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Total properties:
14
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Patent #:
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Issue Dt:
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10/25/2005
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Application #:
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09490065
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Filing Dt:
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01/24/2000
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Title:
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APPARATUS AND METHOD FOR MONITORING AND ADAPTING TO ENVIRONMENTAL FACTORS WITHIN A CONTACT CENTER
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Patent #:
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Issue Dt:
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04/20/2004
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Application #:
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09490068
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Filing Dt:
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01/24/2000
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Title:
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METHOD AND SYSTEM FOR ANALYZING CUSTOMER COMMUNICATIONS WITH A CONTACT CENTER
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Patent #:
|
|
Issue Dt:
|
06/11/2002
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Application #:
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09500800
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Filing Dt:
|
02/10/2000
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Title:
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SIGNAL MONITORING APPARATUS FOR ANALYZING COMMUNICATIONS
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Patent #:
|
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Issue Dt:
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06/15/2004
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Application #:
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09732720
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Filing Dt:
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12/11/2000
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Publication #:
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Pub Dt:
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06/13/2002
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Title:
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METHOD AND SYSTEM FOR MULTIMEDIA NETWORK BASED DATA ACQUISITION, RECORDING AND DISTRIBUTION
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Patent #:
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Issue Dt:
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05/08/2007
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Application #:
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10052349
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Filing Dt:
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01/23/2002
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Publication #:
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Pub Dt:
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08/22/2002
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Title:
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METHOD OF SURVEILLING INTERNET COMMUNICATION
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Patent #:
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Issue Dt:
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02/01/2011
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Application #:
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11804748
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Filing Dt:
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05/17/2007
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Publication #:
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Pub Dt:
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11/20/2008
| | | | |
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Title:
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NETWORK IDENTITY CLUSTERING
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|
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Patent #:
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Issue Dt:
|
04/21/2015
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Application #:
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11824980
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Filing Dt:
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07/02/2007
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Publication #:
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Pub Dt:
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01/08/2009
| | | | |
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Title:
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Root cause analysis using interactive data categorization
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Patent #:
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Issue Dt:
|
11/20/2012
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Application #:
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11831250
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Filing Dt:
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07/31/2007
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Publication #:
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Pub Dt:
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12/04/2008
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Title:
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SYSTEMS AND METHODS OF AUTOMATICALLY SCHEDULING A WORKFORCE
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|
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Patent #:
|
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Issue Dt:
|
03/08/2011
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Application #:
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12014688
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Filing Dt:
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01/15/2008
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Title:
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WORKFORCE MANAGEMENT SYSTEM
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Patent #:
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Issue Dt:
|
09/15/2015
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Application #:
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13316218
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Filing Dt:
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12/09/2011
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Title:
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POINT OF SALE INTEGRATION WITH VIDEO ANALYTICS FOR FRAUD DETECTION
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Patent #:
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|
Issue Dt:
|
09/16/2014
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Application #:
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13416599
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Filing Dt:
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03/09/2012
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Title:
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SYSTEMS, METHODS, AND SOFTWARE FOR INTERLEAVED DATA STREAM STORAGE
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Patent #:
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Issue Dt:
|
03/04/2014
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Application #:
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13680454
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Filing Dt:
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11/19/2012
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Publication #:
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Pub Dt:
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03/28/2013
| | | | |
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Title:
|
SYSTEMS AND METHODS OF AUTOMATICALLY SCHEDULING A WORKFORCE
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|
|
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Patent #:
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|
Issue Dt:
|
10/25/2016
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Application #:
|
14501480
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Filing Dt:
|
09/30/2014
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Title:
|
ONTOLOGY ADMINISTRATION AND APPLICATION TO ENHANCE COMMUNICATION DATA ANALYTICS
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|
|
|
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Patent #:
|
|
Issue Dt:
|
01/05/2016
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Application #:
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14529101
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Filing Dt:
|
10/30/2014
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Publication #:
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Pub Dt:
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07/02/2015
| | | | |
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Title:
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CALL FLOW AND DISCOURSE ANALYSIS
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