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Total properties:
25
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Patent #:
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Issue Dt:
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02/19/2013
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Application #:
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11336151
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Filing Dt:
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01/21/2006
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Publication #:
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Pub Dt:
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07/26/2007
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Title:
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METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS
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Patent #:
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Issue Dt:
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09/18/2012
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Application #:
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12350738
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Filing Dt:
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01/08/2009
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Publication #:
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Pub Dt:
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07/08/2010
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Title:
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METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGN WITH REDUCED CUSTOMER-TO-AGENT CONNECTION LATENCY
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Patent #:
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Issue Dt:
|
10/02/2012
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Application #:
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12350745
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Filing Dt:
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01/08/2009
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Publication #:
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Pub Dt:
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07/08/2010
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Title:
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METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGN USING A HOLD QUEUE
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Patent #:
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Issue Dt:
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09/18/2012
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Application #:
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12626291
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Filing Dt:
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11/25/2009
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Publication #:
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Pub Dt:
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05/26/2011
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Title:
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MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS
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Patent #:
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Issue Dt:
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06/11/2013
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Application #:
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12626312
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Filing Dt:
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11/25/2009
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Publication #:
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Pub Dt:
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05/26/2011
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Title:
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METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH TEXT MESSAGING
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Patent #:
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Issue Dt:
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11/26/2013
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Application #:
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12629298
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Filing Dt:
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12/02/2009
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Publication #:
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Pub Dt:
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06/02/2011
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Title:
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Method and system for managing interactive communications campaigns with call pacing
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Patent #:
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Issue Dt:
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04/05/2011
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Application #:
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12851489
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Filing Dt:
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08/05/2010
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Title:
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METHODS AND APPARATUS FOR INSERTING CONTENT INTO CONVERSATIONS IN ON-LINE AND DIGITAL ENVIRONMENTS
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Patent #:
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Issue Dt:
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10/04/2016
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Application #:
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13238499
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Filing Dt:
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09/21/2011
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Publication #:
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Pub Dt:
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03/21/2013
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Title:
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GRAPHICAL MENU BUILDER FOR ENCODING APPLICATIONS IN AN IMAGE
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Patent #:
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Issue Dt:
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01/13/2015
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Application #:
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13489886
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Filing Dt:
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06/06/2012
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Publication #:
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Pub Dt:
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12/12/2013
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Title:
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Customer-Centric Network-Based Conferencing
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Patent #:
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Issue Dt:
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05/06/2014
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Application #:
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13537681
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Filing Dt:
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06/29/2012
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Publication #:
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Pub Dt:
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10/25/2012
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Title:
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System and Methods for Integrating Short Message Service Messaging with Contact Center Applications
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Patent #:
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Issue Dt:
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07/14/2015
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Application #:
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13568960
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Filing Dt:
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08/07/2012
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Publication #:
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Pub Dt:
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02/13/2014
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Title:
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Technique to Authenticate in a Mobile Application Using Near-Field Communication
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Patent #:
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Issue Dt:
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05/06/2014
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Application #:
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13620762
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Filing Dt:
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09/15/2012
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Publication #:
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Pub Dt:
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08/29/2013
| | | | |
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Title:
|
METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGN WITH REDUCED CUSTOMER-TO-AGENT CONNECTION LATENCY
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Patent #:
|
|
Issue Dt:
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12/10/2013
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Application #:
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13620778
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Filing Dt:
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09/15/2012
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|
Publication #:
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Pub Dt:
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08/29/2013
| | | | |
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Title:
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Method and system for managing interactive communications campaign using a hold queue
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|
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Patent #:
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|
Issue Dt:
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08/12/2014
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Application #:
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13620780
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Filing Dt:
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09/15/2012
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Publication #:
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Pub Dt:
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08/29/2013
| | | | |
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Title:
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Managing interactive communications campaigns
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Patent #:
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|
Issue Dt:
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11/18/2014
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Application #:
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13710499
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Filing Dt:
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12/11/2012
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Publication #:
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Pub Dt:
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06/12/2014
| | | | |
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Title:
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Identifying recycled telephone numbers
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Patent #:
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|
Issue Dt:
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07/26/2016
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Application #:
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13717209
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Filing Dt:
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12/17/2012
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Publication #:
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Pub Dt:
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06/19/2014
| | | | |
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Title:
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Robust DTMF detection in an unreliable voice-over-IP (VoIP) environment
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Patent #:
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Issue Dt:
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09/16/2014
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Application #:
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13843951
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Filing Dt:
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03/15/2013
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Publication #:
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Pub Dt:
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06/05/2014
| | | | |
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Title:
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DIALED STRING MATCHING AND CALL COST MINIMIZATION IN DIAL PLAN
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Patent #:
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Issue Dt:
|
05/17/2016
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Application #:
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13844159
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Filing Dt:
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03/15/2013
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Publication #:
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Pub Dt:
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06/05/2014
| | | | |
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Title:
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SYSTEM AND METHOD FOR ADDITION AND REMOVAL OF SERVERS IN SERVER CLUSTER
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Patent #:
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Issue Dt:
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06/16/2015
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Application #:
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13913395
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Filing Dt:
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06/08/2013
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Publication #:
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Pub Dt:
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02/06/2014
| | | | |
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Title:
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METHOD AND SYSTEM FOR MANAGING INTERACTIVE COMMUNICATIONS CAMPAIGNS WITH TEXT MESSAGING
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Patent #:
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|
Issue Dt:
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06/30/2015
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Application #:
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14088368
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Filing Dt:
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11/23/2013
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Publication #:
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Pub Dt:
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07/24/2014
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Title:
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Method and system for managing interactive communications campaigns with call pacing
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|
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Patent #:
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|
Issue Dt:
|
11/14/2017
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Application #:
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14150628
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Filing Dt:
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01/08/2014
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Publication #:
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Pub Dt:
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07/09/2015
| | | | |
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Title:
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GENERALIZED PHRASES IN AUTOMATIC SPEECH RECOGNITION SYSTEMS
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|
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Patent #:
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Issue Dt:
|
04/05/2016
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Application #:
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14269327
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Filing Dt:
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05/05/2014
|
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Publication #:
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Pub Dt:
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02/05/2015
| | | | |
|
Title:
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Managing interactive communications campaigns with reduced customer-to-agent connection latency
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|
|
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Patent #:
|
|
Issue Dt:
|
07/18/2017
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Application #:
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14448365
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Filing Dt:
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07/31/2014
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|
Publication #:
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Pub Dt:
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02/04/2016
| | | | |
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Title:
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SOCIAL MEDIA FEEDBACK FOR ROUTING USER COMMUNICATIONS
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|
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Patent #:
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|
Issue Dt:
|
10/16/2018
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Application #:
|
14448759
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Filing Dt:
|
07/31/2014
|
|
Publication #:
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Pub Dt:
|
02/04/2016
| | | | |
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Title:
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CONTACT CENTER APPLICATION CREATING USING REUSABLE PROGRAM MODULES
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|
|
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Patent #:
|
|
Issue Dt:
|
10/20/2015
|
Application #:
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14542696
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Filing Dt:
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11/17/2014
|
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Publication #:
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Pub Dt:
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03/12/2015
| | | | |
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Title:
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Identifying recycled telephone numbers
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