|
Total properties:
39
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17029824
|
Filing Dt:
|
09/23/2020
|
|
Publication #:
|
|
Pub Dt:
|
03/24/2022
| | | | |
|
Title:
|
TECHNOLOGIES FOR CONDUCTING A DATA TRANSACTION BETWEEN ENTERPRISES USING A PERMISSIONED BLOCKCHAIN INFRASTRUCTURE
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
04/25/2023
|
Application #:
|
17029834
|
Filing Dt:
|
09/23/2020
|
|
Publication #:
|
|
Pub Dt:
|
03/24/2022
| | | | |
|
Title:
|
TECHNOLOGIES FOR CONDUCTING A DATA TRANSACTION BETWEEN ENTERPRISES USING A PERMISSIONED BLOCKCHAIN INFRASTRUCTURE AND AN ORACLE SYSTEM
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|
|
|
|
Patent #:
|
|
Issue Dt:
|
09/12/2023
|
Application #:
|
17029846
|
Filing Dt:
|
09/23/2020
|
|
Publication #:
|
|
Pub Dt:
|
03/24/2022
| | | | |
|
Title:
|
TECHNOLOGIES FOR BLOCKCHAIN-BASED DATA TRANSPARENCY AND AUTHENTICATION
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
04/11/2023
|
Application #:
|
17029863
|
Filing Dt:
|
09/23/2020
|
|
Publication #:
|
|
Pub Dt:
|
03/24/2022
| | | | |
|
Title:
|
BLOCKCHAIN-BASED TECHNOLOGIES FOR HYPER-PERSONALIZED INTERACTIONS ACROSS ENTERPRISES
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|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17029869
|
Filing Dt:
|
09/23/2020
|
|
Publication #:
|
|
Pub Dt:
|
03/24/2022
| | | | |
|
Title:
|
TECHNOLOGIES FOR DATA BIDDING AND NEGOTIATING IN AN ENTERPRISE SYSTEM USING A PERMISSIONED BLOCKCHAIN INFRASTRUCTURE
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|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17029880
|
Filing Dt:
|
09/23/2020
|
|
Publication #:
|
|
Pub Dt:
|
03/24/2022
| | | | |
|
Title:
|
TECHNOLOGIES FOR PROVIDING PREDICTION-AS-A-SERVICE THROUGH INTELLIGENT BLOCKCHAIN SMART CONTRACTS
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17125120
|
Filing Dt:
|
12/17/2020
|
|
Publication #:
|
|
Pub Dt:
|
06/23/2022
| | | | |
|
Title:
|
Systems and Methods for Automatic Extraction of Classification Training Data
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17129129
|
Filing Dt:
|
12/21/2020
|
|
Publication #:
|
|
Pub Dt:
|
06/23/2022
| | | | |
|
Title:
|
TECHNOLOGIES FOR TRANSFORMING A DATA DISPLAY
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
01/17/2023
|
Application #:
|
17135114
|
Filing Dt:
|
12/28/2020
|
|
Publication #:
|
|
Pub Dt:
|
06/30/2022
| | | | |
|
Title:
|
CONFIDENCE CLASSIFIER WITHIN CONTEXT OF INTENT CLASSIFICATION
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17137671
|
Filing Dt:
|
12/30/2020
|
|
Publication #:
|
|
Pub Dt:
|
06/30/2022
| | | | |
|
Title:
|
SYSTEMS AND METHODS FOR CONDUCTING AN AUTOMATED DIALOGUE
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/18/2021
|
Application #:
|
17144264
|
Filing Dt:
|
01/08/2021
|
|
Title:
|
Systems and Methods for Automatic Extraction of Classification Training Data
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
06/04/2024
|
Application #:
|
17318524
|
Filing Dt:
|
05/12/2021
|
|
Publication #:
|
|
Pub Dt:
|
12/01/2022
| | | | |
|
Title:
|
SYSTEM AND METHOD OF AUTOMATIC TOPIC DETECTION IN TEXT
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
02/06/2024
|
Application #:
|
17348225
|
Filing Dt:
|
06/15/2021
|
|
Publication #:
|
|
Pub Dt:
|
12/15/2022
| | | | |
|
Title:
|
DYNAMIC PRIORITIZATION OF COLLABORATION BETWEEN HUMAN AND VIRTUAL AGENTS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
02/21/2023
|
Application #:
|
17360198
|
Filing Dt:
|
06/28/2021
|
|
Publication #:
|
|
Pub Dt:
|
12/30/2021
| | | | |
|
Title:
|
SYSTEMS AND METHODS RELATING TO NEURAL NETWORK-BASED API REQUEST PATTERN ANALYSIS FOR REAL-TIME INSIDER THREAT DETECTION
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
03/29/2022
|
Application #:
|
17363647
|
Filing Dt:
|
06/30/2021
|
|
Publication #:
|
|
Pub Dt:
|
12/30/2021
| | | | |
|
Title:
|
CUMULATIVE AVERAGE SPECTRAL ENTROPY ANALYSIS FOR TONE AND SPEECH CLASSIFICATION
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
03/22/2022
|
Application #:
|
17373810
|
Filing Dt:
|
07/13/2021
|
|
Title:
|
SYSTEMS AND METHODS FOR DATA CLASSIFICATION
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
06/27/2023
|
Application #:
|
17519328
|
Filing Dt:
|
11/04/2021
|
|
Publication #:
|
|
Pub Dt:
|
05/05/2022
| | | | |
|
Title:
|
SYSTEM AND METHOD FOR PROVIDING PERSONALIZED CONTEXT
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/14/2024
|
Application #:
|
17520816
|
Filing Dt:
|
11/08/2021
|
|
Publication #:
|
|
Pub Dt:
|
05/11/2023
| | | | |
|
Title:
|
METHOD AND SYSTEM FOR UNSUPERVISED DISCOVERY OF UNIGRAMS IN SPEECH RECOGNITION SYSTEMS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
09/19/2023
|
Application #:
|
17545122
|
Filing Dt:
|
12/08/2021
|
|
Publication #:
|
|
Pub Dt:
|
03/31/2022
| | | | |
|
Title:
|
TECHNOLOGIES FOR INCORPORATING AN AUGMENTED VOICE COMMUNICATION INTO A COMMUNICATION ROUTING CONFIGURATION
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
08/01/2023
|
Application #:
|
17545191
|
Filing Dt:
|
12/08/2021
|
|
Publication #:
|
|
Pub Dt:
|
06/09/2022
| | | | |
|
Title:
|
METHOD AND SYSTEM FOR ROBUST WAIT TIME ESTIMATION IN A MULTI-SKILLED CONTACT CENTER WITH ABANDONMENT
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17551844
|
Filing Dt:
|
12/15/2021
|
|
Publication #:
|
|
Pub Dt:
|
06/15/2023
| | | | |
|
Title:
|
SYSTEMS AND METHODS RELATING TO MANAGING CUSTOMER WAIT TIMES IN CONTACT CENTERS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
05/23/2023
|
Application #:
|
17551892
|
Filing Dt:
|
12/15/2021
|
|
Publication #:
|
|
Pub Dt:
|
06/15/2023
| | | | |
|
Title:
|
SYSTEMS AND METHODS RELATING TO MANAGING CROSS-CHANNEL INTERACTIONS IN CONTACT CENTERS
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17557219
|
Filing Dt:
|
12/21/2021
|
|
Publication #:
|
|
Pub Dt:
|
06/22/2023
| | | | |
|
Title:
|
SYSTEMS AND METHODS RELATING TO KNOWLEDGE DISTILLATION IN NATURAL LANGUAGE PROCESSING MODELS
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17557245
|
Filing Dt:
|
12/21/2021
|
|
Publication #:
|
|
Pub Dt:
|
06/22/2023
| | | | |
|
Title:
|
SYSTEMS AND METHODS RELATING TO KNOWLEDGE DISTILLATION IN NATURAL LANGUAGE PROCESSING MODELS
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17557580
|
Filing Dt:
|
12/21/2021
|
|
Publication #:
|
|
Pub Dt:
|
06/23/2022
| | | | |
|
Title:
|
SYSTEMS AND METHODS RELATED TO APPLIED ANOMALY DETECTION AND CONTACT CENTER COMPUTING ENVIRONMENTS
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17564708
|
Filing Dt:
|
12/29/2021
|
|
Publication #:
|
|
Pub Dt:
|
06/29/2023
| | | | |
|
Title:
|
REAL-TIME AGENT ASSIST
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17564783
|
Filing Dt:
|
12/29/2021
|
|
Publication #:
|
|
Pub Dt:
|
06/29/2023
| | | | |
|
Title:
|
GLOBAL CONFIDENCE CLASSIFIER FOR INFORMATION RETRIEVAL IN CONTACT CENTERS
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17565230
|
Filing Dt:
|
12/29/2021
|
|
Publication #:
|
|
Pub Dt:
|
06/29/2023
| | | | |
|
Title:
|
TECHNOLOGIES FOR AUTOMATED PROCESS DISCOVERY IN CONTACT CENTER SYSTEMS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
10/24/2023
|
Application #:
|
17695348
|
Filing Dt:
|
03/15/2022
|
|
Publication #:
|
|
Pub Dt:
|
06/30/2022
| | | | |
|
Title:
|
SYSTEM AND METHOD FOR MULTIMEDIA CONTACT CENTER INTERACTIONS VIA AN AUDIOVISUAL ASYNCHRONOUS CHANNEL
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17708679
|
Filing Dt:
|
03/30/2022
|
|
Publication #:
|
|
Pub Dt:
|
10/05/2023
| | | | |
|
Title:
|
SYSTEMS AND METHODS RELATING TO MINING TOPICS IN CONVERSATIONS
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
10/03/2023
|
Application #:
|
17740061
|
Filing Dt:
|
05/09/2022
|
|
Publication #:
|
|
Pub Dt:
|
11/10/2022
| | | | |
|
Title:
|
SYSTEMS AND METHODS RELATING TO PREDICTIVE ROUTING AND OCCUPANCY BALANCING
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17742090
|
Filing Dt:
|
05/11/2022
|
|
Publication #:
|
|
Pub Dt:
|
11/17/2022
| | | | |
|
Title:
|
SYSTEMS AND METHODS RELATING TO ARTIFICIAL INTELLIGENCE LONG-TAIL GROWTH THROUGH GIG CUSTOMER SERVICE LEVERAGE
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17874887
|
Filing Dt:
|
07/27/2022
|
|
Publication #:
|
|
Pub Dt:
|
02/01/2024
| | | | |
|
Title:
|
TECHNOLOGIES FOR ASYNCHRONOUSLY RESTORING AN INCOMPLETE CO-BROWSE SESSION
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17874944
|
Filing Dt:
|
07/27/2022
|
|
Publication #:
|
|
Pub Dt:
|
02/01/2024
| | | | |
|
Title:
|
TECHNOLOGIES FOR SELF-LEARNING ACTIONS FOR AN AUTOMATED CO-BROWSE SESSION
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
01/09/2024
|
Application #:
|
17876753
|
Filing Dt:
|
07/29/2022
|
|
Title:
|
SYSTEMS AND METHODS FOR FACILITATING CUSTOMER-INITIATED INTERACTIONS WITH CONTACT CENTERS VIA MULTIMEDIA CUSTOMER INPUT
|
|
|
|
|
Patent #:
|
|
Issue Dt:
|
07/11/2023
|
Application #:
|
17880452
|
Filing Dt:
|
08/03/2022
|
|
Publication #:
|
|
Pub Dt:
|
03/23/2023
| | | | |
|
Title:
|
SYSTEM AND METHOD FOR IMPROVEMENTS TO PRE-PROCESSING OF DATA FOR FORECASTING
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17890952
|
Filing Dt:
|
08/18/2022
|
|
Publication #:
|
|
Pub Dt:
|
02/23/2023
| | | | |
|
Title:
|
SYSTEMS AND METHODS RELATING TO EVALUATING AND MEASURING AN EXPERIENCE USING AN EXPERIENCE INDEX
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
|
Application #:
|
17979191
|
Filing Dt:
|
11/02/2022
|
|
Publication #:
|
|
Pub Dt:
|
02/16/2023
| | | | |
|
Title:
|
ESCALATION MANAGEMENT AND JOURNEY MINING
|
|
|
|
|
Patent #:
|
NONE
|
Issue Dt:
|
06/25/2024
|
Application #:
|
18121213
|
Filing Dt:
|
03/14/2023
|
|
Publication #:
|
|
Pub Dt:
|
06/20/2024
| | | | |
|
Title:
|
SYSTEMS AND METHODS RELATING TO A CONTACT CENTER MEDIA SERVICES
|
|
