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Total properties:
13
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Patent #:
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Issue Dt:
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10/09/2001
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Application #:
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09002325
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Filing Dt:
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01/02/1998
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Title:
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RECURRENT TRAINING SYSTEM
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Patent #:
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Issue Dt:
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09/30/2003
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Application #:
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09442207
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Filing Dt:
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11/16/1999
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Title:
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METHOD AND SYSTEM FOR SCHEDULED DELIVERY OF TRAINING TO CALL CENTER AGENTS
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Patent #:
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Issue Dt:
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11/27/2001
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Application #:
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09517500
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Filing Dt:
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03/02/2000
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Title:
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Method and system for delivery of individualized training to call center agents
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Patent #:
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Issue Dt:
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05/09/2006
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Application #:
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09638771
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Filing Dt:
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08/15/2000
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Title:
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VERSATILE RESOURCE COMPUTER-BASED TRAINING SYSTEM
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Patent #:
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Issue Dt:
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10/01/2002
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Application #:
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09950528
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Filing Dt:
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09/10/2001
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Publication #:
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Pub Dt:
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01/24/2002
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Title:
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METHOD AND SYSTEM FOR DELIVERY OF INDIVIDUALIZED TRAINING TO CALL CENTER AGENTS
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Patent #:
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Issue Dt:
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08/10/2004
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Application #:
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10198019
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Filing Dt:
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07/18/2002
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Publication #:
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Pub Dt:
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03/13/2003
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Title:
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METHOD AND SYSTEM FOR DELIVERY OF INDIVIDUALIZED TRAINING TO CALL CENTER AGENTS
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Patent #:
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Issue Dt:
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02/06/2007
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Application #:
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10251320
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Filing Dt:
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09/20/2002
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Publication #:
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Pub Dt:
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05/08/2003
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Title:
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SYSTEM AND METHOD FOR INCREASING COMPLETION OF TRAINING
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Patent #:
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Issue Dt:
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01/02/2007
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Application #:
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10645917
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Filing Dt:
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08/20/2003
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Publication #:
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Pub Dt:
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02/24/2005
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Title:
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METHOD AND SYSTEM FOR SELECTING A PREFERRED CONTACT CENTER AGENT BASED ON AGENT PROFICIENCY AND PERFORMANCE AND CONTACT CENTER STATE
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Patent #:
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Issue Dt:
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04/14/2020
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Application #:
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16580258
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Filing Dt:
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09/24/2019
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Title:
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LIVE MONITORING TO TRIGGER AUTOMATION
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Patent #:
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Issue Dt:
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11/10/2020
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Application #:
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16804376
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Filing Dt:
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02/28/2020
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Title:
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Live Monitoring with Most Valuable Action to Trigger Automation
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Patent #:
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Issue Dt:
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11/10/2020
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Application #:
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16912351
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Filing Dt:
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06/25/2020
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Title:
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LIVE MONITORING TO TRIGGER AUTOMATION IN ADMINISTERING COACHING
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Patent #:
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Issue Dt:
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07/27/2021
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Application #:
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17061024
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Filing Dt:
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10/01/2020
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Publication #:
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Pub Dt:
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03/25/2021
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Title:
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LIVE MONITORING TO TRIGGER AUTOMATION IN SERVICING COMMUNICATIONS
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Patent #:
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Issue Dt:
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08/31/2021
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Application #:
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17163126
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Filing Dt:
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01/29/2021
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Publication #:
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Pub Dt:
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05/20/2021
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Title:
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Live-Monitoring of Agent Instances to Trigger Automation
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