #:	12784067	Filing Dt:	05/20/2010
Publication #:	US20110289220	Pub Dt:	11/24/2011
Title:	METHOD AND SYSTEM FOR RECONSTRUCTING A SESSION BY INTEGRATING METADATA AND DATA OF A SESSION

27

Patent #:	9015046	Issue Dt:	04/21/2015	Application #:	12797618	Filing Dt:	06/10/2010
Publication #:	US20110307257	Pub Dt:	12/15/2011
Title:	METHODS AND APPARATUS FOR REAL-TIME INTERACTION ANALYSIS IN CALL CENTERS

28

Patent #:	8494133	Issue Dt:	07/23/2013	Application #:	12822319	Filing Dt:	06/24/2010
Publication #:	US20100329437	Pub Dt:	12/30/2010
Title:	Enterprise Speech Intelligence Analysis

29

Patent #:	8411841	Issue Dt:	04/02/2013	Application #:	12837694	Filing Dt:	07/16/2010
Publication #:	US20110033036	Pub Dt:	02/10/2011
Title:	REAL-TIME AGENT ASSISTANCE

30

Patent #:	8473624	Issue Dt:	06/25/2013	Application #:	12840777	Filing Dt:	07/21/2010
Publication #:	US20120020473	Pub Dt:	01/26/2012
Title:	METHOD AND SYSTEM FOR ROUTING TEXT BASED INTERACTIONS

31

Patent #:	8223948	Issue Dt:	07/17/2012	Application #:	12861717	Filing Dt:	08/23/2010
Publication #:	US20120045042	Pub Dt:	02/23/2012
Title:	MULTI-TIERED MEDIA SERVICES FOR GLOBALLY INTERCONNECTING BUSINESSES AND CUSTOMERS

32

Patent #:	9258134	Issue Dt:	02/09/2016	Application #:	12902938	Filing Dt:	10/12/2010
Publication #:	US20120088475	Pub Dt:	04/12/2012
Title:	SYSTEM AND METHOD FOR RECORDING COMMUNICATION INTERACTION OVER A MOBILE DEVICE

33

Patent #:	8351595	Issue Dt:	01/08/2013	Application #:	12908716	Filing Dt:	10/20/2010
Publication #:	US20120099721	Pub Dt:	04/26/2012
Title:	RESTORATION OF A CALLER TO A PREVIOUS PLACE IN AN ON-HOLD QUEUE

34

Patent #:	8831947	Issue Dt:	09/09/2014	Application #:	12941057	Filing Dt:	11/07/2010
Publication #:	US20120116766	Pub Dt:	05/10/2012
Title:	METHOD AND APPARATUS FOR LARGE VOCABULARY CONTINUOUS SPEECH RECOGNITION USING A HYBRID PHONEME-WORD LATTICE

35

Patent #:	7962535	Issue Dt:	06/14/2011	Application #:	12943621	Filing Dt:	11/10/2010
Publication #:	US20110054971	Pub Dt:	03/03/2011
Title:	REPORTING ON FACTS RELATIVE TO A SPECIFIED DIMENSIONAL COORDINATE CONSTRAINT

36

Patent #:	8526620	Issue Dt:	09/03/2013	Application #:	12956065	Filing Dt:	11/30/2010
Publication #:	US20110126012	Pub Dt:	05/26/2011
Title:	METHOD AND SYSTEM FOR SECURE DATA COLLECTION AND DISTRIBUTION

37

Patent #:	8478848	Issue Dt:	07/02/2013	Application #:	12957156	Filing Dt:	11/30/2010
Publication #:	US20120047266	Pub Dt:	02/23/2012
Title:	MULTI-TIERED MEDIA SERVICES USING CLOUD COMPUTING FOR GLOBALLY INTERCONNECTING BUSINESS AND CUSTOMERS

38

Patent #:	8984427	Issue Dt:	03/17/2015	Application #:	12982681	Filing Dt:	12/30/2010
Publication #:	US20110099182	Pub Dt:	04/28/2011
Title:	SYSTEM AND METHOD FOR CAPTURING ANALYZING AND RECORDING SCREEN EVENTS

39

Patent #:	8768879	Issue Dt:	07/01/2014	Application #:	13012749	Filing Dt:	01/24/2011
Publication #:	US20110184905	Pub Dt:	07/28/2011
Title:	METHOD OF STORING AND ANALYSING DATA PRODUCED FROM INTERACTIONS BETWEEN EXTERNAL AGENTS AND A SYSTEM

40

Patent #:	8693998	Issue Dt:	04/08/2014	Application #:	13013866	Filing Dt:	01/26/2011
Publication #:	US20120190333	Pub Dt:	07/26/2012
Title:	SYSTEM AND METHOD FOR MANAGING A CUSTOMER SERVICE SESSION

41

Patent #:	8166050	Issue Dt:	04/24/2012	Application #:	13023382	Filing Dt:	02/08/2011
Publication #:	US20110161275	Pub Dt:	06/30/2011
Title:	TEMPORALLY-AWARE EVALUATIVE SCORE

42

Patent #:	9418152	Issue Dt:	08/16/2016	Application #:	13023949	Filing Dt:	02/09/2011
Publication #:	US20120203776	Pub Dt:	08/09/2012
Title:	SYSTEM AND METHOD FOR FLEXIBLE SPEECH TO TEXT SEARCH MECHANISM

43

Patent #:	8731918	Issue Dt:	05/20/2014	Application #:	13032660	Filing Dt:	02/23/2011
Publication #:	US20120215535	Pub Dt:	08/23/2012
Title:	METHOD AND APPARATUS FOR AUTOMATIC CORRELATION OF MULTI-CHANNEL INTERACTIONS

44

Patent #:	8531501	Issue Dt:	09/10/2013	Application #:	13037979	Filing Dt:	03/01/2011
Publication #:	US20120224020	Pub Dt:	09/06/2012
Title:	SYSTEM AND METHOD FOR ASSISTING AN AGENT IN A CONTACT CENTER

45

Patent #:	8577706	Issue Dt:	11/05/2013	Application #:	13068274	Filing Dt:	05/06/2011
Title:	METHOD FOR AGENT SCHEDULING FOR REVENUE AND SERVICE CHANNELS IN A SKILLS-BASED ROUTING ENVIRONMENT

46

Patent #:	8719022	Issue Dt:	05/06/2014	Application #:	13097830	Filing Dt:	04/29/2011
Publication #:	US20120278079	Pub Dt:	11/01/2012
Title:	COMPRESSED PHONETIC REPRESENTATION

47

Patent #:	9774747	Issue Dt:	09/26/2017	Application #:	13097875	Filing Dt:	04/29/2011
Publication #:	US20120278071	Pub Dt:	11/01/2012
Title:	TRANSCRIPTION SYSTEM

48

Patent #:	8204884	Issue Dt:	06/19/2012	Application #:	13098504	Filing Dt:	05/02/2011
Publication #:	US20110206198	Pub Dt:	08/25/2011
Title:	METHOD, APPARATUS AND SYSTEM FOR CAPTURING AND ANALYZING INTERACTION BASED CONTENT

49

Patent #:	8112387	Issue Dt:	02/07/2012	Application #:	13103006	Filing Dt:	05/06/2011
Publication #:	US20110213768	Pub Dt:	09/01/2011
Title:	REPORTING ON FACTS RELATIVE TO A SPECIFIED DIMENSIONAL COORDINATE CONSTRAINT

50

Patent #:	8694307	Issue Dt:	04/08/2014	Application #:	13110940	Filing Dt:	05/19/2011
Publication #:	US20120296642	Pub Dt:	11/22/2012
Title:	METHOD AND APPARATUS FOR TEMPORAL SPEECH SCORING

51

Patent #:	8332249	Issue Dt:	12/11/2012	Application #:	13135562	Filing Dt:	07/08/2011
Title:	SYSTEM AND METHOD FOR INTEGRATED SUPPLY CHAIN AND CONTACT CENTER MANAGEMENT

52

Patent #:	9111239	Issue Dt:	08/18/2015	Application #:	13182328	Filing Dt:	07/13/2011
Publication #:	US20130016115	Pub Dt:	01/17/2013
Title:	ACTIVITY RECORDING OF CONTACT HANDLING SYSTEM AGENTS

53

Patent #:	8670983	Issue Dt:	03/11/2014	Application #:	13221270	Filing Dt:	08/30/2011
Publication #:	US20120059656	Pub Dt:	03/08/2012
Title:	Speech Signal Similarity

54

Patent #:	NONE	Issue Dt:		Application #:	13279628	Filing Dt:	10/24/2011
Publication #:	US20130103561	Pub Dt:	04/25/2013
Title:	INSIDER TRADING DETECTION

55

Patent #:	NONE	Issue Dt:		Application #:	13282047	Filing Dt:	10/26/2011
Publication #:	US20130110588	Pub Dt:	05/02/2013
Title:	Application usage and process monitoring in an enterprise environment

56

Patent #:	9697278	Issue Dt:	07/04/2017	Application #:	13286719	Filing Dt:	11/01/2011
Publication #:	US20130110849	Pub Dt:	05/02/2013
Title:	QUERY GENERATION USING TEXT AND AUDIO

57

Patent #:	8600034	Issue Dt:	12/03/2013	Application #:	13302894	Filing Dt:	11/22/2011
Publication #:	US20130129071	Pub Dt:	05/23/2013
Title:	SYSTEM AND METHOD FOR REAL-TIME CUSTOMIZED AGENT TRAINING

58

Patent #:	9313331	Issue Dt:	04/12/2016	Application #:	13302974	Filing Dt:	11/22/2011
Publication #:	US20130129072	Pub Dt:	05/23/2013
Title:	SYSTEMS AND METHODS OF INTRODUCING BENEFICIAL COMMUNICATION LATENCY IN CONTACT HANDLING SYSTEMS

59

Patent #:	8976955	Issue Dt:	03/10/2015	Application #:	13305279	Filing Dt:	11/28/2011
Publication #:	US20130136253	Pub Dt:	05/30/2013
Title:	SYSTEM AND METHOD FOR TRACKING WEB INTERACTIONS WITH REAL TIME ANALYTICS

60

Patent #:	9015677	Issue Dt:	04/21/2015	Application #:	13311894	Filing Dt:	12/06/2011
Publication #:	US20130145351	Pub Dt:	06/06/2013
Title:	SYSTEM AND METHOD FOR DEVELOPING AND TESTING LOGIC IN A MOCK-UP ENVIRONMENT

61

Patent #:	10783474	Issue Dt:	09/22/2020	Application #:	13340177	Filing Dt:	12/29/2011
Publication #:	US20130173351	Pub Dt:	07/04/2013
Title:	Application usage and process monitoring in an enterprise environment having agent session recording for process definition

62

Patent #:	8856058	Issue Dt:	10/07/2014	Application #:	13343611	Filing Dt:	01/04/2012
Title:	BUSINESS RULES ENGINE WITH DYNAMICALLY ADDRESSABLE FACTS

63

Patent #:	9307083	Issue Dt:	04/05/2016	Application #:	13345505	Filing Dt:	01/06/2012
Publication #:	US20130129073	Pub Dt:	05/23/2013
Title:	SYSTEMS AND METHODS OF PARALLEL MEDIA COMMUNICATION IN CONTACT HANDLING SYSTEMS

64

Patent #:	8976953	Issue Dt:	03/10/2015	Application #:	13345511	Filing Dt:	01/06/2012
Publication #:	US20130129069	Pub Dt:	05/23/2013
Title:	SYSTEMS AND METHODS OF CONTROLLING CONFIDENTIAL COMMUNICATION IN CONTACT HANDLING SYSTEMS

65

Patent #:	9137365	Issue Dt:	09/15/2015	Application #:	13345517	Filing Dt:	01/06/2012
Publication #:	US20130129074	Pub Dt:	05/23/2013
Title:	SYSTEMS AND METHODS OF SERIAL MEDIA COMMUNICATION IN CONTACT HANDLING SYSTEMS

66

Patent #:	8842821	Issue Dt:	09/23/2014	Application #:	13345559	Filing Dt:	01/06/2012
Publication #:	US20130129058	Pub Dt:	05/23/2013
Title:	SYSTEMS AND METHODS OF USING MACHINE TRANSLATION IN CONTACT HANDLING SYSTEMS

67

Patent #:	8913116	Issue Dt:	12/16/2014	Application #:	13348460	Filing Dt:	01/11/2012
Publication #:	US20130176413	Pub Dt:	07/11/2013
Title:	SYSTEMS AND METHODS OF CONTACT MONITORING

68

Patent #:	8396205	Issue Dt:	03/12/2013	Application #:	13348462	Filing Dt:	01/11/2012
Title:	SYSTEMS AND METHODS OF SUPERVISING CONTACTS

69

Patent #:	NONE	Issue Dt:		Application #:	13349648	Filing Dt:	01/13/2012
Publication #:	US20130185191	Pub Dt:	07/18/2013
Title:	SYSTEMS AND METHOD FOR CORRELATING TRANSACTION EVENTS

70

Patent #:	8645395	Issue Dt:	02/04/2014	Application #:	13396573	Filing Dt:	02/14/2012
Publication #:	US20120143597	Pub Dt:	06/07/2012
Title:	SYSTEM AND METHODS FOR EVALUATING FEATURE OPINIONS FOR PRODUCTS, SERVICES, AND ENTITIES

71

Patent #:	9734468	Issue Dt:	08/15/2017	Application #:	13400850	Filing Dt:	02/21/2012
Publication #:	US20130218947	Pub Dt:	08/22/2013
Title:	SYSTEM AND METHOD FOR RESOLVING CUSTOMER COMMUNICATIONS

72

Patent #:	8438089	Issue Dt:	05/07/2013	Application #:	13408473	Filing Dt:	02/29/2012
Title:	METHOD AND APPARATUS FOR TRANSACTION VERIFICATION

73

Patent #:	8977573	Issue Dt:	03/10/2015	Application #:	13409514	Filing Dt:	03/01/2012
Publication #:	US20130232159	Pub Dt:	09/05/2013
Title:	SYSTEM AND METHOD FOR IDENTIFYING CUSTOMERS IN SOCIAL MEDIA

74

Patent #:	9711167	Issue Dt:	07/18/2017	Application #:	13419340	Filing Dt:	03/13/2012
Publication #:	US20130246064	Pub Dt:	09/19/2013
Title:	SYSTEM AND METHOD FOR REAL-TIME SPEAKER SEGMENTATION OF AUDIO INTERACTIONS

75

Patent #:	8526597	Issue Dt:	09/03/2013	Application #:	13426645	Filing Dt:	03/22/2012
Publication #:	US20120177196	Pub Dt:	07/12/2012
Title:	PROACTIVE SYSTEM AND METHOD FOR MONITORING AND GUIDANCE OF CALL CENTER AGENT

76

Patent #:	8996371	Issue Dt:	03/31/2015	Application #:	13433417	Filing Dt:	03/29/2012
Publication #:	US20130262106	Pub Dt:	10/03/2013
Title:	METHOD AND SYSTEM FOR AUTOMATIC DOMAIN ADAPTATION IN SPEECH RECOGNITION APPLICATIONS

77

Patent #:	8548144	Issue Dt:	10/01/2013	Application #:	13461550	Filing Dt:	05/01/2012
Publication #:	US20120213357	Pub Dt:	08/23/2012
Title:	APPARATUS, SYSTEM, AND METHOD FOR AUTOMATED CALL INITIATION

78

Patent #:	8811590	Issue Dt:	08/19/2014	Application #:	13462081	Filing Dt:	05/02/2012
Publication #:	US20120263291	Pub Dt:	10/18/2012
Title:	ADAPTIVE, SELF-LEARNING OPTIMIZATION MODULE FOR RULE-BASED CUSTOMER INTERACTION SYSTEMS

79

Patent #:	9001976	Issue Dt:	04/07/2015	Application #:	13463104	Filing Dt:	05/03/2012
Publication #:	US20130294587	Pub Dt:	11/07/2013
Title:	SPEAKER ADAPTATION

80

Patent #:	8661538	Issue Dt:	02/25/2014	Application #:	13467412	Filing Dt:	05/09/2012
Publication #:	US20130305356	Pub Dt:	11/14/2013
Title:	SYSTEM AND METHOD FOR DETERMINING A RISK ROOT CAUSE

81

Patent #:	8909644	Issue Dt:	12/09/2014	Application #:	13479911	Filing Dt:	05/24/2012
Publication #:	US20120303598	Pub Dt:	11/29/2012
Title:	REAL-TIME ADAPTIVE BINNING

82

Patent #:	9076156	Issue Dt:	07/07/2015	Application #:	13479917	Filing Dt:	05/24/2012
Publication #:	US20120303621	Pub Dt:	11/29/2012
Title:	REAL-TIME ADAPTIVE BINNING THROUGH PARTITION MODIFICATION

83

Patent #:	8914285	Issue Dt:	12/16/2014	Application #:	13550626	Filing Dt:	07/17/2012
Publication #:	US20140025376	Pub Dt:	01/23/2014
Title:	PREDICTING A SALES SUCCESS PROBABILITY SCORE FROM A DISTANCE VECTOR BETWEEN SPEECH OF A CUSTOMER AND SPEECH OF AN ORGANIZATION REPRESENTATIVE

84

Patent #:	8620840	Issue Dt:	12/31/2013	Application #:	13552519	Filing Dt:	07/18/2012
Publication #:	US20130024405	Pub Dt:	01/24/2013
Title:	DISTRIBUTED SCALABLE INCREMENTALLY UPDATED MODELS IN DECISIONING SYSTEMS

85

Patent #:	8798254	Issue Dt:	08/05/2014	Application #:	13557229	Filing Dt:	07/25/2012
Publication #:	US20120288069	Pub Dt:	11/15/2012
Title:	SYSTEM AND METHOD FOR RECORDING AND DISTRIBUTING CUSTOMER INTERACTIONS

86

Patent #:	NONE	Issue Dt:		Application #:	13564112	Filing Dt:	08/01/2012
Publication #:	US20130035936	Pub Dt:	02/07/2013
Title:	LANGUAGE TRANSCRIPTION

87

Patent #:	9311914	Issue Dt:	04/12/2016	Application #:	13602214	Filing Dt:	09/03/2012
Publication #:	US20140067373	Pub Dt:	03/06/2014
Title:	METHOD AND APPARATUS FOR ENHANCED PHONETIC INDEXING AND SEARCH

88

Patent #:	9536567	Issue Dt:	01/03/2017	Application #:	13602991	Filing Dt:	09/04/2012
Publication #:	US20130060572	Pub Dt:	03/07/2013
Title:	TRANSCRIPT RE-SYNC

89

Patent #:	NONE	Issue Dt:		Application #:	13605142	Filing Dt:	09/06/2012
Publication #:	US20140067656	Pub Dt:	03/06/2014
Title:	METHOD AND SYSTEM FOR FRAUD RISK ESTIMATION BASED ON SOCIAL MEDIA INFORMATION

90

Patent #:	8909590	Issue Dt:	12/09/2014	Application #:	13631032	Filing Dt:	09/28/2012
Publication #:	US20130080377	Pub Dt:	03/28/2013
Title:	ONLINE ASYNCHRONOUS REINFORCEMENT LEARNING FROM CONCURRENT CUSTOMER HISTORIES

91

Patent #:	8924318	Issue Dt:	12/30/2014	Application #:	13631053	Filing Dt:	09/28/2012
Publication #:	US20130080358	Pub Dt:	03/28/2013
Title:	ONLINE ASYNCHRONOUS REINFORCEMENT LEARNING FROM CONCURRENT CUSTOMER HISTORIES

92

Patent #:	8914314	Issue Dt:	12/16/2014	Application #:	13655298	Filing Dt:	10/18/2012
Publication #:	US20130110750	Pub Dt:	05/02/2013
Title:	ONLINE TEMPORAL DIFFERENCE LEARNING FROM INCOMPLETE CUSTOMER INTERACTION HISTORIES

93

Patent #:	10242330	Issue Dt:	03/26/2019	Application #:	13669467	Filing Dt:	11/06/2012
Publication #:	US20140129299	Pub Dt:	05/08/2014
Title:	METHOD AND APPARATUS FOR DETECTION AND ANALYSIS OF FIRST CONTACT RESOLUTION FAILURES

94

Patent #:	NONE	Issue Dt:		Application #:	13685034	Filing Dt:	11/26/2012
Publication #:	US20140149488	Pub Dt:	05/29/2014
Title:	SYSTEM AND METHOD FOR ENGAGING A MOBILE DEVICE

95

Patent #:	9167093	Issue Dt:	10/20/2015	Application #:	13686970	Filing Dt:	11/28/2012
Publication #:	US20140146958	Pub Dt:	05/29/2014
Title:	SYSTEM AND METHOD FOR REAL-TIME PROCESS MANAGEMENT

96

Patent #:	9430800	Issue Dt:	08/30/2016	Application #:	13713009	Filing Dt:	12/13/2012
Publication #:	US20140172859	Pub Dt:	06/19/2014
Title:	METHOD AND APPARATUS FOR TRADE INTERACTION CHAIN RECONSTRUCTION

97

Patent #:	8909811	Issue Dt:	12/09/2014	Application #:	13748658	Filing Dt:	01/24/2013
Publication #:	US20130142318	Pub Dt:	06/06/2013
Title:	PEER-TO-PEER TELEPHONY RECORDING

98

Patent #:	9093081	Issue Dt:	07/28/2015	Application #:	13792082	Filing Dt:	03/10/2013
Publication #:	US20140257820	Pub Dt:	09/11/2014
Title:	METHOD AND APPARATUS FOR REAL TIME EMOTION DETECTION IN AUDIO INTERACTIONS

99

Patent #:	9491222	Issue Dt:	11/08/2016	Application #:	13798660	Filing Dt:	03/13/2013
Publication #:	US20140280431	Pub Dt:	09/18/2014
Title:	SYSTEM AND METHOD FOR INTEROPERABILITY BETWEEN FLEX APPLICATIONS AND .NET APPLICATIONS

100

Patent #:	9489445	Issue Dt:	11/08/2016	Application #:	13799915	Filing Dt:	03/13/2013
Publication #:	US20140280172	Pub Dt:	09/18/2014
Title:	SYSTEM AND METHOD FOR DISTRIBUTED CATEGORIZATION

Assignors

1

Exec Dt:

11/14/2016

2

NICE SYSTEMS INC.

Exec Dt:

11/14/2016

3

AC2 SOLUTIONS, INC.

Exec Dt:

11/14/2016

4

ACTIMIZE LIMITED

Exec Dt:

11/14/2016

5

INCONTACT, INC.

Exec Dt:

11/14/2016

6

Exec Dt:

11/14/2016

7

NICE SYSTEMS TECHNOLOGIES, INC.

Exec Dt:

11/14/2016

Assignee

1

JPMORGAN CHASE BANK, N.A., AS ADMINISTRATIVE AGENT

10 S. DEARBORN ST., 7TH FLOOR

CHICAGO, ILLINOIS 60603

Correspondence name and address
	MARCELA ROBLEDO, ESQ.
	SIMPSON THACHER & BARTLETT LLP
	2475 HANOVER STREET
	PALO ALTO, CA 94304

Search Results as of: 06/20/2024 04:50 AM

If you have any comments or questions concerning the data displayed, contact PRD / Assignments at 571-272-3350. v.2.6

Web interface last modified: August 25, 2017 v.2.6

| .HOME | INDEX| SEARCH | eBUSINESS | CONTACT US | PRIVACY STATEMENT